ZO
Zoe
United Kingdom
Reviews
Review of The Baked Tile Co
Review of Sarah Raven
I think you need to be better at…
I think you need to be better at telling people when their orders will arrive. I order early this week as going away the end of next week, but now worried the order will arrive whilst I’m away ?? Plants could be dead by the time I get home!
May 1, 2024
Reply from Sarah Raven
Thank you for your review. We apologise that there has been a delay in your order being despatched. You can check the status of your order at any time at sarahraven.com/order-tracker. Our nursery team are working very hard to despatch orders as quickly as possible. Once your order is despatched, we will email you to confirm. If you would like us to look into this for you, please do get in touch with our customer service team via phone, chat or email. Kind Regards, Sarah Raven Customer Services.
Review of DPD UK
Review of Yodel by InPost
The driver drove straight past my front…
The driver drove straight past my front door, parked his car in a corner and when I arrived 2 extra men were out of the car looking around. Not happy, driver called Simon reg no. BP57 LEU
They are not what I except from a driver and I hope they aren’t come back to rob me !! Don’t want yodel back on my property
June 28, 2023
Reply from Yodel by InPost
Hi there, I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Social Media Team
Review of RIXO
Beautiful dress
Beautiful dress, delivered promptly.
Just wish they still arrived in a gorgeous box, but probably more eco friendly in a bag.
March 22, 2023
Reply from RIXO
Dear Zoe, Thank you for your lovely review. We are so thrilled to hear you love your dress. We do offer gift boxes, these are available at the checkout page for purchase and come in a choice of two sizes. Hopefully this helps for your next purchase.
Kindest,
RIXO
Review of Yodel by InPost
You keep delivering my neighbours Hello…
You keep delivering my neighbours Hello fresh order to my house! The name in my window does not match the name on the box !
January 18, 2023
Reply from Yodel by InPost
Hi there, I am sorry to hear about your experience thus far. I would really like to have a look into this for you. Please could you email socialmediaescalations@yodel.gnatta.com with the full name as on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Social Media Team
Review of Cox & Cox
Great products
Great products, but a lack of communication on products that are on back order. You don’t know if they have forgotten to deliver it ?.
November 22, 2021
Review of Petruth Paddocks Camping
Lovely friendly place
Lovely friendly place, very close to cheddar gorge. Perfect for our stopover on the way to Cornwall. Very good at moving our booking a day. Thank you
June 18, 2021
Review of Evri
Review of Cox & Cox
Ordered 3 lampshades one arrived
Ordered 3 lampshades one arrived, other 2 didn’t. Had to chase via e mail and eventually rang them and will not be here until end of July ! Bad communication
Also they have taken my money !! Used to love cox and cox, they are going Dow hill
June 24, 2020
Unprompted review
Reply from Cox & Cox
Dear Zoe, I'm sorry to hear that you are experiencing delays. I can see that the 2 items in your order have been placed as a back order, and our stock is due to arrive with us late July. As a goodwill gesture, I have issued a refund for your shipping cost which will be back in your account within 2-5 working days. Best wishes, Leandra - Cox and Cox Customer Experience
Review of Freddie's Flowers
Beautiful flowers delivered to your…
Beautiful flowers delivered to your door, I only order them every fortnight because the flowers last soo long and still look amazing after 2 weeks.
March 22, 2019
Unprompted review
Reply from Freddie's Flowers
Hello Zoe, thanks for your review.
Great to hear your flowers are lasting so well!
Best Wishes, FF