Portugal
Review of The Baked Tile Co
Such a great experience dealing with this company. Their designs, the order and supply of samples to ensure my choice was correct, through to order/purchasing of the tiles for my project and the compliments I get about them in situ.
Their customer service is brilliant and nothing is too much trouble. The Baked Tile Co couldn’t come more highly recommended by me!
Review of BJS Home Delivery
Excellent communication from the delivery drivers and handled with care direct to my door.
Reply from BJS Home Delivery
Good Afternoon,
I'm extremely happy to learn of your positive experience.
I thank you for taking the time to share this feedback.
Kind Regards,
Arisha,
BJS Home Delivery.
Review of Victorian Plumbing
Patsy on live chat helped me out and gave me a current discount code. It all was efficient and I am happy with the purchase and looking forward to getting it!
Reply from Victorian Plumbing
Hello Gill,
Thank you for your recent Trustpilot review.
I really appreciate your feedback and I am so pleased to hear you had great service provided by Patsy!
Fran @ VP
Review of MattressNextDay
I ordered two mattresses the same but different sizes. They are completely different The guys who delivered the mattress were very pleasant but they didnt seem to care or respect my home. They didn’t take their shoes off to go upstairs, the were very rough getting the mattress up stairs, riving and rubbing it against the paintwork and they knocked a lamped off a side board and smashed it is one of a pair! It doesn’t working even though one of the men said he’s fix it. I will be Contacting you after the bank holiday to discuss. They were in a rush to get back.
Reply from MattressNextDay
Good morning Gill,
We are so sorry to hear that you are unhappy with your experience. We want to provide you with the best service we can and are very disappointed that we missed our high standards on this occasion.
We truly appreciate you bringing this to our attention - we take matters like this very seriously and we will be sure to escalate this to the relevant team to ensure this doesn’t happen again.
I will certainly send your details to our courier company for further assistance.
If there’s anything else we can do to resolve this issue for you,MattressNextDay please don’t hesitate to email help@mattressnextday.co.uk and we will be more than happy to help.
Kind Regards,
MattressNextDay
Review of Boden
Efficient ordering and delivery in a short space of time. Excellant made jacket at a good price point!
Review of DPD UK
Review of DPD UK
The delivery never arrived! I was in all day and now it is on its way back to the supplier. I in the meantime am without my order and I can’t do anything about a replacement or a refund.
Thank you DPD. What are you the only delivery company that I consistently have no shows and problems with? Your record is really unbelievable!
Review of Evri
I have one star because it wouldn’t let me leave one. You persistently leave my parcels outside or hanging on the gate! Why can’t you press the buzzer to ask for the gates to be opened and deliver properly?
Reply from Evri
Hello, thank-you for taking the time to write a review. Sorry your parcels are delivered in this manner. Every parcel is important and we'd really like the opportunity to follow this up, please email us at TrustPilotSupport@hermes-europe.co.uk with your 16 digit parcel number so we can make sure parcels are being delivered to appropriate safe places, thank you Safeena
Review of Titan Covers
Great cover well made and fits very well. Just what we wanted.
