United Kingdom
Review of Ideal Heating
Boiler engineer Jack came to sort a few teething issues with new boiler, absolute star. Couldn't be happier.
Reply from Ideal Heating
Good Morning Abigail,
Thank you for your 5-star review and feedback, it is greatly appreciated.
We are delighted to hear you are happy with the service you received.
Kind Regards
Chantelle
Ideal Heating.
Review of zooplus.co.uk
Review of Lensology
Really seem to care about what their customers thinks and wants. There's always room for improvement.
Reply from Lensology
Hi Abigail,
Thank you for your review!
We're glad you felt well taken care of. We're always striving to improve, so if you have any suggestions, we'd love to hear them so that we can earn the missing one star from the review.
Hope to assist you again in the future!
Very best,
Barry
Review of Alpha Heating Innovation
Had to cancel. After waiting and waiting and being fobbed off time and time again finally part was replaced and boiler serviced. Only to find heating hardly comes on and have barely lukewarm water. No choice now but to pay for another service elsewhere.
Reply from Alpha Heating Innovation
Hi Abigail, we're sorry to hear you're unhappy with the service from our team. We have requested some more information from you and would like to look into this further.
Review of Petplanet
Great value, fair fast delivery. Always room for improvement as had trouble send message online. Made up by calling and receiving amazing customer service from Louise.
Review of Tesco
Improved over the years. Hit and miss over prices, quality and value.
Review of Alpha Heating Innovation
Service is over 2 years over due and had a recent breakdown which was temporarily fixed by a friend, the reason signed up with Alpha.
Over a week ago engineer came, a new part required so said would service the boiler when come to fit the part.
Completely vague of when coming back so called at end of last week and got nowhere. Was like talking to a robot, customers service representative seemed like reading from the database. So left hanging and have no idea of when the boiler will be serviced.
Very efficient at taking my money for "instant fix', which is misleading.
Called today and told would get call back with appointment and didn't.
Emailed twice following calls with no response.
Communication vague and unacceptable on the brink of cancelling.
Reply from Alpha Heating Innovation
Hi Abigail, we're very sorry to hear this. We would like the opportunity to look into this further for you. Please contact our team directly on 0344 871 8760 or email us at helpline@alpha-innovation.co.uk so we can ensure this issue is rectified.
Review of Amazon.co.uk
That's weird????
Delivery came alls well. Received email to rate delivery followed by an email saying "Our courier informed us that they were unable to locate or access the address used for your recent order"????
Review of 247 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Review of Justmylook
Review of NOTINO UK
Great products at excellent prices. Delivered in good time.
Review of 247 Home Rescue
Incredibly difficult to talk to a human.
After using some tactics to beat the bot and got through to talk to human the service was excellent.
Boiler service booked so will review again after that.
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Review of Portsmouth Water
Lost for words would be an understatement.
Called today and answered in good time by Kai.
Really considerate, patient, understanding, super helpful and proactive.
Kai is a real credit to Portsmouth Water - they are a keeper!!!!
Review of Gumtree
It's alright. Bit slow on selling and a lot of time wasters.
Review of eBay
As a seller complete waste of time as a buyer boring.
Bring back the fun and anticipation of the auction.
Just another Amazon, Etsy, On Buy, Temu etc etc
Review of Dukes Bailiffs Limited
What a sham!!!
Woke up with a shock to have a 'Enforcement Notice' put through my door. Took a while to realise that absolutely nothing to do with me or my address.
If Dukes Baliffs Limited are the country's leading collection agency gawd knows what the worse are like!!!???!!!
The notice was "hand delivered" and the address scrolled in pen was "23" - no post code, road, area, city just "23" - really???
Reply from Dukes Bailiffs Limited
Hi Abigail
We completely understand how frustrating it can be to receive correspondence intended for someone else.
Sometimes, without our knowledge or that of our client, an address provided to us may be outdated or incorrect. We always conduct thorough checks using credit reference agencies, but if no updated address is available, we must rely on the information available to us.
If you’ve received a letter not addressed to you, the simplest solution is to return it to sender (RTS). Alternatively, if you have opened it by mistake, you can use the quick form on our website to update us. This helps ensure no further correspondence is sent to your address.
We hope this clarifies the situation.
Review of eBay
Final straw!!!!
Once again been "had" by buyer. On top of that this ridiculous "seller rating".
Such a shame that something used to get so much joy from has been ruined.
Bring back the old auction eBay for a bit of fun and make bit of extra cash along with it.
Now just turned in to another Amazon.
No longer selling more trouble than worth and losing money instead of making it.
Review of Packlink
For personal reasons cancelled Evri order to send on eBay and went direct to Evri.
Long one short hasn't been cancelled and saying that is in transit even though did not use the eBay Evri label and Evri direct are saying in transit too.
So have ended up paying twice for one service.
Review of Hovertravel
Fantastic service can't fault. Special mention Laurie who was super friendly and helpful.
Review of Royal Mail
My postman Colin he is amazing. If was leaving a review for him to be 10* out of 5*.
As an organisation in 2024 Royal Mail is the absolute pits.
As a customer I have zero confidence in Royal Mail and from what I can gather pretty pants to work for as well.
Sent a whole parcel full of gifts to family, adults and children alike.
Colin collected fine. Looked today and photo of parcel left 3 days ago on doorstep and stated "left in safe place"!!!!! This is not a safe place at all.
Since it was dumped on the doorstep no has been home. When someone returns home they will check if it's still there or if an unlikely kindly neighbour has retrieved it.
If not found then thanks Royal Mail for ruining mine and my family's Christmas.
