Lensology Reviews 17,145

I recently sent my glasses to Lensology to get reglazed. While I ended up not needing them after cataract surgery, their service was absolutely outstanding. Replies to my emails were prompt, clear, an... See more

Great product and fast delivery. During the processing I was contacted by lensology to say the lenses had not made the strict quality standards and would take slightly longer. Really impressed they co... See more

Very rarely can one say that the customer service experienced during such a transaction as this has been faultless. However, this is one of those rare occasions. Told them exactly what I wanted and th... See more

Fast, efficient, reliable inexpensive service! I was sceptical about using an online service to re-lense my favourite frames however as a first time user I am more than impressed. After uploading my... See more

Bought there twice, fast service, good price, easy order. When my first pair of lenses arrived with a defect they took care of it super fast, had a courier pick them up that my door and delivered new... See more

Amazing quality and quick service. Lensology were happy to reglaze my unused (new) frames with my varifocal prescription, and at a much better quality lens, with cheaper pricing than Specsavers... See more

At last, a company that is able to replace lenses without charging high street optician prices! In this era of sustainability and recycling this is great to see and I’ve been able to reuse an expensi... See more

Really pleased with lenses put into brand new frames. Wasn't sure if it would work well with varifocal lens but it really does. All helped by clear explanations of how to provide measurements for this... See more

Had a pair of vintage frames, sentimental attachment. Was worried they might not be up to taking fresh lenses, but Lensology did a brilliant job of it, and now I'm wearing them again 30 years later. I... See more

I've used Lensology in the past, in particular for reglazing sunglasses (essential for my pale blue eyes), and they've never let me down. They're easy to deal with, give clear information and, very i... See more

I'm always a little sceptical about using online suppliers for things that are health-related, but lower cost usually sways the argument. I needn't have worried with Lensology. Both sets of reglazed g... See more

I found the whole experience, from start to finish effortless. This was because of the helpful, patient and caring advice I received from Connie. She explained everything to me clearly, step by step.... See more

I had my (reading) glasses reglazed with Lensology. It took a little while to get my glasses back but their communication was good letting me know the status of my order. My frames returned in perfect... See more

Very easy and well directed customer experience. All the steps were very clear with well explained instructions. I've only had my glasses back about a week but so far so ok. I'm sure I'll use Len... See more

Experience was first class from start to finish. My specs were delivered in pristine condition and quicker than expected.The money saved on high street prices was a bonus. Even got a certificate of au... See more

The customer experience was fine, quick to respond and so on, but I'm sorry to say my transition lenses disappointed. They simply didn't change, even under the best I could create in terms of a t... See more

This company is about quality and customer service Getting new glasses used to be so much anxiety and stress But since I've been getting my glasses reglazed with lensology I look forward to... See more

All went well! I have my favourite lightest frames re lensed and I’m very pleased. Swift and professional throughout and less expensive than a full new pair. I would recommend as I probably saved abo... See more

Easy process, regular email updates on processing plus delivery progress. If I had one negative comment is that I requested basic single lenses and quote was with all enhanced additions plus the... See more

My favourite designer sunglasses have been saved from landfill. I had the lenses replaced and the online service and postal box they send to you is genius and instructions so easy to follow. A brillia... See more

What an absolutely fantastic company...I have been amazed by their service from start to finish. I discovered Lensology after the antiglare coating on both lenses of my glasses started corroding o... See more

Excellent service ! Effecient and accurate on orders. I am a return customer and Lensology created another pair 2 years later, new frames and used my details from before. So easy and team are friendly... See more

Just brilliant! I sent off 2 pairs of glasses to be redone with my new prescription. Then realised we were going to see Warhorse in Edinburgh and without my glasses I wouldn't be able to see a thing!... See more

Great thank you! During the repair the glasses had broken however as a gesture of goodwill they sent out a replacement pair. I am very pleased with the communication from the support team, the turnaro... See more

Amazing service! The communications and updates are 5 star. As a customer, you know exactly what is happening, where and when to expect your delivery. The condition of the lenses are superb! At time... See more

I found Lensology to be very professional and good value for money. I needed further advice after i received my quote and spoke to a very knowledgeable and thorough lady called Connie. She guided me... See more

My computer glasses were scratched and my next optician appointment isn’t until next year so I saw an offer at lensology to get new lenses. At first thé price quoted was too high but once they realise... See more

Had curved lenses in Oakley sunglasses with blue iridium coating. I had vary focal lenses fitted with blue iridium coating, and react to light lenses. They look like my original sunglasses but I wear... See more

Your company gets a Gold ⭐️ from me. For your caring staff to the speed of lens replacement into my frames to the delivery all with First Class Service. Yes 10 out of 10 from me and saving me a bundle... See more

Did exactly as promised at a very reasonable price I had comfortable frames but the lenses were several prescriptions old they are now my daily reading glasses 🤓

Glasses reglazed without any issues. Kept informed all the way through. The lens quality is really good which means I can continue to enjoy my favourite frames.

Relatively easy website. The packaging and instructions were posted out very quickly and easy to follow. The reglazed glasses were returned in good time and at a good price. Very satisfied with the fi... See more

Fantastic customer care. I had an issue with my prescription which needed to be corrected. This was at no fault of Lensology, however they were able to take on board the information into the productio... See more

Such a great service and value for money. My old prescription glasses were just sitting a draw not being used, now I have them as another pair of reading glasses. Very pleased. Will definitely use and... See more

The simplicity of ordering replacement lenses, with box and prepaid postage label provided, the messages to let one know when my frames had arrived, then updates until the lenses were replaced, posted... See more

The price was really good, service was reasonably quick (around one week) and I manage to keep the glasses that I love (which are discontinued now). Customer service was great! they kept me updated by... See more

My second pair of lenses ordered with Lensology. The order process is easy to follow online, with plenty of information on the website. For my first set of lenses I requested a pack and got... See more

I loved my glasses but apparently they were “no longer produced”. It was refreshing to find a simple process that would refurb, deglaze and send home my new favourite specs!

This was a stopgap reglaze of some frames until I have laser treatment and a new prescription. So I just had basic lenses put in several frames to keep me going for now. I’ve used Lensology before and... See more

From beginning to end my experience was good . Efficient, effortless, quick and I would highly recommend them You do not get good customer service any more but with lensology I did a thumbs 👍 for m... See more

Reasonable price easy to send and receive back own frames for reglazing.Fast turnaround unless glasses need extra work.glasses well packed when returned would us again.

A great value reglazing service, professional and thorough. Even sent prepaid envelope for me to send on my glasses. My high Street optician had been reluctant to reglaze my existing specs quoting an... See more

Very good, used Lensology twice now, once with a London Retro frame, this time 2x Hackett frames. Good service and great lenses. Just bought the standard varifocals which are fine. Very satisfied.

Website/ ordering process was really straightforward and easy to use. Very Affordable and have regular emails updating me on the progress of my lenses. Really happy with the overall experience and my... See more

Lensology strikes again! Glasses pair 3 and 4 converted from Sun Glasses to normal glasses this time. Always amazing service! Thank you again, until next time!

The website made it easy to make sure my prescription was correct. There were lots of options available for my lenses. I was even able to use a voucher to reduce the price even further.

Annoyingly someone smashed my RayBan lenses. These guys replaced the lenses for less than half the price of buying a new pair. New lenses are perfect and glasses good as new. Easy process and great co... See more

Fantastic service and fantastic pricing. I will no longer be going anywhere else for my prescription lenses. Great comms and great speed

Lensology made everything very easy, from online ordering to providing the packaging to send my frames. The service was quick and pain-free.

Great service, extremely pleased. Turn-around time is great and they’ll your restore your glasses to like new if they’re damaged. Highly recommend