Ms Abigail Fisher

United Kingdom

Reviews

Review of JustAnswer.co.uk

Rated 2 out of 5 stars

At The Moment Questionable???

First opinion on my query waste of time as received the completely wrong information. Waiting for a second opinion.

July 4, 2024
Unprompted review

Reply from JustAnswer.co.uk

Hello,

We're sorry to hear about your experience in using the site. I would love to help you out.

If you send me an email with additional information we're happy to take a look at your account, and work to address any outstanding concerns.

I'm looking forward to your response!

Best regards,

Angela, JustAnswer Customer Care
help@justanswer.co.uk
4408081680054 ext. 28
http://www.justanswer.co.uk/help/

Review of NHS Business Services Authority

Rated 1 out of 5 stars

How Do They Get Away With It???

Not one for saying this cliche, however, "if could give no stars I would". Going through horrendous circumstances at present having to deal with NHSBSA has pushed me over the edge. Not easy. Was told over was all sorted now today received letter to pay an extortionate amount. Challenged it online, not clear no clue. Absolute p*ss takers, not sure how they get away with it?????

July 4, 2024
Unprompted review

Review of Psychiatry UK

Review of Southern Water

Review of Carwow UK

Rated 5 out of 5 stars

So far so good

So far so good. Watch this space......

July 1, 2024
Unprompted review

Reply from Carwow UK

Hi there,

We love to hear that you got a good deal and we hope to keep providing you with a great service in the future.

Telmo from Carwow

Review of Lensology

Review of Tempcover

Rated 4 out of 5 stars

Quick and easy.

June 30, 2024
Unprompted review

Reply from Tempcover

Thank you for 4 star review. We would love to know what you think we could have done better to see a full 5 stars.

Claire, Customer Experience Manager

Review of Netflix

Rated 2 out of 5 stars

Used to love Netflix

Used to love Netflix, now just about like it. The contents great the now rip off prices unfair. Had to take cheapest plan after years of paying £7.99 per month to change to £10.99 for loyalty is a p*ss take.

June 26, 2024
Unprompted review

Review of Nespresso UK

Rated 1 out of 5 stars

Never Again

Ridiculous
Ridiculous. Cost ridiculous amount for machine and no spare parts available as it's been discontinued - never again.

June 24, 2024
Unprompted review

Review of Sage Appliances

Rated 4 out of 5 stars

Cannot fault the customer service

Cannot fault the customer service. Frustrating that spent a load of money on a Nespresso machine that has been discontinued so now cannot get spare parts for.

June 24, 2024
Unprompted review

Reply from Sage Appliances

Dear Ms Abigail,

Thank you for sharing your feedback, and bringing this to our attention.

We would like to confirm that your machine has not been discontinued. Our customer service team has reached out to you with a resolution. We have placed an order for the item you need, and it will be delivered to you shortly.

We greatly appreciate your patience as we work to resolve your case.

Best regards,
Sage Appliances.

Review of Zen Internet

Review of Psychiatry UK

Rated 2 out of 5 stars

Impossible to call & get hold of

Impossible to call. On phone waiting for over an hour to get "we are facing a technical problem please try again later". Wouldn't have minded if was told this in the first place.

June 20, 2024
Unprompted review

Reply from Psychiatry UK

Hello,

We are very sorry that you were unable to reach us and understand your frustration. We recently experienced a technical issue with our phone line, and we apologise for any inconvenience this may have caused.

We are working hard to ensure such problems are resolved quickly to prevent future occurrences. Thank you for your patience and understanding.

Kind regards,
Psychiatry-UK

Review of Sage

Rated 3 out of 5 stars

Delivery Been Ridiculous

To be fair to Sage they have no control over DPD who they use for delivery, who have been useless. Third time now waiting for item to be delivered, hopefully this time I'll receive to able to give a better review.

June 19, 2024
Unprompted review

Reply from Sage

I am sorry to hear about your experiences. We've sent you an email to confirm your account details. We can then investigate your concerns further.

Review of DPD UK

Rated 2 out of 5 stars

Not Helpful

Said 'Our driver missed you' I was in. Had no problem receiving delivery from Evri at this time. Left at post office I can't get to.

June 19, 2024
Unprompted review

Review of Southern Water

Rated 2 out of 5 stars

That Didn't last long

Went online account. Nothing makes sense. No bill available just how much is owed. Tried to search how much monthly cost will be, super complicated, no one figure. Totally overwhelmed and confused.

June 17, 2024
Unprompted review

Review of Netflix

Review of Southern Water

Rated 5 out of 5 stars

Well I Never

Well!!!! Never in a zillion years would believe be giving Southern Water 5*. After today's call with Tracy would not be fair to give anything less.

June 14, 2024
Unprompted review

Reply from Southern Water

Good morning Abigail,

I appreciate you taking the time to write a lovely review! I can make sure that Tracey and her team leader receive this commendation if you could give me a few details.

Thank you!

Review of NewDay

Rated 1 out of 5 stars

??????

Received letter quote "to previous communication" no clue, no detail of what account this is referring to??? With zero contact information.

June 14, 2024
Unprompted review

Reply from NewDay

Hi Abigail, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2532 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.

Review of Sage Appliances

Rated 2 out of 5 stars

Where's My Order

Order made 5th June no receipt. Contacted Sage was asked to check tracking, been there done that, not sure the reason been put on me to chase???/

June 14, 2024
Unprompted review

Reply from Sage Appliances

Dear Abigail,

Thank you for bringing this to our attention. We sincerely apologise for the delay and inconvenience you’ve experienced.

Our team has already reached out to expedite support and is actively investigating your case. Thank you for your patience and understanding as we work to resolve this issue promptly.

Kind regards,
Sage Appliances.

Review of The Fragrance Shop