DO

Donna

United Kingdom

Reviews

Review of RAC Breakdown Cover


Rated 5 out of 5 stars

Congrats RAC!

My daughters car wouldn't start for work. Got in touch with the RAC who immediately text, then rang to say would be half hour. Turned out to be the new battery we had bought so the RAC contacted the seller and said we would be in for a replacement. I have had a previous terrible encounter with the RAC and I was quick to criticise. I am now being equally as quick to congratulate them. A great, quick and thorough service.

September 26, 2020
Unprompted review

Reply from RAC Breakdown Cover

Hi Donna,

We are pleased to hear that your daughter received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk.

Thank you,
Grace

Review of Personalised Gifts Shop


Rated 5 out of 5 stars

Excellent service

Having received the most beautiful vase for my mum and dad's 50th anniversary I was upset to see a spelling mistake on the engraving. On querying this, I was horrified when the mistake turned out to be my own fault. However, the people at the personalised gift shop couldn't have been nicer or more accommodating and set about solving my dilemma straight away. Nothing was too much trouble. An excellent service at great prices.

September 1, 2020
Unprompted review

Review of Superdry


Rated 5 out of 5 stars

Superdry offer an excellent service

Superdry offer an excellent service. Goods arrive extremely quickly, free and any returns are dealt with promptly. Cannot find fault with this company at all!

July 10, 2020
Unprompted review

Review of Evri


Rated 5 out of 5 stars

A great service

A great service. Kept informed all along the way. Parcel arrived bang on time.

June 14, 2020
Unprompted review

Review of Here's To Us

Review of Bulb


Rated 5 out of 5 stars

No hassle at all getting switched to…

No hassle at all getting switched to this company. Everything straight forward, monthly amount set, up to me if I want to send a reading every month-which I do to make sure payments are enough to cover the amount owed and the energy is GREEN-bonus!

February 28, 2020
Unprompted review

Review of Discount Dragon

Review of ao.com


Rated 5 out of 5 stars

Great and easy service to deal with…

Great and easy service to deal with from start to finish. Great price too! Arrived 2 days early-bonus!

October 5, 2019
Unprompted review

Reply from ao.com

Good Afternoon

We don't mess around when it comes to delivery, so it's fantastic that you've been left with this impression :)

Kind regards

Rob - ao.com

Review of Hughes


Rated 1 out of 5 stars

My gripe isn't with Hughes as such but…

My gripe isn't with Hughes as such but their delivery couriers,arrow xl, who offer an appalling service. The date and time for delivery of my fridge freezer was set , time taken off work to receive it and basically one lie after another as to why it couldn't be delivered. Offered a new delivery date the following week! Stick with Currys, much quicker and much more reliable. Hughes....ditch the bad delivery service.

January 25, 2019
Unprompted review

Reply from Hughes

Dear Customer,

Thank you for your review, we are sorry to hear that your delivery did not happen on the scheduled date.

I have looked into the order and can see my colleague contacted ArrowXL who advised the driver had vehicle issues which prevented the delivery. We have asked for them to investigate why an earlier delivery date was not able to be offered.

We apologise for the inconvenience caused.

Any problems please do not hesitate to contact us.

Kind Regards,
Lynsey

Review of ArrowXL by JP Home


Rated 1 out of 5 stars

Appalling service

Appalling service. Pity we can't put zero stars. After cancelling a shift to take delivery of a fridge freezer(and defrosting mine as they wont take 'wet'goods) got a text at 7.15am to say due to a break down delivery would be delayed. Still I waited until 7.15pm when I received another text to ring them urgently only to find they close at 7pm...convenient! Phoned them at 7am the next day to be told the driver had run out of driving hours(not a break down then?)How does a driver run out of driving hours with a scheduled delivery? Went through Hughes for this purchase, check your delivery people before purchasing and steer clear of these. Complete joke.

January 25, 2019
Unprompted review

Review of Dunelm

Review of RAC Breakdown Cover


Rated 1 out of 5 stars

Broke down at 2.30

Broke down at 2.30. Had cover through insurance, RAC had no record of this. After being kept on hold for ages(call cost me £5) whilst they contacted my insurance to verify was told would take 4 hours for recovery. 4 hours!! At this point I was causing mayhem where had broken down. I rang a friend to fetch me home and move me to somewhere safer. (thought i paid the RAC to do this). By the time a mechanic reached me(who was lovely by the way, not their fault the RAC has made so many cut backs that their jobs are now intolerable) it was dark and all the garages were shut. He had also been given the wrong vehicle details so had I not flagged him down he would have driven straight past. Absolutely appalling service. DO NOT WASTE YOUR MONEY. Have , to their credit received a letter of apology today saying it wasn't typical to wait this length of time.....other reviews say different.

November 3, 2018
Unprompted review

Reply from RAC Breakdown Cover

Dear Donna,

I'm sorry to read that you are feeling discontent with regards to the service you have received, this is certainly not the service that we aim to provide and I can appreciate the frustration this must have caused you. If you would like us to look into this matter accordingly, please send us the full details along with your vehicle registration and membership number to breakdowncustomercare@rac.co.uk where we will be able to look into this further.

Thank you,

Cara

Review of Superdry


Rated 5 out of 5 stars

Fabulous service

Fabulous service. Easy to order, quick and no messing around. Good value offers available too!

October 29, 2018
Unprompted review

Review of Edibilis

Review of Edibilis


Rated 5 out of 5 stars

Ordered these with absolutely no fuss…

Ordered these with absolutely no fuss and arrived 2 days later. Amazing service and great product to make cupcakes just that little bit more special.

October 25, 2018
Unprompted review

Reply from Edibilis

Thanks for the lovely review Donna :)

Review of Superdry


Rated 5 out of 5 stars

perfect!

Amazing service,perfect sizing,quick delivery. Can't fault it!

December 27, 2017
Unprompted review

Review of Superdry

Review of Pick My Postcode


Rated 5 out of 5 stars

Fantastic!

This site is easy to navigate,full of offers and with the chance of winning money,at no cost to yourself... what's not to like?

September 27, 2017
Unprompted review

Review of Oak Furnitureland


Rated 5 out of 5 stars

our new arrivals

We recently took delivery of our new bedroom furniture. After worrying that it might be delivered in dribs and drabs it all arrived in a fortnight and superbly packed. From ordering in the store(took 20mins at the most) to regularly being updated by email when our order was expected everything ran like clockwork. There is no way the furniture could have arrived damaged due to the copious amount of packing material(we saw this as a plus point but not sure how an older person on their own would have managed to unpack it all AND dispose of it all). So far we are very impressed with the overall service and would not hesitate to recommend Oakfurnitureland.

August 11, 2015
Unprompted review

Review of Ann's Cottage


Rated 5 out of 5 stars

Excellent service

I have made purchases from Anns Cottage a couple of times now even though I am from land locked Derbyshire! I didn't want to be entering bank details on line (technophobe I know!) so I made my purchases over the phone. Both times I was dealt with extremely politely, quickly and efficiently. Have never had to return a thing and both times items purchased were in the sale...bonus!! Keep up the good work,I shall undoubtedly be using this service again soon.

February 6, 2015
Unprompted review