United Kingdom
Review of Nutrition Geeks
Have purchased from Nutrition Geeks a few times now, great prices, good products and really speedy delivery definitely recommend
Reply from Nutrition Geeks
Hi Sue,
We're happy you've had great experiences with our prices, products, and speedy delivery! We appreciate your repeat business and recommendation.
Regards,
Nutrition Geeks
Review of Robert Dyas
Easy to order, good price, pleased with purchase plus fast free delivery
Review of BuyWholefoodsOnline
Always excellent company to deal with customer service great too…Great quality and fair prices My only continuing criticism is the huge bags that they now supply oatmeal etc in..really difficult to store and seal.
Review of Nutrition Geeks
Have been buying my Vit D pills from Nutrition Geek’s for a while…great price and fast delivery. It’s the only supplement we take and feel it’s very beneficial particularly in winter.
Reply from Nutrition Geeks
Hi Sue,
Thank you for your positive review! We're thrilled to hear you're happy with our Vitamin D supplements and appreciate your feedback on the price and delivery. We're glad you're finding it beneficial, especially during the winter months. We look forward to continuing to serve you.
Regards,
Nutrition Geeks
Review of Evri
————-⭐️ What a unreliable inconsistent and useless company this is…sadly the couriers are always changing…i was expecting a parcel yesterday Wednesday 6/11 between 1-3pm it didn’t arrive another message said it was delayed and would be delivered between 7-9pm it didn’t arrive….Another message early this morning Thursday it would be delivered between 8.30-10.30..guess what it didn’t arrive!!!!! So frustrating another message’there was an issue accessing the delivery address’ that’s ridiculous, I was here all the time no one else has any problems??? So when will they manage to deliver my parcel or have they lost it 😡
It’s good to get an actual response from Evri but- their live online centre is a robot and totally automated, I wanted to speak to a person asap so tried the phone line- again automated- it recognised my phone number and said my problem was being dealt with, they would let them know I was chasing it - unable to request a phone call..
Had a non reply email from local customer services to say my parcel would be still be delivered today Thursday ….nothing happened it’s so frustrating….just want my parcel that should have been delivered yesterday so no chance now until Friday…8/11
Now late Friday no emails etc from Evri so no explanation or parcel this is beyond disgusting 😡😡😡
The final instalment received an email this morning to say my parcel was on it’s way…2.20pm Saturday 9/11
Finally I have my parcel!!! I am fuming though…The van pulled up outside the guy got out and collected the parcel from the van so I went to the front door…by which time he’d wedged it in my front gate near the road, he wasn’t back in his van and I called out would you mind bringing it to the door…he totally ignored me got in the van and drove off..so incredibly rude.
I was so annoyed I took a photo! Will be avoiding buying anything that’s delivered by Evri in the future…
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Louis
Review of BuyWholefoodsOnline
Been buying from you for a few years…my only issue is the enormous bags you now supply oats etc in that are non resealable…have recently gone elsewhere and had same quality/price but all the larger bags are resealable.
Review of Soak&Sleep
Really disappointed with our recent purchase, have purchased from Soak & Sleep for many years. Ordered a full bed set and two fitted sheets, when the parcel arrived it was missing the duvet cover, I just thought it would be delivered separately. I phoned S&S only to discover they were out of stock and wouldn’t be getting anymore… was rather surprised that they hadn’t either told me before sending out part of it or told me it wasn’t available!! I was offered a refund for the missing item.
Reply from Soak&Sleep
Hello Sue,
Thank you for your review and feedback.
I'm sorry to hear you were not notified that part of your order was discontinued. We try our very best to notify customers of any changes as soon as possible. I'm glad you were able to sort a refund with our customer service team.
Many thanks,
Review of Mastershoe
Have bought from Mastershoe in the past reliable efficient company, good customer service and great prices. Love my new replacement keen sandals!!
Review of The Range
Very pleased with my range order -arrived well packed and all in order great prices. Had visited our fairly local one recently but it was frustrating as they didn’t have several products that I wanted and I decided even with p&p it was better online!!
Review of Pharmacy2U Ltd
Have both been using pharmacy2u for quite a while with no problems….that is until they updated their website!!! I have a simple rx and it’s still fine but…..My husband is on warfarin and you’re unable to repeat rx without further confirmation. Was ok when he was able to speak to a person but now with the auto system it’s useless…have to wait for a callback to speak to an actual person..tried yesterday and waited for an hour, now today been waiting for a callback for over 4 hrs. Update didn’t get call back at all 17/4 😳 Not the first time either he just ends up being really frustrated so thinking of going elsewhere…
Update Had a prompt response from Pharmacy2u 18/4 and they were finally able to process the prescription for us!!! very frustrating experience..
Reply from Pharmacy2U Ltd
Good Morning, Mrs Scheller.
Thank you for your review.
I am very sorry for the difficulties you are experiencing with ordering one of your husband's medications. Having spoken with our IT department it seems the issues with ordering medications that require extra information to be added, such as Warfarin, are still under investigation.
Unfortunately, we do not currently have a lead time for this to be identified and resolved. I understand that this is leading to you having to call us, which I can only apologise for.
To hopefully take away some inconvenience, we have sent you an email which can be used as a point of contact to order this medication in the meantime.
Alternatively, you can contact us via Facebook, Instagram or Twitter.
We have updated our automated telephony system in line with the latest advancements in AI (Artificial Intelligence), as we did find our old telephony system was outdated. Our automated system can handle a variety of different queries. If the automated service is unable to assist with your query you would be transferred through to an agent that will take over your query. The update was intended to add functionality to improve the user experience, I am sorry this was not the case for you, and that you found the ordering system more difficult.
We appreciate your feedback, as this helps us to continue improving our service and our telephone system. This will be briefed to our development team who are still making amendments where necessary.
We are very sorry for any inconvenience this has caused you.
Kind regards,
Jodie
Review of Wholefoodsonline
Have been buying from this company for several years and generally I’m really pleased with the quality prices and delivery. Recently if I’ve bought a larger quantity of an item ( to save cost and have fewer deliveries) ie porridge oats etc instead of receiving the smaller manageable size bags I’ve received 2.5kilo of product in one bag!!! 😳which is both rather unmanageable and impossible to get into my cupboards!!!! I hope they rethink their packaging soon as I don’t really want to change the supplier and go elsewhere!!
Review of Appliances Direct
Excellent service!!
Good website with detailed information so easy to choose and navigate around, prices competitive too. DPD delivered within 24 hours of my order and I was kept updated. Very pleased thankyou.
We’ve purchased from AD a few times now.
Reply from Appliances Direct
Dear valued customer,
Thank you so much for your excellent review! We're thrilled to hear that you had a great experience with Appliances Direct. We're glad that you found our website easy to navigate and that the detailed information helped you make your decision.
We take pride in offering competitive prices, and we're delighted that you found them to be so. It's also fantastic to hear that DPD delivered your order within 24 hours and that you were kept updated throughout the process.
We appreciate your continued support as a repeat customer. If you ever need anything in the future, we recommend checking out our other brands, such as Laptops Direct for all your laptop needs, Furniture123 for furniture, or Better Bathrooms for bathroom essentials.
Thank you once again for choosing Appliances Direct. We look forward to serving you again in the future!
Best regards,
Mark
Review of Jackson's Art Supplies
Really happy using Jackson’s they have a wide variety of quality products ( including their own) are very reliable, packaging is always excellent and delivery great…always recommend them
Review of World of Books
Happy with my purchase it arrived in good condition despite being wrapped in thin plastic !!
Review of Healthysupplies
Really pleased with my first order from you, good price,well packed good dates and quick delivery thankyou
Review of Octopus Energy
Feel happy and safe with Octopus and trust them!! Reassured by their upfront attitude and clear easy to understand bills… Customer service is reasonable too.
Glad we’re with them and in no rush to change suppliers.
Review of We Sell Mobiles
bought my husband an Iphone 7 October 2021 he was really pleased with it initially and the service he had received - its had very little use and has developed hardware problems. Since its out of warranty they refuse to offer any further support, and haven’t responded to any emails- would expect it to last more than 14 months really disappointed!!
Review of Biblio
Just been asked my opinion and it was almost 2 months ago that I bought it!! ..As far as I can remember it was good, arrived on time and in great condition.
Review of Floormart
Excellent good website, information etc great product and fast efficient delivery!! Really pleased we used Floormart to buy our Leoline quality vinyl, had a few samples direct from Leoline. Prices/delivery were quite variable online and we chose Floormart because their prices were fair both for product and delivery. Extremely carefully packed so flooring arrived in perfect condition. Would highly recommend
Reply from Floormart
Thank you for the review Sue! It's great to hear your positive feedback and look forward to seeing you again!
Review of Millets
Looking to replace my worn out walking boots I visited Millets store in Lowestoft as they usually have a reasonable choice. Managed to find a suitable pair of Merrells that fitted me well - the two ladies working there were very helpful. Just wish I’d realised I could have taken the 15% discount that I’d seen online with me- thought that it was only for online purchases not in store ones!!
April’23 Sadly have to say that my new boots which were supposer to be waterproof are not….after just a few months of light careful wear ( ie avoiding puddles )I had wet feet !!!
Reply from Millets
Hi Sue,
We appreciate you taking the time to leave us a review.
I am delighted to hear you've received a great service from us :-).
We hope we can provide you with many more!
Khurram,
Millets Online Review Team.
