Have been searching for suitable tops for my recycle 1litre glass bottles that I use to collect milk in ( my old tops I’ve had to throw away) Really pleased to find these inclusive of p&p,they’re a great fit.
I am really disappointed with my delivery from DPD this morning. Have always found them reliable in the past but today they failed abysmally!!! My package from a whole foods company had been really abused ( despite having clear ‘this way up’ and fragile written on it) was soo badly damaged and split wide open I was a amazed that the contents were in tact!!! I mentioned it to the driver who said it was like it when he collected it from the depot. It had left the supplier less than 24 hrs before. Have informed and sent photos to the supplier.
Very happy with my purchases competitive prices good delivery, one star less as my package wasn’t packed too well and arrived split I was surprised nothing was lost !!
I’m another annoyed person who would like to know why i have been asked to review a company i have never heard of and have never ordered from ? where did you get my email address from ? please don’t say i’m a previous customer because i am not & i had never heard of you until i just received this email !!
February 28, 2022
Unprompted review
Reply from Gordons Chemists
Dear Sue,
Please accept our apologies for this email that you have received. A select number of previous customers have been sent an email in error by TrustPilot, asking them to rate our service.
To confirm you had previously ordered the below with us -
1100361858 (Order Number)
We apologise for any concern that this might have caused you. Best wishes, Gordons Direct
Excellent company, great customer service extremely helpful and really good value quality pan. Packed very well and delivered next day. Highly recommend and won’t hesitate to use again.
For several years I have really loved using the dyes created by this company which I have usually purchased at a Craft event- mainly The Knitting & Stitching show and found them to be very helpful. However trying to buy from them online is another matter, very frustrating their delivery is 4 weeks but I only found that out after placing an order, in the small print. Friends are having the same problems!! They don’t seem to respond to emails and I resorted to phoning them today having waited 10 days so far, still not able to send out any quicker ...Like most people I order things when I need them, I’m doing a workshop on Wednesday that I need them for so won’t receive them in time!!! If there was another company I would use them!!
Have been using Wholefoods Online for a few years now and I’m really pleased with both their products and their service. The prices are very reasonable and their produce of a consistently high quality, they even give you points!!!
We both love our Norfolk socks and recently added two more styles. Already own a couple of pairs of Leonardo’s which are superb( reviewed earlier) Have just bought my husband some thermal hiking socks -Voyager which he’s really pleased with and I have some gorgeous silky bamboo and cotton -Amsterdam. So pleased with the quality and finish of all these socks and excellent customer service
January 25, 2021
Unprompted review
Reply from NorfolkSocks
Good afternoon Sue,
Thank you for your 5* review.
As a small business, we always strive to offer good old fashioned customer service, so your lovely comments regarding our brand are very much appreciated!
We do hope you enjoy shopping with us in the future.
Really pleased with our socks 🧦was looking forward to wearing them - perfect fit, I bought the 3-5 size ( wear size 5-6 ) Have been really comfortable even in the warm weather in my w.boots. It’s so good to deal with such a reputable company who pride themselves on quality and excellent customer service. Wouldn’t hesitate to recommend and purchase again.
Have recently stopped using LAMB as it suddenly dawned on me they must be making money from us all and I wasn’t always happy about the companies they switched me to often moving me onto a more expensive deal...it was also a nightmare trying to get in contact with them via emails (it took perseverance to get them to close my account with them)- all quite stressful. Having seen several negative comments I looked on here and discovered many other unhappy people plus this comment from one person Find the way they ( LAMB) present themselves rather misleading.... ‘Prospective customers must read this’ Look after my Bills was taken over by Go Compare almost a year ago. According to Companies House public records original founders Henry and Will "resigned as directors" on 9th July 2019 and the new management are also directors of Go Compare who have no connection with Dragons Den but continue to trade on their name. When I saw a recent advert for LAMB featuring Henry, I asked him why he was giving people the impression that he was still involved and he replied that he was 100% still part of the company. I told him that I'd been on Companies House and seen his resignation date and he went strangely silent on me !!! If you're thinking of signing up to Look after my Bills - better check the reviews for Go Compare !!!! Update:My sister was with Lamb too but after my review decided to get a quote from Octopus and has since left them -so much better to be in control of your own bills Now just over a year later I’m very happy I left, my sister did too. We are both with Octopus 🐙 and are pleased with the service etc.
June 18, 2020
Unprompted review
Reply from Look After My Bills
Hi Sue,
Thanks for getting in touch with us.
Please know that our service is free, however, we must sustain ourself somehow and this does mean we get a commission from the suppliers to make sure our service stays free forever, meaning anyone can use it.
Please know that we are extremely busy at the moment as well as working from home which has its obstacles. However, we are working hard to make sure all our customers are responded too. I would recommend calling us on 020 3950 1166 (Mon-Fri, 9-5) and one of our friendly agents would be happy to help.
Our founders Henry and Will are still very much present in the company at the moment and always have a say in what we do.
If you can kindly respond to my private request for more information then I can look to go through your account with us in greater detail and let you know how best to proceed.
All the best, Hannah Senior Energy Adviser Look After My Bills team
Just want to say how pleased we are with our socks 🧦 looking forward to wearing mine tomorrow- perfect fit. It’s so good to deal with such a reputable company who pride themselves on quality and excellent customer service. Plus the extra bonus of face-masks.. wouldn’t hesitate to buy from them again
Ordered these after seeing the bags advertised on fb they looked good and on there the rating looked favourable- they still haven’t arrived after 3 weeks!! Was warned by another customer on their site after I ordered them that they might never arrive...Was going to reply but the message disappeared and when I wrote other comments they disappeared too. Sadly hadn’t looked on here...wasted nearly £20..thought they weren’t cheap anyway but hoped they’d be really useful. Lesson learnt don’t buy from an ad on fb!!..Have requested a refund through PayPal although the company says they have sent them and I should cancel my refund request.11/6 update still not received them or been offered a refund
A disreputable company like many didn’t receive anything from them and couldn’t get in touch with them -after two weeks plus I raised a dispute with PayPal and guess what they actually sent out my goods..total time wasters
October 5, 2019
Unprompted review
Reply from Ukdapper
Dear Customer,
We are Sorry to see you have left a poor review on the trustpilot platform.
We are sorry you had such experience and wish to correct matters / resolve any pending issues or questions you may have.
We would be grateful if this could be reviewed as this could have been left prior to delivery or things being resolved.
Hope you can look into this and consider the feedback given and star feedback left.
We have partnered with a charity this year Go Dharmic and we shall continue to support and donate throughout this year.
Here is a little code for you for a 5% discount off your next order with us valid all 2019.
Code: CHARITY
We are here to help so any questions or unresolved issues please let us know and we shall assist you: dee@ukdapper.co.uk
Really wish I had looked on here before using this company. Placed my order and received an email to say they would send out the goods when the payment had been received -already paid by PayPal. After goods didn’t arrive sent several emails plus phoned them -no response phone not answered. Contacted PayPal and have now put in a not received dispute. Two weeks later awaiting their decision as the company say they have sent it. Obviously will never use or recommend this company. Have wasted soo much time chasing this...sends message for you to leave positive feedback but can’t reply to emails or answer the phone!! They now have sent a response- the exact same response to all of us that left negative feedback
September 27, 2019
Unprompted review
Reply from Ukdapper
Dear Customer,
We are Sorry to see you have left a poor review on the trustpilot platform.
We are sorry you had such experience and wish to correct matters / resolve any pending issues or questions you may have.
We would be grateful if this could be reviewed as this could have been left prior to delivery or things being resolved.
Hope you can look into this and consider the feedback given and star feedback left.
We have partnered with a charity this year Go Dharmic and we shall continue to support and donate throughout this year.
Here is a little code for you for a 5% discount off your next order with us valid all 2019.
Code: CHARITY
We are here to help so any questions or unresolved issues please let us know and we shall assist you: dee@ukdapper.co.uk
Book is in great condition I just wish World of Books would use sturdier packaging- no protection on the corners and they do get thrown about at the po