"Availability: Up to 24 hours post-purchase" makes it sound like that tickets will only be available for 24 house after purchase. If they mean it will take up to 24 hours for tickets to be secured, th... See more
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TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
8517 Southpark Circle, 32819-8532, Orlando, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
I needed to book 3 different rooms with different dates and wanted to pay for them altogether, but I could only find 2 of the rooms I needed and I also had to book at 2 different Hotels. In addition it was for a non-profit and there is nowhere to take of the tax with entering your Tax ID #.
Back in June 2025, I made a car rental reservation via ticketsatwork.com - when I arrived at their partner car rental agency, I was not given a car, through no fault of my own.
They still charged me.
I have been in constant email and phone communication with them, I have jumped through every requirement they've asked for. Including getting the car rental manager to send me written authorization that he in fact did not rent me a car and that I shouldbe getting a refund. And now for the last four weeks, they don’t even return my emails.
I should have never been charged, and it’s crazy. I’ve
had to go four months trying to get them to refund
the money they should’ve never charged me in the
first place.

Reply from TicketsatWork
A discount wasn't applied. I paid more than what the original vendor/venue is charging! Also, it didn't show the different prices (the original price & the discounted price)! It was VERY misleading! I would like a refund and/or credit please!

Reply from TicketsatWork
We made a hotel reservation for an anniversary vacation, Tickets at Work cancelled the original reservation stating the partner would not honor the price ($1586.60). The next day we remade the reservation and it was verified, at a higher price ($1810.64), still at a discount from anything else we could find.
We arrived and had a great time for vacation, the issue arose when we got the bill from the Hotel. The Hotel charge was less than both numbers above ($1479.48).
When we finally got home a week later, I called Tickets at Work to as about a refund of the difference. The operator I talked to first said it was a difference in fees, then he said it was a difference in taxes. It took over an hour to get a ticket opened to have the issue looked at (Ticket 7027692).
I provided an actual copy of the hotel bill to Tickets at Work for the ticket. Tonight I get an e-mail that says that the ticket is closed because the hotel refused the refund.
Why should the hotel be asked to provide the refund when Tickets at Work made the overcharge of $331.15?
I have called to have the ticket reopened, but I am not hopeful at all that this will be refunded.

Reply from TicketsatWork
I initially had a room in my cart with a price of $110 it said with all fees, went to complete my booking with Paypal and it said that there was a price discrepancy to remove the item and try again. I did so and it seemed the price had gone up to $120 in less than a few minutes. So, I exited the site and went back in the price was again $110. I booked it but it was so confusing. I've never had an issue when booking anything on this site. Always

Reply from TicketsatWork
Not a discount!
Purchased tickets thinking I was getting them at a better price than from the park office itself.
Only saved $3.35 and missed out on buying added options that the park offered.... Order# 104993993

Reply from TicketsatWork
Great job no issues was very streamlined and easy to use no problems

Reply from TicketsatWork
Overall, a great experience! We booked a hotel through TicketsatWork and received a 20% discount, which was an excellent deal. The only hiccup was that although four room options appeared to be available, the site only allowed booking for rooms at the lowest price shown on the main page. Because of that, I wasn’t able to reserve the exact room I wanted, even though it would have cost just a few dollars more.

Reply from TicketsatWork
The site does not accept a master card credit card all the time. Very annoying as I have to use a debit card to book my hotel. This has happened more than once.

Reply from TicketsatWork
Took literally only a few minutes. Received an email, opened it, read the offer, clicked on it, took me to the page to review, added to my cart, and then checked out. Received a confirmation like 2 seconds later! Amazing.

Reply from TicketsatWork
There was an issue with a purchase and getting someone through customer service has been a nightmare! I still have not been helped. I would not recommend!!

Reply from TicketsatWork
Cinemark site did not match instructions and would not take ticket code; so, feel a waste of time and money. Had to buy tickets through site and these are not useful.

Reply from TicketsatWork
If it was possible to rate them negatively I would. Spent over 2 hours on the phone trying to get ahold of my concert tickets, never did get them. Now they're refusing to refund the money. DO NOT DO THIS.
ETA - They replied below but I've already been following this issue with them for a MONTH. They said they would make a decision in 72 hours! They will not help me. The below is a PR exercise. DO NOT, DO NOT USE THIS SERVICE.

Reply from TicketsatWork
Ripoff artists at work. Sold me Disneyland tickets at an inflated price with worthless dining dollars that are not accepted anywhere.
You’re better off buying directly from Disneyland. Don’t trust these scammers.

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Reply from TicketsatWork
The ease in selecting and ordering tickets and how fast I received my tickets in my email box! WooHoo!

Reply from TicketsatWork
The fact that you saved me over $200! I have been hard-pressed to find a discount of this kind. This is amazing to me.

Reply from TicketsatWork
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