Good over all
I initially had a room in my cart with a price of $110 it said with all fees, went to complete my booking with Paypal and it said that there was a price discrepancy to remove the item and try again. I did so and it seemed the price had gone up to $120 in less than a few minutes. So, I exited the site and went back in the price was again $110. I booked it but it was so confusing. I've never had an issue when booking anything on this site. Always
Reply from TicketsatWork
Thank you for reaching out, and we sincerely apologize for the confusion and inconvenience you experienced during your recent booking.
It sounds like there was an unexpected price fluctuation during checkout, and we understand how frustrating and confusing that must have been—especially since you've never had issues booking with us before. We truly appreciate your patience and persistence in completing the reservation.
Price discrepancies like the one you encountered can sometimes occur due to real-time updates from our partners or temporary sync issues, particularly when using third-party payment platforms like PayPal. That said, your feedback is incredibly valuable, and we’ve escalated this to our technical team to ensure it’s investigated and addressed.
We're grateful for your continued trust and loyalty, and we're glad to hear you were ultimately able to secure the booking at the original price. If there's anything else we can do to help or if you have further concerns, please don’t hesitate to reach out.
Warm regards,