Speirs Gumley Reviews 80

Content with outcome, response could have been faster, quite often I get no response, on this matter it would have been useful to know what was being done and my query was being looked into

Always been efficient and pleasant in my dealing with them. I live on a grounds only site and the grounds are always well maintained.

Property Manager Bruce McKerrow replied within a few das of my email concerning a prowler and asking to let all the residences know. He said he would look into costing fro cameras on the building and run it past owners.
Also he asked owners who are non-resident to pass on information to their tenants.

Speirs Gumley staff are all very friendly and helpful when I’ve had to contact them. Very quick to respond. If you get to speak to Abbi it’s the easiest experience, was very keen to help.

Speirs Gumley's property inspector promptly arranged a discussion with myself which achieved a satisfactory resolution of my concern.

Allan Lavery Property Manager very professional- Great Communication - Takes time to listen -Cares about results.

Good clear communications and responsive to queries. Very happy to have had Speirs Gumley as our trusted factors during our period as property owners in Glasgow.

We deal directly with Allan Lavery for all issues relating to our property. Allan is professional, knowledgeable and efficient. We have faith in his opinions and recommendations. We are also impressed with Accounts and the communication relating to payments and costs etc.
Any concerns and issues tend to be dealt with quickly and without the need for ongoing upset.

Lynne responds very promptly any time I contact her. She is always positive and helpful.

Bruce McKerrow, our new S&G property officer, in Scapa Way block of flats in Stepps, is the most effective and conscientious officer we have worked with.

Great company - highly recommend them, lovely friendly hard working staff - keep up the good work

This company was in charge of maintaining our local area, costing around £10 per month.
The overall maintenance in my 8 years, was to a 'reasonable standard', but the hidden" invoice charges " on the statements are very vague, with large sums being deducted.
When questioning Speirs Gumley, what EXACTLY these charges cover, ( as i think it's reasonable for an explanation as its my money they are using, but they totally sidestepped giving any answer)
A learning curve for me and hopefully others is, when Buying / Renting a property is do your homework, as it can be stressful enough at times, but being tied by ' terms and conditions ' by a property management company that clearly does not have good reviews just adds to the stress, and with their rudeness, bullying, uncaring attitude does not help matters.
Me ...Well I've learned a valuable lesson, and an expensive one which I will NEVER repeat again, ....and that lesson is I will never have anyone tie me down to unreasonable ' terms and conditions' like this outfit did.
I honestly can't understand why so many companies in the United Kingdom get away with draining money from citizens without being properly investigated.
If you ever get involved with this company, chances are you will be weighed down by unreasonable ' Terms and Conditions '. PLEASE PLEASE AVOID.

Recently bought and moved into my home start of may 2024, so far I have received invoices for works done from before we moved in and invoices for works that have not been carried out varying from £75 to £150 . when I reached out to them to tell them I was not paying the fees as the work was not done I was met with a rude and disrespectful email, as well a threatened with lawyers. To make matters worse this was not brought to my attention once that I would be required to pay for maintenance of the estate, horrible company should be shut down for good.

If I could put no stars I would!!

They are everything and worse than the worst reviews you've seen here, they are thieves especially on larger developments because they can hide behind the cost looking a lot less due to the division in cost amongst all the apartments. They overcharge on anything they can get away with. Avoid if you can!!!

Every time they send us a bill for ‘property management’ it makes me feel physically sick! First of all, they insist on a float payment - £100 which sits in their account - that you only get back if/when you sell your house. Except this isn’t really true because this money is allegedly used to cover legal fees to change the names on the paperwork to whoever buys your house. That’s if they don’t go bust or get bought over or you just forget in 40 years time.

Additionally, I, along with most other residents do not directly benefit from the services they apparently provide. There is maybe 2 areas of grass they cut and a small play park which I have never laid eyes on they charge us for to repair and maintain.

This month, they are charging the resident a share of a £10,000 bill to replace 22 fence posts and dispose of a bit of a dirt.

When will this almost criminal behaviour stop?! The residents need to get together and put a stop to these companies immediately. If they made sure my bins were put out and washed every week I would happily pay it but a bit of grass cutting and someone popping their head round a corner to see if a play park is still intact constitutes tens of thousands of pounds every year…????? Disgusting! Sickening! And in a time when we are struggling to pay bills and put food on the table to have to fork out for this scam behaviour…abhorrent!

A horrible, mickey mouse, thieves without masks of a company and should be avoided at all costs!!!!

This Company is a nightmare to deal with. Unfortunately, they are the factor of our estate and instead of getting the usual three quotes for work to be carried out, they TELL US what contractor they are using, no matter what cost it is to the estate residents.
I have asked THREE times for transparent quotes stating the number of materials to be used, and to be quite honest they try to fob me off at each turn, sending me half-hearted non-transparent estimates I am looking into Companies House and they seem to have various business interests intertwined.
Honesty integrity and transparency should be mandatory for all businesses.

Speirs Gumley are quite possibly the most incompetent company I have ever dealt with. They charge through the teeth for managing the property and then fail to do so, not including commissions they are paid through insurance products.
We have issues with our property, namely the roof, and they simply don't care, it has been ongoing for years and they are yet to resolve it. They take days to respond to any emails and when they do they just repeat the same nonsense.

Dreadful... We pay £90 a month each for this company to manage our block of flats and they are nothing short of useless. Latest issue is that I reported water ingress in September, was away for a period of time and it wasn't until 1st December they managed to get a temporary repair done. We've been asking for a permanent repair for years. They have no accountability and quite frankly dont care if water is pouring through the roof of a property they are paid a huge amount to manage.

Bunch of absolute robbers….Interested in money!!! Too busy listening to petty, nosey neighbours. Avoid these dobber’s at all costs!