Willing to be helpful but sometimes lacking in control and checks over contractors works. A dedicated Maintenance Manager controlling/checking all contractors/suppliers and their works would be good.... See more
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Speirs Gumley are Residential and Commercial Property Management Specialists with our Head Office based in Glasgow. Our modern approach is balanced with the traditional values we have forged from over 195 years of experience in the property industry. We invest in innovative technology to deliver outstanding service without losing sight of our core values. Please call 0141 332 9225 for more information.
Red Tree Magenta, 270 Glasgow Road, G73 1UZ, Glasgow, United Kingdom
Replied to 44% of negative reviews
Typically replies within 24 hours
I've been a client for over thirty years and until early 2025, the vast majority of Speirs Gumley reviews were negative or indeed, very negative. Strangely, more recently, most have been positive! Their service levels and the uncooperative attitude of some staff members haven't improved of late - so the obvious conclusion has to be that many of the recent reviews are bogus. Therefore one star is appropriate. It's very sad, as there are people in this company who are pleasant and work efficiently for their clients. Those bogus reviews - such an insult to them!
Since I have owned this property, I have watched it go down hill. The steps with broken tiles, where myself, a family member and other residents have tripped. There is no paint on the window sills, they’re relight down to bare wood. I have complained about all of the above.

Reply from Speirs Gumley
My inquiry was dealt with very quickly in a professional friendly manner.

Reply from Speirs Gumley
All the property managers we have had have been total professionals and extremely helpful

Reply from Speirs Gumley
Like most things in life, it is so refreshing to deal with people who clearly are very caring and civil. Marry these components to professionalism, there is no cause for complaints.

Reply from Speirs Gumley
It is never easy to keep all residents happy all of the time but as a professional company with long standing ties in managing developments SG certainly do a good job. Any issues raised are always given immediate attention and response provided on intended course of action.

Reply from Speirs Gumley
Whenever I highlight an issue, with the property, Michael of Spiers and Gumley, Glasgow, gets back to me promptly to resolve the issue in a polite and efficient manner.

Reply from Speirs Gumley

Reply from Speirs Gumley
I have had Speirs Gumley as the factors at my flat for 17 years now, during this time I have had numerous dealing with them, some good, some bad and some average. What I can say is since the he new property inspector (Allan Lavery) at the block took over, every dealing and experience has been excellent 5/5. Allan is very knowledgeable, hard working and has great customer service. I can’t thank Allan enough for all the great work he has implemented at the Block of flats at Dorset Street. Speirs Gumley, don’t let this Inspector leave, keep him at all cost as he is amazing at his job. Mark Anderson

Reply from Speirs Gumley
I have been dealing with Olivia Beaton over the last week re 2 problems. She has been efficient and very helpful and things have been dealt with quickly. This is a huge contrast to her predecessor. Altogether a more professional image for Speirs Gumley.

Reply from Speirs Gumley
So far, our experience with Speirs Gumley has been excellent. Mandy Martin, our property manager, is highly responsive and proactive in all situations.

Reply from Speirs Gumley
Carri is doing an excellent job looking after our estate

Reply from Speirs Gumley
I had a priority issue to deal with on behalf of my parents. I made contact with their property manager at Speirs Gumley Abby Barcley who took my query onboard and acted on it with understanding of our situation. Very prompt and helpfull service which will give me the opportunity to get the required support for my parents in place without any unnecessary delay.

Reply from Speirs Gumley
Factoring issues overseen by Susie Robertson, their Property Manager, have been efficient and well managed. Communication excellent and transparent. Much appreciated.

Reply from Speirs Gumley
Brilliant service - really helped us out when we needed it.

Reply from Speirs Gumley
This company was bought by James Gibb and is run by that company. Please note all their reviews are invited not authentic reviews sent by owners to Trust Pilot.

Reply from Speirs Gumley
Willing to be helpful but sometimes lacking in control and checks over contractors works. A dedicated Maintenance Manager controlling/checking all contractors/suppliers and their works would be good.
This has been an ongoing problem over the years... date specified below bears no relation to my comments.

Reply from Speirs Gumley
You can rant all you like, Speirs Gumley, but fact remains that as at February 2025, you had a Trustpilot score of 1-star and none of 2, 3, 4, or 5-stars. You had the lowest score possible. But now, September 2025, your 5-star has risen to a whopping 47%. The positive comments are very clearly BOGUS and intended to boost your TrustScore. I bet you think people who come on Trustpilot to read read comments are irredeemable dopes, don't you? Plus, one does not need to be a client of a company to be able to spot fake comments designed to bolster that company's reputation. I don't know where you got that conclusion from. You and James Gibb are constituent companies of the same umbrella company, the insidious and criminalistic STRATHSPEY CAPITAL. I have nothing further to add.

Reply from Speirs Gumley
Anne was very helpful when we set up our direct debit for factors fees.

Reply from Speirs Gumley
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