I've been playing on Ruby Sweeps for a minute now, and honestly, it's a great platform. I really like their original games they're different from what you see on every other site and have a fun, fresh... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
I've been playing on Ruby Sweeps for a minute now, and honestly, it's a great platform. I really like their original games they're different from what you see on every other site and have a fun, fresh... See more
Company replied
The site offers wheel spins you can only win a penny on. It isn't even enough for a single spin. It's ridiculous. Sweeps casino is supposed to be no purchase necessary with a playable login bonus. Off... See more
Company replied
Love the new faster redemption method its literally a game changer. Love all the fun challenges and contests, and live love that they do loyalty rewards. Love the lives and love nathan @ruby sweeps he... See more
Company replied
Ruby Sweeps .well let me tell you I've got nothing but good things to say about the online sweeps game ! I have won a great deal of money and been paid very swift .customer service is quick to assist... See more
Company replied
Replied to 100% of negative reviews
Typically replies within 24 hours
I have spent well over 500 never won anything thing.i wouldn't recommend anyone to play this game.

Reply from Ruby Sweeps
At first the free play daily wheel was great. The minimum you would get daily was .50 cents and went up to even $15.00 which I did in fact get a few times. But the recent change to the daily wheel is not so good. The minimum is .10 which they claim you can win up to $25.00 but it probably never happens. In my personal experience, I’ve only claimed .10 each freaking day and I’m not too impressed with this at all. I have been a loyal “Rubysweeper” since early 2023 and I spent a moderate amount of money and I don’t feel like I am getting the best VIP experience as I used to get.

Reply from Ruby Sweeps
Pure trash trash trash trash trash trash trash!!

Reply from Ruby Sweeps
I been playing here about two weeks. Started good decent bonus on the spins for about 3 days. Then it went to .50 then .25 for a few days and now just .10 spin for bonus. There slots are all .25 a spin.

Reply from Ruby Sweeps
This game doesn't allow you to win anything for real. You will spend more of your money than you receive. How in any game do you win .10 off of a win that supposed to be giving you a chance to win. Awful

Reply from Ruby Sweeps
Games just fizzle out. Hits decrease as you increase bet. So, winning is predetermined.

Reply from Ruby Sweeps
I use to love playing on this platform but now the games don’t allow you to win anything anymore! Most of these game just spin hardly ever hit any pay boards and when you do get to a bonus round they don’t pay out right! I remember when you used to be able to get on this platform and enjoy playing and win now is just sad. It takes your money. I wouldn’t advise anyone to play.

Reply from Ruby Sweeps
I'm extremely dissatisfied with Ruby Sweeps Casino, which is disappointing because, at one point, I actually liked them. Unfortunately, my experience has taken a drastic turn for the worse.
As a player who referred others, I was supposed to receive rewards, but they never materialized. It's frustrating and feels like a slap in the face. I followed their referral program rules and brought in new players, but they didn't hold up their end of the deal.
Their communication is also unprofessional. They send out emails congratulating players on redeeming rewards, only to follow up with a "gotcha" email. It's insulting and shows a lack of respect for their players. I've received these emails multiple times, and it's infuriating.
Furthermore, their customer support is virtually non-existent. I've reached out to them multiple times with questions and concerns, but they rarely respond. When they do, it's often with a generic response that doesn't address my issue.
I strongly advise against playing at Ruby Sweeps Casino. Their unreliable nature, poor customer support, and unprofessional communication make them a casino to avoid. Save your time and money, and look elsewhere for a trustworthy online casino.

Reply from Ruby Sweeps
Staff is nice, but the games are terrible. No bonus buys, they all play almost the exact same.

Reply from Ruby Sweeps
So I totally would not recommend this website to no one.
So yesterday I wanted to deposit and stuff on Ruby sweeps, and so I asked them about the redemption part in case I won that if for some reason wouldn't verify me. But my account was verified, so today, this is the response I get back from them.
It's not like they're the best online could see no. Anyways, they don't barely have nothing on their website. And they're rude.
After investigating your account we have concluded that your account activity has not met our Terms and Conditions, and we have now permanently banned your account. 😣
Please note that while we regret this action, we state within our Terms and Conditions the following:
5.2 Sponsor/Promoter may at any time decline to open an account and/or to close an existing account without any explanation whatsoever.
5.3 Sponsor/Promoter may at any time decide to suspend and/or cancel the participation of an Account Holder and/or any users acting from that user’s IP address in promotional activities, competitions or other services, including all services, whenever Sponsor/Promoter has honest concerns that an account is used for any of the following;
5.3.1 illegal, fraudulent or other
5.3.2 dishonest practices; compulsive, pathological or addictive gaming; and/or
5.3.3 collusion which is defined as including but not being limited to use of an account by more than one person and/or a single account being funded by multiple payment provider accounts.
5.4 Emeralds are only valid for one hundred and twenty (120) days from the date a Participant last logged on to their Customer Account and will then automatically expire.
5.5 Emeralds may also be forfeited if a Participant’s Customer Account is deactivated for any reason, or at the Sponsor/Promoter’s discretion.
Any account created in the future will also be disabled.
Thank you and have an amazing day,
Alex from Ruby Sweeps Support 💎️

Reply from Ruby Sweeps
I love this site. There aren't a lot of games to choose from... but the ones they have are different from the other casino sites and very fun to play. I have redeemed twice and it's not an instant payment, but they do process them quickly. My favorite game is the Duck Pool. The daily wheel spin is the absolute best of all daily rewards. It doesn't always land on the smallest possible amount either. I have gotten up to $15 on the wheel more than once and $5 a few times, $2, $3, and $1 are the most common. That's incredibly generous compared to other sites.

Reply from Ruby Sweeps
I love Ruby Sweeps. My favorite game is Pot of Gold..

Reply from Ruby Sweeps
Ruby Sweeps is awesome! Everything is super easy to play and customer support is so very friendly! I recommend everyone play ruby sweeps!

Reply from Ruby Sweeps
Got 15$ on the wheel. Then won a bunch. Unique games fun to play.

Reply from Ruby Sweeps
I just want everyone who uses cash app and chime to deposit or receive funds to be aware it is against their rules to use account for funding. They will close your account, sometimes without warning and will NOT refund you. Take your funds out immediately

Reply from Ruby Sweeps
I love this site very good site I got to say and the games or very fun

Reply from Ruby Sweeps
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.