Charles Foltz

Hi there,

Thank you so much for your kind words!

We’re thrilled to hear you’re enjoying the games and the site. Your feedback means a lot to us, and we look forward to keeping the fun going for you!

Best regards,

The ACE.com Team

Hi Charles,

Thank you for your feedback and sorry to hear that luck was not with you this time around.

We have a variety of games with different RTPs and if you are looking for the games with the highest - we would recommend checking out the section "Highest RTP".

If you would decide to give us another chance, we hope your luck will turn and that you will have an enjoyable experience on Coinz!

Hello there,

Thank you for sharing your experience — we’re sorry to hear that your account was closed so quickly and that you were unable to play at all.

Account closures can occur for a few reasons, including verification issues, duplicate accounts, or links to other accounts with prior restrictions. We understand how frustrating it is to experience this without a clear explanation.

We’d like the opportunity to review your case and provide clarity. Please email complaints@megafrenzy.com with your registered account details so our team can investigate and follow up with a proper resolution.

Best regards,
Mega Frenzy Support

Thank you so much for the kind words! 🎉 We're thrilled to hear you're enjoying the games and have no complaints, that truly means a lot to us.

We’re committed to keeping Moozi fun, fair, and exciting, and we look forward to continuing to bring you great experiences.

Happy gaming! 💖
– The Moozi Team

Hi there,

Thanks for your feedback. GummyPlay operates under strict sweepstakes regulations, and all games on our platform follow fair play standards set by their original providers.

Most titles have a published Return to Player (RTP) rate between 95% and 97%, which reflects long-term averages across thousands of rounds, not individual sessions.

While short-term outcomes can vary, we’re committed to providing a fair and transparent experience for everyone.

—The GummyPlay Team

Hey, we hear you — that definitely sounds disappointing, and it’s not the experience we want you to have. Please shoot us an email at support@realprize.com so we can take a closer look and help out! 🎯

Hello Charles,

Thanks for your honest feedback — we understand how frustrating it can be when the wins don’t seem to come around. Outcomes are completely random, but we totally get that it doesn’t always feel that way. We hope you’ll give it another go — sometimes the tides do turn. And of course, we’re here if you have any concerns or questions about your play.

Thank you for your feedback. We understand that game performance and return-to-player (RTP) perception can significantly impact your experience. All games on The Money Factory are provided by third-party developers and operate using certified Random Number Generator (RNG) technology, ensuring fair and random outcomes.

RTP can vary depending on the game and is determined by the game provider—not The Money Factory directly. We encourage players to explore different titles, as payout frequency and volatility can vary from one game to another. If you have any questions or need help navigating the games, feel free to reach out to us at support@themoneyfactory.com.

Best regards,
The Money Factory Team

We appreciate your feedback and understand how frustrating it can be when a game isn’t paying out as expected. Our games operate on certified Random Number Generators (RNG) to ensure fairness, and outcomes are completely random. While winning is never guaranteed, we strive to provide an enjoyable gaming experience for all players.

If you have concerns about a specific game, our support team would be happy to review your gameplay and ensure everything is functioning correctly. Please feel free to reach out, and we’ll gladly assist you!

Hey Charles!
Please reach out to our Customer Support team! We can share our industry standards with you and give you more of an insight into our gameplay! 😊

Hi Charles,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. 

It’s very important to us that you receive exactly what you’ve purchased, and we’d like the opportunity to check the reason for this.

To address this, we’ve sent you a separate email with further details. Please have a look, and feel free to get in touch if you have any additional questions or need further assistance. 

Should you have any other questions or concerns, please don’t hesitate to contact our Customer Support Team via support@jackpota.com or via our Live Chat Support.