Marissa

I'm extremely dissatisfied with Ruby Sweeps Casino, which is disappointing because, at one point, I actually liked them. Unfortunately, my experience has taken a drastic turn for the worse.
As a player who referred others, I was supposed to receive rewards, but they never materialized. It's frustrating and feels like a slap in the face. I followed their referral program rules and brought in new players, but they didn't hold up their end of the deal.
Their communication is also unprofessional. They send out emails congratulating players on redeeming rewards, only to follow up with a "gotcha" email. It's insulting and shows a lack of respect for their players. I've received these emails multiple times, and it's infuriating.
Furthermore, their customer support is virtually non-existent. I've reached out to them multiple times with questions and concerns, but they rarely respond. When they do, it's often with a generic response that doesn't address my issue.
I strongly advise against playing at Ruby Sweeps Casino. Their unreliable nature, poor customer support, and unprofessional communication make them a casino to avoid. Save your time and money, and look elsewhere for a trustworthy online casino.