RAJA UK Reviews 6,253

Outstanding service from Tee at Rajapack Ltd. Tee went above and beyond in exploring options to provide a solution within 24 hours. The support was quick, highly efficient, and delivered with excellent customer care.

These couriers are a joke! Dangerous drivers! One of your couriers nearly caused me to crash this morning by obstructing me from moving into another lane ignored my indicator, when I blasted my horn the idiot decided to slam on, bare im mind this was 3.30am! No other cars in other lanes, nor in front of him! This is being now reported to the police! These clowns need shutting down and taking off the road! I even stopped further up, had he of been big enough to stop- the driver would of been taking a ride in ambulance! Absolute idiot. ( im wording politely!)

Service from Raja has declined dramatically over the past year. Two months ago, we signed a stock holding agreement and waited patiently for our stock to arrive after multiple excuses. In the end, they sent us the completely wrong product.

When we reported the issue, they created a false story and gave us only one option, to pay significantly more for the exact product we had already signed for. They even admitted it was their fault, but did nothing to correct it.

This shows a complete lack of care about losing a long-standing customer. It is both shameful and deeply disappointing after so many years of working together. This incident has caused us serious problems and unnecessary stress, and as a result, we have decided to move to a more reliable supplier.

I had a bit of a mix up with my order, but the customer service team were great and sorted it out quickly and efficiently. Product arrived the next day and was just what I needed

I wanted some smart boxes and these definitely fit the bill, just what I wanted and with a fast turnaround time

All good! I bought a bunch of padded envelopes and all went well! They arrived the next day and are good quality. Will definitely use again - thanks!

Quick and easy ordering process and delivered the next day. We found RAJA as our usual supplier was out of stock and we needed the items asap. We now use them all the time.
We send our product all over the world and the boxes are strong and sturdy and perfect for going through the postal systems

Excellent post-sales customer service A couple of items were damaged in transit, my email was answered almost immediately & products replaced with no fuss

I was promised a call back within 30min and did not receive a call for 2 days. Then called back and nothing had been noted down by that customer service representative. Very disappointing.

My order hadn't arrived after 5 days despite me paying for next day delivery. They made a mess of my order and not for the first time, now left unable to send my deliveries to very frustrated customers. This isn't the first time RAJA Packaging has made a mess of my order. Such a poor business to deal with. If you need anything quickly for you business, DO NOT USE RAJA Packaging

wonderful
shipping fees expensive.

I recently ordered and managed to order the wrong thing, but happily Sonia Zubair made the process of returning the item as easy as it possibly could have been.

This is the first time I dealt with this company. Tihana went over and beyond to help with what I wanted to order. She was very professional and make the whole process super easy. I ordered yesterday at 4pm and delivery was made at 7am this morning! I will defiantly be back. Every time I called the company, each customer service agent was so polite and helpful. How did I not know about them before! 5 stars all the way! ☺️

Unfortunately we have issues with the 3rd party carriers Rajapack use and Suki has always provided a 1st class service to resolve these issues.

Thank you Suki.

Wanted wrap for 120x80 cm canvas prints. Aaron ws brilliant at finding the right product

Quick response to enquires and Beckie was very helpful talking to suppliers and advising on the best match for our requirements.

Another excellent experience with Raja pack courtesy of Aaron who is; very knowledgeable, polite and patient with our order changes. Thank you Aaron, we will definitely be ordering more!

Very pleased with the service from Tihana/Tee.
This was the first time I've used this company and will be placing many orders in the future.

We had the best experience with this company - I love their bags and they could not have been more helpfu