These couriers are a joke! Dangerous drivers! One of your couriers nearly caused me to crash this morning by obstructing me from moving into another lane ignored my indicator, when I blasted my horn t... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
We've been using Raja for years, and it finally happened. We had a slight miscommunication regarding our order renewal, and it wasn't processed the next day. After giving Raja a call, Beckie, someho... See more
I have made quite a few orders and they have all been successful, in no small part due to the politeness, professionalism and sheer patience of the sales team (particularly Kiran and Syed) .. I often... See more
I am really pleased that I have finally found somewhere that would sell a small quantity of packing card to me for a one-off arts project. I was very impressed that Craig Marriot took the trouble to i... See more
Company details
Written by the company
RAJAPACK is now RAJA! We can offer you the widest choice in packaging supplies and equipment to protect, pack and ship all your goods. We stock packaging, shipping and storage products that coupled with our excellent services, means you are bound to find a solution to meet your business requirements. Checkout is now even easier with RAJA's secure online payment facility!
Contact info
DC10, Unit 1 Salford Road, MK43 0AR, Ridgmont, United Kingdom
- 0800 542 44 28
- sales@rajapack.co.uk
- www.rajapack.co.uk
Kat was very helpful and efficient and…
Kat was very helpful and efficient and nothing was any bother everything done quickly
September 19, 2024
Unprompted review
Advertisement
Great Experience
I bulk-bought from Raja and the experience was efficient, professional, and seamless. Suki Sangha assisted me throughout the process and was professional throughout.
September 12, 2024
Unprompted review
Verified
ordering is easy and items arrived…
ordering is easy and items arrived quick and in good condition. Also, it is quite helpful to receive updates on the progress of orders. Thank you for a very good service.
September 3, 2024
Verified
Generally very good
Generally very good. However the order didn't have my name or room number on the delivery label. I work for a large organisation and this is vital information.
September 4, 2024
Verified
Advertisement
Craig Marriott handled my request with…
Craig Marriott handled my request with excellence! Very professional and polite. All well thought through.
September 13, 2024
Unprompted review
Verified
Very impressive customer service
Very impressive customer service. You can tell a lot about a company when things go wrong, and how they deal with it. I received the wrong order, the company responded by quickly sorting it out, ringing me a few times to keep me updated and check everything was ok. I shall be using them again, I'm very happy with the products too.
September 13, 2024
Verified
Quick delivery but once again the…
Quick delivery but once again the packing boxes have been damaged during delivery transit . . .
August 28, 2024
Verified
Advertisement
Verified
Great service and delivery
September 4, 2024
Verified
Fast efficient service as always.
August 30, 2024
Verified
Verified
Original order incomplete
Original order incomplete, took over a week to rectify and rather than sending the one small missing item in a small jiffy bag by first class post, they sent a whole new item which was a palette delivery, delivered in the rain and ruined . Sorry wont be using RajPack again
August 28, 2024
Reply from RAJA UK
Hi
Thank you for taking the time to share your feedback on your recent experience with us. I have read the case and agree that the chosen resolution was not the best.
As all companies do, we have processes and procedures, but there are times when we should be innovative regarding the best thing to do. This was one of those cases; unfortunately, we failed to do so on this occasion.
However, sharing your comments has highlighted this and raised conversations across the company, enabling us to remind the team they have the capacity and scope to make adjustments where necessary and possible. I trust there will not be another occurrence of this.
Thank you for your continued patience and feedback while we worked towards resolving this matter for you.
Kind regards,
Chantel. S
Customer Services Team Leader
Advertisement
Verified
Verified
Outstanding customer service
Outstanding customer service, small issue, dealt with straight away
August 21, 2024
Verified
Had problems with delivery
Had problems with delivery, item damaged and missing. Customer Service listened and sorted the problem very well.
August 27, 2024
Verified
Advertisement
Excellent as always
Excellent as always.
I have used Raja Pack (Craig Marriott) a number of times over the past two years. The turn around and accuracy of the artwork is always on point, Craig's communication and dealing with any changes required is swift and highly professional. 100% the go to company for personalised tape.
September 4, 2024
Unprompted review
Verified
Ordered some cartons/some damaged
Ordered some cartons, they arrived and some were damaged (assuming in transit) I can contacted Raja on the same day and to this day I’ve received no reply.
August 27, 2024
Verified
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.