Osprey is the best backpack and outdoors gear company, hands down: Their backpacks are super comfortable and well thought through. I have used their 85 litre pack for 20 years for serious mountaineeri... See more
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Placed an order. A few days later it becomes apparent it is lost in transit--the FedEx tracking lists the package as "delayed" now for over a week. At first Osprey customer service responds by sendin... See more
Have had a rucksack for well over 10 years. A clip broke recently (although it still worked fine) and the company arranged an immediate free replacement clip in no time at all. Thank you for the excel... See more
Annoying squeak when using, returned to shop for exchange which they kindly did, same thing happens so unusable. Will return for a refund. Osprey customer service quite unhelpful, they need to recall... See more
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Osprey Packs : travel packs, backpacks, adventure gear, pack techs, climbing packs, hiking packs
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3.3
Average
66 reviews
DONT FALL FOR THE LIFETIME WARRANTY HYPE
We've had 2 of the talon bags for 2 years now and recommended them to several friends, we were confident in the product because of the warranty offered. lately one of our bags has started to fall apart, the mesh on the back has ripped and the inner board bent with the clue coming unstuck. Several other splits on the straps are also showing. The logo on the bag has rubber off. As we have 2 of these bags both used to the same standard we felt that this one may have a fault so we contacted osprey. We were advised to send it in for repair (at out own postage costs).
When the bag arrived back some of the repairs were done but the bag still looks like its fit for the bin, Opsrey say it is general wear and tear and not the fault of the materials they've used, they've also suggested that it's been exposed to a high temperature.
So if you're considering one of these bags discount the lifetime warranty as a piece of advertising hype as they wont honour it.
The bag has lasted 2 years which for the price is rubbish.
March 6, 2015
Unprompted review
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I have the talon pack
Had this since christmas, great gift! Really well designed, comfortable and flexible. I climb, hike and MTB and I can use it for all three. Good water resistance.
March 9, 2010
Unprompted review
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