Idefinewig Reviews 439

My experience ordering your hair pieces has been very good. The only thing that bothers me is/was when I got two wigs in the past, same styles that I’ve been ordering for years, but the color was jet... See more

4 stars the time everyone mentioned 2 to 3 days mine was more like over a week.. the hair is beautiful soft before and after washing..it has no smell. I’ve actually ordered another different style..ho... See more

This is my 2nd order. The 1st one was great. The one I made this evening was a little confusing. I was applying for Paypal pay later and I think I did but I ended up ordering the same wig 3xs!! I had... See more

I’ve never shopped at this company before so I am really hoping it is a for real company. I like short to pixie wigs and the selection is not big at all. Maneuvering through the website no problems al... See more

I liked the texture of the wig. However, the coloring was not as described, nor the layering. I will cut the wig to give me something similar to the picture. I'm still undecided about the coloring.... See more

Speed on delivery. Quality of hair. Color always as advertised. I have ordered the Sam wig at least 10’times if not more. I love the wig. Indonesian there was Another style with that color, maybe a b... See more

It took over two weeks for me to receive the wig. Highly unacceptable. It was very stressful going back and forth with customer service and the many excuses. I would have given zero but I love the wig... See more

The reply to my e-mail question about requesting a pre-cut for my lace front wig was not clear. The reply simply stated that you can make this request when you order the wig. I placed the order, but... See more

I bought wigs for my sister and she loves them! We tend to have larger heads so I got the large size, lace top (180% thickness) and she said it felt light and airy but was full coverage. she loved how... See more

It was very easy to find what I was looking for, I just typed in ombre wigs, and I was looking for something that had red in it or burgundy, and found it.

I writing to make awareness of this company and their false advertising of the wig l purchased from them . Their customer service support provided is 2 . They did respond back to your email and if the... See more

I mean all I had to do is choose the wigs that I wanted size and order , now when I get them then I can say how I like and the quality of the wigs

I don’t like the hate and switch. I think the pricing shown should include the Density & length increase upfront. It the model shows 12 that is the price shown from the beginning.

I have not been able to receive a confirmation email from this company regarding the 2 orders I placed, after several and countless phone calls. Now, If I do not receive anything from them soon regar... See more

Full disclosure: My first and second attempt to make my purchase was a disaster. I kept receiving this error code that would not go away. At that point I created a chat, sent an email, sent a follo... See more

Normally my wigs stands out this wig I didn't get any compliments. Need more color selections in this style wig, brown with honey blonde streaks, Light brown with streaks. I dislike that for the amoun... See more

The wig took 2 weeks and an inquiry from me before I received it. It looks Nothing like the wig I selected not even the same color. I have requested a refund upon returning the wig. I received good re... See more

I have never had a bad experience with the Idefinewig they make it very easy to shop online the discounts are great as well. I have no complaint. The quality of the hair has been outstanding so I will... See more

The ordering process was great and very detailed. The wigs look very realistic. I will be a true beginner for front lace glue less wigs I always wore synthetic wigs but never a human hair glue less wi... See more

I’m addicted. After 20 years of buying full lace wigs from vendors in China, I have finally found a reasonable vendor that has not let me down once. I had a little bit of an issue, nothing major. S... See more

Halloween Colors I have ordered from them before and have had great experiences. Unfortunately, my most recent purchase has been disastrous. I received a wig that was dark black at the top and oran... See more

I appreciate that the website was not hard to navigate, I appreciate the questions that were asked by customers as some of those questions I had my self and so my questions were answered. I have not r... See more

Beware of Idefine wig return policy. I receive a wig that had an orange color which I was very displeased. I contacted their customer by email which is the only they can be reached. I sent pictures of... See more

When I received my wig after three weeks. It was not the shade that was advertised, it was not shaped like the one advertised and I had asked for a small cap wig but I am sure I got a medium cap. I... See more

I am soooo impressed and love these wigs they are very natural and I get many compliments !!! I have placed my 4th order and will not buy anywhere else . Little pricey but quality is outstanding ..

Customer service is great, always responsive. The wigs are human hair and very nice. There are small wig sizes which is a plus for smaller heads. Overall a really nice, honest and responsible compan... See more

I ordered 3 human hair wigs from idefinewig.com on 4/20//2025 and received them 5/8/2025. I was so happy to have them before my vacation. The wigs were beautiful. The quality of the hair wa... See more

Hair was of awesome quality. Wish the highlights were more blonde/white looking. Overall am very pleased. Have already ordered several more of different styles.

The ability to customize the wig, cap size, hair fullness, etc. The styles were different, fashionable, eye catching and classy.

I am overall very satisfied with my wig; however, I experienced considerable disappointment regarding the shipping time, which took nearly four weeks for delivery. This duration caused me significant... See more

It was very easy to make the purchase. It was nice to see how people restyled the wig that they purchased. The colors were reasonable. The prices are reasonable. This is my first time ordering from th... See more

Today I didn't have a issue everything with smoothly. Ordering from your site was never a problem. But you customer service sucks. needs to retrain in the process of return orders. I never had a si... See more

My purchase was very easy to make, upon receiving my order the hair quality was beyond expectations, the hair was silky, easy to style and manage, shipping was fast. I am a very pleased customer and h... See more

Gave the process a 4 as it was easy to order however, I haven’t received the product yet or seen the delivery process or return process (if needed). Will reserve my final rating based on that.

I have 4 orders. I have received 3 orders I love the service and product quality of 3 orders. Requested a return label for my fourth order and I am awaiting a response from you. I placed a fifth O... See more

I liked the selection. This is my first purchase so I hope the color is accurate. I Lso hope the wig looks natural.

Customer Service. Product quality. Cost. Style. When people do realize that I am wig wearing they often follow up with did you get it custom made.

The price you sale is good, but I have purchased at least 4-5 wigs, but I was only offered 10% discount, too bad I can’t provide evidence and receive a larger discount. I love your wigs.

I'm a first time buyer, and first time taking that leap trying out a wig. Making the choice, I found to be difficult. There are so many beautiful wigs to choose from. I knew I wanted short. I wanted s... See more

I spoke to the employee of this company and was please and how did they assist me with trying to order my product I wanted. So this is why I am writing my experience.

It was easy to find something I think will work. I have worn wigs for over 60 years and not found one I like 100 percent. Still looking maybe I will find at your company. It would be nice if there... See more

The ordering process was smooth. I didn't apply coupon at checkout but they promptly honored the coupon after I contacted them.

Sizing is very important. I like that I am able to customize as my head is small. I would like to see however more wigs for older women, not just for the younger models. I am happy with my purch... See more

The fact that you have size small, I have control over the amount of hair, your return policy, & shipping time made me try you out. Fingers crossed.

Ease of ordering and entering the discount code. Just hoping the wig fits and is good quality.

I do not have a tracking number or receipt

Everything was excellent in helping me choose which one I like best

I was able to order the wig that I wanted with little or no problem. I was able to use a discount and there was no shipping. That was a plus!

Order was as described.