I bought a pendant necklace from here when it came the pendant was far too big and the chain was way too long the pendant also had scratches on it and was terrible quality, I emailed to get a return a... See more
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Ugliest jewelry I've seen in years. It's flat out tacky. So I tried to return it & couldnt. Just in case, I reached out to customer service explaining the quality wasn't good enough for an exchange. I... See more
Company replied
Atrocious I wish I'd seen these reviews before - they clearly delete reviews on the website that aren't positive - feel like I've been totally scammed, and am devasted - the earrings don't look anyt... See more
Company replied
Extremely long deliveries. 4/5 pieces I ordered were okay. One of the rings was sized wrong and didn’t fit me. Customer care (guy named Will) was pretty useless and said ‘it is what it is’ with no r... See more
Company replied
Company details
Information provided by various external sources
Midvs Co. Shop mens street inspired luxury urban and contemporary jewllery. Long 18kt PVD chains, Gold black and silver pendants, jesus pieces, buddha, uzi chain Sunglasses, Gold signet rings, rope chains and skull beaded brcelets. UK and worldwide shi...
Contact info
United Kingdom
- www.midasco.uk
Terrible service and product
I bought a pendant necklace from here when it came the pendant was far too big and the chain was way too long the pendant also had scratches on it and was terrible quality, I emailed to get a return as the website said I could buy never got a reply
January 16, 2025
Unprompted review
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Stole my money
Ordered 6 weeks ago.
Messaged them, and they gave me some Bs about a system being down (I doubt it, they use gmail).
Then never replied ever again after constantly reminding them.
Thieves.
Avoid.
June 2, 2024
Unprompted review
Reply from Midasco
Hi, we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. (others have said theyre now called Milou)?
If you can please check the details of the order along with our domain, you will see that this is a different domain. We'd appreciate if you can delete this once you confirm the information above as It causes serious damage to us as a small business.. Many thanks
Order was never delivered
I’ve ordered it in the first week of May - now more than a month later my order is nowhere to be found. The name of the company has changed in the process from Milou to Midas. I received the email to be able to rate it but nothing to review. I’ve requested a refund and hopefully they’ll process it.
June 8, 2023
Unprompted review
Reply from Midasco
Hi, we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark This is probably why theyre now called Milou)
If you can please check the details of the order along with our domain, you will see that this is a different domain. We'd appreciate if you can delete this once you confirm the information above. Many thanks
STAY AWAY!!
STAY AWAY!!! Worst experience shopping online ever. Rude customer service and takes forever for even get back to you to then write you mean, incomplete answers that are no help. They don't want to honor their exchange policy and act like I am in the wrong for even ordering! STAY AWAY!!!!
May 4, 2023
Unprompted review
Reply from Midasco
Hi Laura, we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
If you read through our reviews you will see this has happened a number of times.
If you can please check the details of the order you've purchased from and we'd appreciate if you can delete this once you confirm the information above.
Many thanks
Complete Fraud
March 16, 2023
Unprompted review
Reply from Midasco
Hi Carri, There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark.
It seems like many others, you have ordered from a different site and left feedback on our account which is very damaging to us. We'd appreciate If you could check up on your order history and compare the domain and you will be able to see that the order you placed wasn't through us. Once you've done this we'd highly appreciate the removal of this feedback.
Kind regards
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Did not receive necklace, no customer service
Did not even receive my parcel as Royal Mail delivered it to the wrong address and Midas will not sort it for me or offer any form of refund
January 13, 2023
Unprompted review
Reply from Midasco
we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
If you read through our reviews you will see this has happened a number of times.
If you can please check the details of the order you've purchased fromand we'd appreciate if you can delete this once you confirm the information above. Many thanks
So Ugly I Was Too Embarrassed To Wear It
Ugliest jewelry I've seen in years. It's flat out tacky. So I tried to return it & couldnt. Just in case, I reached out to customer service explaining the quality wasn't good enough for an exchange. I got an ambiguous email or two but nothing was going to change. So I left social media comments. Nothing hateful, but I said the quality sucks & they won't do refunds. Everything was deleted, at best an Instagram dm that wasn't followed up on. The customer service attempt made it worse. I won't even regift it
December 11, 2022
Unprompted review
Reply from Midasco
we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
If you read through our reviews you will see this has happened a number of times.
If you can please check the details of the order you've purchased fromand we'd appreciate if you can delete this once you confirm the information above. Many thanks
I received my box but awful quality
I received my box but it was awful quality, the earrings I bought snapped within seconds of unpacking them and the chain feels cheap and is marked. Messaged customer service and got one email then nothing else, completely ghosted. I read on their instagram account that people believe this is a scam and I am starting to think it is. Do not buy anything from this site. Avoid it!
November 26, 2022
Unprompted review
Reply from Midasco
we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
If you read through our reviews you will see this has happened a number of times.
If you can please check the details of the order you've purchased fromand we'd appreciate if you can delete this once you confirm the information above. Many thanks
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Poor
Poor. No communication, emails remain unanswered for 2 months and no items have ever been delivered. They stole my money without fulfilling an order. NEVER USE THIS COMPANY!
September 10, 2022
Unprompted review
Reply from Midasco
we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
If you can please check the details of the order along with our domain, you will see that this is a different domain. We'd appreciate if you can delete this once you confirm the information above. Many thanks
Wish I’d read some of these reviews…
Wish I’d read some of these reviews before ordering. My necklace from there just arrived and it looks as if it’s not real gold plated. I have lots of other gold plated necklaces and this one looks a different shade entirely so I can’t wear them all together. Looks like bronze colour. Very dissatisfied.
September 5, 2022
Unprompted review
Reply from Midasco
Hi Rosie, There was a website called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
It seems as though like many others you've ordered perhaps through them or someone else and left feedback on the incorrect trust pilot.
If you can please check the domain that you purchased from and compare it to ours to see, after you've confirmd this isn't the trust pilot as the purchase was never made through us we'd appreciate If you could delete this from our profile.
Many thanks
Have been waiting a month with no sign…
Have been waiting a month with no sign of delivery. I emailed asking for an update as the tracking hasn't been updated since 23rd July. Some guy called Will replied asking if I was following the tracking on their site. That's it. I am not too sure where he thought I was tracking it but I would say this was simply stalling as he had nothing productive to offer. Customer service is dreadful and who knows if the jewellery will ever arrive. By the other reviews here I have very low hopes of a quality product if it does ever arrive.
August 19, 2022
Unprompted review
Reply from Midasco
HI, It seems like many others you've left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
We've never had anybody here called Will..
We believe you've purchased from a different domain to ours and left feedback on the incorrect trust pilot.
If you can please check the details of the order you've purchased and the domain and we'd appreciate if you can delete this once you confirm the information above.
Many thanks
Not worth it
They drop ship from China, and no where on their website mentions it. The quality of the jewelry I bought is pretty much what it cost, around ~18 USD. They have the "70% Sale" year round, so you think you're getting a great deal. You're not.
July 8, 2022
Unprompted review
Reply from Midasco
HI, It seems like many others ou've left feedback on the incorrect trust pilot. We don't dropship, we've never had a 70% sale either.
We believe you've purchased from a different domain to ours and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
If you can please check the details of the order you've purchased and the domain and we'd appreciate if you can delete this once you confirm the information above.
Many thanks
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Atrocious
Atrocious
I wish I'd seen these reviews before - they clearly delete reviews on the website that aren't positive - feel like I've been totally scammed, and am devasted - the earrings don't look anything like how they've been described and are cheap and nasty. I am telling everyone that I know to avoid this company - total scam.
May 18, 2022
Unprompted review
Reply from Midasco
we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark.
If you can please check the details of the order along with our domain, you will see that this is a different domain. We'd appreciate if you can delete this once you confirm the information above. Many thanks
The fact you can’t write reviews on their website says it all.
Don’t buy from here if you don’t have money to waste. Returns are to be sent within 7 days of receiving an item and you cannot return without sending them a request via email.
I replied to them (Will) regarding a returns email, that they had made a mistake, on 25th and 28th (they were speedy to respond to emails in past orders so 3 days was a decent time).
I sent a separate email on 1st March as thought previous ones could be in their junk emails.
I got a reply the same day with ‘I don’t know what you mean’.
I replied back showing them screenshots and explaining what was wrong and my email is still being ignored for their wrong doing.
This is now 11 days later.
The fact you can’t write reviews on their website says it all.
March 8, 2022
Unprompted review
Reply from Midasco
Hi Maddy, we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
We've also never had anybody called Will working here.
If you can please check the details of the order you've purchased fromand we'd appreciate if you can delete this once you confirm the information above. Many thanks
Terrible customer service
Extremely long deliveries. 4/5 pieces I ordered were okay. One of the rings was sized wrong and didn’t fit me. Customer care (guy named Will) was pretty useless and said ‘it is what it is’ with no resolution.
I wouldn’t buy from this place again
December 7, 2021
Unprompted review
Reply from Midasco
we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
We've also never had anyone called Will here.
If you read through our reviews you will see this has happened a number of times.
If you can please check the details of the order you've purchased fromand we'd appreciate if you can delete this once you confirm the information above. Many thanks
Awful. Please don't shop here.
Can't help but think the other reviews have been from friends of those who started this company but I am £180 down, awaiting a refund that is looking highly unlikely it'll come and they aren't responding to any contact from myself or clearpay. Really wishing I hadn't bought anything from here, PLEASE do not use this website.
November 15, 2021
Unprompted review
Reply from Midasco
we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
If you read through our reviews you will see this has happened a number of times.
If you can please check the details of the order you've purchased fromand we'd appreciate if you can delete this once you confirm the information above. Many thanks
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bought a chain
bought a chain, details on the pendant are crazy, high quality and feels heavy!
August 7, 2020
Unprompted review
High quality chain
High quality chain, the details are even better in real life! Nicely packaged too 👌
January 4, 2020
Unprompted review
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