United Kingdom
Review of maharishi
Thought I'd add a positive review! Received my order promptly and without issue. Would give 5 stars if the returns were free as I had to return my order - the shoes I ordered were too small, no fault of the store. But so far it's been a pretty seamless transaction! Thank you.
Review of Midasco
Can't help but think the other reviews have been from friends of those who started this company but I am £180 down, awaiting a refund that is looking highly unlikely it'll come and they aren't responding to any contact from myself or clearpay. Really wishing I hadn't bought anything from here, PLEASE do not use this website.
Reply from Midasco
we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
If you read through our reviews you will see this has happened a number of times.
If you can please check the details of the order you've purchased fromand we'd appreciate if you can delete this once you confirm the information above. Many thanks
Review of Midasco
Ordered from here 2 weeks ago and haven't heard anything since the email confirmation. I've emailed requested an update and following no response I've requested the order be cancelled and refunded. Still haven't heard back from them and this was a £175 order. Definitely do not recommend.
Reply from Midasco
we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
If you read through our reviews you will see this has happened a number of times.
If you can please check the details of the order you've purchased fromand we'd appreciate if you can delete this once you confirm the information above. Many thanks
Review of MADE.COM
I absolutely love MADE, love love love. Still great delivery times during a pandemic where we’re all doing home improvements! Great quality products and if I ever win the lottery I’ll be kitting out the mansion on MADE.com
Reply from MADE.COM
Hi Jem
Thank you for your 5 star rating, we appreciate it.
We're glad that you liked your Zola throw and that it arrived in good time for you. I'm keeping my fingers crossed that you win the lottery too !! thank you for your kind words we are trying to stay as norma as possible in these difficult times.
Regards
Paula
Review of YOUR SMILE DIRECT
UPDATE: They have now responded with this:
"You have advised us that you were happy with your treatment and your teeth at the end of treatemtn but unfortunately, you stopped wearing your retainer after the aligners were compleated.
We do appreciate that your teeth may have relapsed but this is due to non-compliance on your part and failing to continue wearing your retainer, the wearing of the retainer is essential to maintain your alignment."
1) This is FALSE. I wore my aligners religiously, 24/7 and a lot longer than recommended before switching to overnight only. I had to STOP because my teeth moved so much throughout the day that it became painful and my teeth became LOOSE. THIS WAS DUE TO BEING UNSUITABLE FOR TREATMENT. Yet they told me I was the perfect candidate anyway.
I've now spent £1200 on a treatment I wasn't suitable for to begin with and they have been no help at all.
I completed my treatment by the book, and was satisfied with the result. Only for the real problems to arise later on and end up back to square one. PLEASE go to a real dentist or orthodontist. This is the more affordable option but the chances are you'll end up completely wasting your money. Your Smile Direct only want your money, go and follow professional advice.
Reply from YOUR SMILE DIRECT
Hi Jen,
You have advised us that you were happy with your treatment and your teeth at the end of treatemtn but unfortunately, you stopped wearing your retainer after the aligners were compleated.
We do appreciate that your teeth may have relapsed but this is due to non-compliance on your part and failing to continue wearing your retainer, the wearing of the retainer is essential to maintain your alignment.
If you wish to discuss further please contact Info@yoursmiledirect.com
