The fact you can’t write reviews on their website says it all.
Don’t buy from here if you don’t have money to waste. Returns are to be sent within 7 days of receiving an item and you cannot return without sending them a request via email.
I replied to them (Will) regarding a returns email, that they had made a mistake, on 25th and 28th (they were speedy to respond to emails in past orders so 3 days was a decent time).
I sent a separate email on 1st March as thought previous ones could be in their junk emails.
I got a reply the same day with ‘I don’t know what you mean’.
I replied back showing them screenshots and explaining what was wrong and my email is still being ignored for their wrong doing.
This is now 11 days later.
The fact you can’t write reviews on their website says it all.
Reply from Midasco
Hi Maddy, we believe you've purchased from a different domain to ours. and left feedback on the incorrect trust pilot.
There was a website and brand called 'the midas co' which we've had shut down as they were infringing on our trademark. Someone in another comment has said that company is now called Milou?
We've also never had anybody called Will working here.
If you can please check the details of the order you've purchased fromand we'd appreciate if you can delete this once you confirm the information above. Many thanks