Medichecks Reviews 978

I purchased a fingerprick cholesterol test as a couple of months ago I had an NHS health screen which showed a very high cholesterol level and I wanted to see if the changes I have made to diet and li... See more

Didn’t work for me as I had trouble extracting enough blood. However, a refund (minus £6 for the kit) was appreciated and customer support was good.

Test results came back very fast but lack of real help with getting my head round whether I needed medical intervention or not. Was it ‘free’ testosterone levels or not? Caused some anxiety through n... See more

Have been using them for a few years, for the latest test I bought my usual reliant walk in clinic had disappeared from the options, had to book via Tuli health, an operator that uses pharmacy rooms... See more

I was very impressed when I received confirmation that Medicheck had got my blood sample, within a couple of days of my sending it. Upon receipt of their email, I responded by outlining a brief hist... See more

Had to cancel an order as Doctor had changed their mind and agreed to give me the blood test I wanted. I emailed the company and got an almost immediate response, saying they were happy to cancel an... See more

I recently had an issue with my blood test results, and the company handled it brilliantly from start to finish. Richard in particular went above and beyond – he kept me fully updated throughout the p... See more

Ordered an advanced thyroid test as nhs only test basic thyroid and after 8 months of abnormal bloods, feeling rubbish. Test on Monday morning, results on Thursday. A full comprehensive thyroid evalu... See more

Ive been a customer of Medichecks for years, their products and services are great. Initially went to them for general health monitoring bloodwork as my GP surgery refused and continues to refuse to... See more

From start to finish, comms. were frequent, queries answered and the process was remarkably fast moving. Paid for tests18/08, kit arrived 20/8 saw excellent Independent Nurse Bristol to get the blo... See more

The information I got from the test was what I needed to know and grateful for it. But the home nurse visit didn’t go well, lady ruptured my vein, couldn’t extended or contract my arm without pain... See more

Once the gold standard, now just another company chasing efficiencies, it appears. Customer service feels like Gaslight Central. In my case, I felt like I was deliberately misunderstood. Two stars... See more

I’ve used medichecks quite a lot over the past few years. I’ve had my first self-made mistake today, forgetting to add the laboratory slip and Olivia responded and sorted this immediately. It’s no str... See more

Sent off for a CDT blood test, I’m struggling to contact anyone, online bot does not work either no one has contacted yet despite we messages left If someone from medichecks checks these reviews c... See more

I ordered a test kit but unfortunately linked my old address. I didn’t notice until a few days later. I emailed Medichecks, not holding much hope, to see if anything could be done. I had an immediat... See more

I purchased a testosterone tester kit back in December, however due to a serious injury, I could not complete the test within the specified timeframe. I reached out to customer care who responded with... See more

Detailed blood results given online with a doctor's overview to help explain the results. Reference tables also provided and explained. I wouldn't recommend the finger prick tests as they're nigh on i... See more

I continue to use this service to assist me in managing my preventative health care. They have always delivered good service and results. The use of my local clinic for taking the blood helps with my... See more

With the NHS being in the state it is it was amazing to find Medichecks and know I can have a blood test at a reasonable price with quick extensive results and a doctors input! This brings me peace... See more

I have used them before a fair few times and Service has always been generally good. I recently ordered a repeat male hormone blood test to confirm some results I had previously and they seem to have... See more

Received a prompt response to all my enquiries. Their customer service proved to be very helpful. The result of my test surprised everybody. Especially, given my attitude towards health and wellbe... See more

My second advanced well woman test with this company. Received the test very quickly then booked a centre that was convenient for me to have the blood draw. Booked an early appointment and posted th... See more

I just had a couple questions about my upcoming test, so I sent off an email Sunday afternoon. I had a response by Sunday evening ... which was from a real person, who addressed each of my questions.... See more

i got a result of above average, all they said was that if im on TRT i should lower the dose haha. i can assure you im not on TRT and having higher than average testosterone is not a bad thing in this... See more

Placed an order with the wrong shipping. Placed a second order with the correct shipping. Sent an email requesting a refund for the prior at 11:30 on a Sunday (outside of their working hours) and rec... See more

I was impressed with the first test that was taken but then as a business they decided to start sending tests 2nd class when your spending £200 for a blood test you expect to receive it asap. When you... See more

Quick response to my enquiry Was unable to obtain sufficient blood for finger prick test . Contacted customer care and Aaron arranged to send me out another kit and gave advice if I am unable to st... See more

I wanted to check if I'd had chicken pox and saw Medichecks advertising a 2 day turnaround for the test, and also a discount promotion. Their process is quite drawn out, however, so the 2 day turnarou... See more

I recently contacted Medichecks to discuss and change some details on my account and got through to Hannah. Couldn’t fault the service I received at all! Fast, efficient and willing to help in any cir... See more

Hannah picked up on several mistakes I’d made when I booked my tests and she saved me both money and hassle. I’m very grateful for her attention to detail and lovely manner when communicating with me.... See more

I ordered a test kit, but unfortunately I couldn’t get enough blood into the vile. I telephoned to explain and they immediately arranged to send me a duplicate test. I also received an email to confir... See more

I was really grateful for the customer support that I received with Medichecks. They understood my difficulty with getting enough of a sample size of blood and supported me to try a second time, and w... See more

No sample kit recieved. No tracking number so no idea where it got to, if it was sent at all. CS have said they'll provide me a refund, although charging for me £6 for the kit because it was suppos... See more

I also wanted to take a moment to thank you for the professionalism and kindness you’ve shown in handling my situation. Your quick response, clear explanation, and willingness to issue a refund hav... See more

I ordered a Fitness Test blood check on the 8th August, as part of a health and fitness programme I am with. On the 14th August, I received the blood test but it had someone elses name and DOB on... See more

I have been doing online blood tests now for over 10 years using different companies. Medichecks being one of them. I find the website easy to navigate, ordering is simple. I usually... See more

Finger sample a nightmare, don't do this if you are prone to fainting during blood tests. Had to pay nurse to come to the house. Test results returned quickly, no problems there. However, giving 3 sta... See more

Great service helped massively since lockdown don’t actually know what i’d have done without this service as my GP surgery is basically closed. Quick delivery, accurate results (checked with my own pr... See more

Absolute crap customer service. The test itself is right but they got my address wrong and did not confirm where the doctor would be sent so they turned up at the wrong place and I was charged regardl... See more

Absolutely first class service! Just can't fault. Bought test at reasonable cost; went to local hospital to have the blood taken; postage already paid; posted at the hospital; email next day to say it... See more

Tests are sent out within a day and results back usually within 48hrs. I used this for thryroid tests that the nhs wouldn't cover and thought it was quite good value for money I opted to do the finge... See more

I have used Medichecks before and generally the results arrive on time or within a day. I have now been waiting 12 days for a result due in 7 days and have chased this up 3 times to be told they’r... See more

I’ve had a great experience with the customer service team. The support has been outstanding and felt truly personalised. The team went above and beyond to resolve an issue I had, even contacting the... See more

Medichecks have become very slow. My current timeline versus timeline from two years ago. * February 2023, ordered Beta on 06/02/2025, received and posted sample on 07/02/2025, received by Medi... See more

Good Tests but it is very difficult to book the blood test with any of their partner clinics. Such as Ultrasound Direct or Superdrug. You cannot do it online and they do not answer the phone.

Fantastic and quick service from Millie in customer services when I needed to assign one of the tests I ordered to another family member. Got my own results quickly with a great report from Dr Hayter... See more

I've used Medichecks 3 times now - every couple of years. I always buy the most expensive option - I'm not wealthy by any means - I regard it like servicing and MOT on my car. The comprehensive res... See more

Been using Medicheck for a number of years, brilliant, helpful, understanding, fast responses very very pleased and highly recommended. We love them !

I used this service for my blood work and found the customer service prompt, friendly and informative. Richard responded both by phone and email without hesitation, with a genuine helpfulness. I was g... See more