Outstanding Customer Support
I’ve had a great experience with the customer service team. The support has been outstanding and felt truly personalised. The team went above and beyond to resolve an issue I had, even contacting the lab directly to arrange for a panel to be run on a previously taken sample. This saved me from having to book another venous draw and avoid additional charges, which I really appreciated. It’s clear they genuinely care about their customers and are committed to finding the best solutions. Thank you again for all the effort and care!