Very disappointing service this time round
I ordered a Fitness Test blood check on the 8th August, as part of a health and fitness programme I am with. On the 14th August, I received the blood test but it had someone elses name and DOB on them, which from a GDPR point of view is pretty poor. I contact them via email, and on the 19th August received a message back saying another test had been sent. So today, the 28th, I still have not received the test. I rang them, and was told that they could not see a test that had been posted on the 19th, but one was sent out on the 27th. They said the delay was due to the Bank Holiday. I reported the problem 2 weeks before the Bank Holiday so that simply wasn't true.
So 3 weeks after ordering my test, I still have not received it. I have used Medichecks before and received very good service, but unfortunately not this time.
Edit - I have now received my test. It took 3 weeks, but finally I have it