Garage Door Parts UK Reviews 1,173

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's exceptional service, noting the speed and efficiency with which their inquiries are handled. Consumers appreciate the knowledgeable and friendly support staff, who are quick to respond to questions and provide helpful advice. People highlight the ease of ordering, the prompt delivery service, and the high quality of the products. Consumers also value the clear and concise instructions provided, which make installation and setup straightforward. Reviewers mention that the company goes above and beyond to assist with any issues, even those not directly related to their products. Customers express satisfaction with the competitive prices and the overall value they receive.

Based on these reviews

Rated 5 out of 5 stars

I have had issues with my roller door for a couple of year with no companies willing to repair only replace the whole thing. Thanks to the very patient Liz and countless emails I have managed to repla... See more

Rated 5 out of 5 stars

Very knowledgable and friendly. I received very good advice regarding replacement garage door springs. I was also able to arrange to collect as I wanted to have the springs urgently. I took my origin... See more

Rated 5 out of 5 stars

My roller shutter garage door would not open or close . I called Garage Door Parts for advice and they identified that the problem was a faulty motor. I ordered their advised replacement from them on... See more

Rated 5 out of 5 stars

So helpful. I am not good at technical things but I had very good support via email so managed to replace 2 lost remote controllers for the garage door.

Rated 5 out of 5 stars

My old transmitter stopped fully working as it would only open but not shut my garage roller door. New batteries did not help. GDP sent me a replacement transmitter. The instructions were trickier th... See more

Rated 5 out of 5 stars

Bought 2 new garage door fob. Delivered within 2 days. Instructions were slightly different and not sure which page setting was required. Called for advice and sorted with a few minutes. Great service... See more

Rated 5 out of 5 stars

I ordered a new bottom seal for my Hormann garage door and was very pleased with the way the order was dealt with. It came well within the forecast times and was packaged up really well and at a great... See more

Rated 5 out of 5 stars

I needed a new door lock and handle for my 30year old Henderson garage door.So I Googled garage door spares and found Garage Door Parts UK.They have a excellent web site and I found exactly what I wa... See more

Rated 5 out of 5 stars

I was very impressed with the service I received from GDP. Their site was easy to negotiate and identify the right product. It arrived within two days of the order and was exactly what I needed to r... See more

Rated 4 out of 5 stars
Verified

Purchased a key fob for Garage Door. As it was an older model, our key had been superseded. However, found replacement on website and easy to order plus instructions sent via email. Only minor ne... See more

Company replied

Rated 5 out of 5 stars

I went to lock my garage this morning after I'd been in it and discovered I had a problem with the lock barrel on my Gliderol door. I am reasonably DIY handy so I took the lock off and looked... See more

Rated 5 out of 5 stars

Great service . Ordered key remote on Wednesday delivered on Friday, had a problem ( senior moment ) with instructions . One phone call and e mail sorted it out . Brilliant service well dine GDP. Mik... See more

Rated 5 out of 5 stars

Richard was extremely efficient and helpful in his advice regarding a broken garage lock. His knowledge was invaluable in helping me repair the problem, when other companies had said it could not be... See more

Rated 5 out of 5 stars

I was having problems setting up a new transmitter for my roller shutter door. The instructions were clear and concise, however I had not read the details correctly, but a lot of patient emails from... See more

Rated 5 out of 5 stars

Gave a lot of advice and support pre-purchase and allowed return of unused parts after fitting new garage door lifting gear. Happy with product - it works well and garage open's and closes very smooth... See more

Rated 5 out of 5 stars

First class service. Ordered 5 replacement 77mm Lath Roller Door Locking Strap 2 segment Thursday evening. Parts arrived Saturday morning, fitted and garage back working in no time. Thanks for s... See more

Rated 5 out of 5 stars

Bought a Neco garage door unit. Fast delivery. Fitted unit but had a little issue with one button closing. Emailed company and they replied straight away guiding me how to set it up properly. Very go... See more

Rated 5 out of 5 stars

Brilliant, I struggled to purchase a Tubular motor,I sent a message to GDL and they replied within minutes of what I needed including a new collar adaptor. Delivered in 3 days now fitted and works a t... See more

Rated 5 out of 5 stars

Really good customer care before purchasing. Sent in pictures of my lock system and was given the correct product and installation tips. I know have a garage door that locks. Saved myself £300 from ge... See more

Rated 5 out of 5 stars

I cannot believe how helpful GDL have been. I sourced the wrong part for my system and they have been more than helpful in identifying what I actually needed. In future I will make sure I speak to the... See more

Rated 5 out of 5 stars

After searching various sites due to a problem I had with my remote control for my garage door, I contacted Garage Door Parts Co. And spoke to a representative. I decided to use their service. I recei... See more

Rated 5 out of 5 stars

A very professional helpfull company. I would certainly recommend them after my recent order. I made a mistake on my order & rather than just send something out wrong, they questioned the mistake... See more

Rated 5 out of 5 stars

I got stuck with trying to connect a remote to an existing control unit, literally called up was helped by Liz and she patiently talked me through the whole process. Once we finished I thought I would... See more

Rated 5 out of 5 stars

I needed 5 replacement shutter adaptors for my Eurodrive door, I found them easily on their website and at a very good price. They were ordered on Thursday and arrived Saturday morning, job done in ju... See more

Rated 5 out of 5 stars

I bought a garage door controller which arrived next day. I had a problem with a photocell safety beam (Not bought from GDL ) GDL responded to e-mail queries promptly even on a weekend . The only com... See more

Rated 5 out of 5 stars

The service and support I have received from Garage Door Parts has been absolutely outstanding. From my first query about what parts to order, to advice regarding upgrades to control boxes, they have... See more

Rated 5 out of 5 stars

Item delivered as pictured/described, very prompt delivery (chose 1~3 days with Royal Mail, it arrived the following day) Very happy with the part I ordered and now know where to go for any garag... See more

Rated 5 out of 5 stars

I totally recommend this company as they give you good old fashion service. They are very prompt in answering any questions you may have. Excellent well thought out website. Great products at good... See more

Rated 5 out of 5 stars

So pleased to have found this company. The order enquiry was easy, and they came back really quickly with a great price, payment process and dispatch date. The packaging was honestly the best I've ev... See more

Rated 5 out of 5 stars

I needed a new remote for my Cordula garage door. GDP UK were so quick to respond to my enquiry (Sunday!) and followed up my question the same day. After advice I received my new remote in 2 days (T... See more

Rated 5 out of 5 stars

I originally contacted Garage Door Parts to enquire about parts to repair my garage door after rodents chewed through a sensor. They were very friendly and knowledgeable, and very quick to respond to... See more

Rated 5 out of 5 stars

I am not exactly a tekkie (I am 78, after all) and had problems pairing my new remote with the existing one and the door control box. Liz at Garage Door Parts could not have been more helpful and the... See more

Rated 5 out of 5 stars

Did not have a remote for garage door on new home I had moved to. Managed to source a remote from GDL unfortunately it would not work. GDL work out what remote was required credited me straight away a... See more

Rated 5 out of 5 stars

Brilliant. Needed a replacement key fob for my garage as my original gave up the ghost whilst wide open! Gave Richard a call who sent me a link to the site. Ended up going to collect as needed... See more

Rated 5 out of 5 stars

Second time I’ve used GDP. Really competitive prices and amazing customer service. I had a wiring issue, which these guys resolved within minutes. Would recommend.

Rated 5 out of 5 stars

Great product and service. I ordered a garage door remote to replace a very old, lost remote. Extremely helpful and knowledgeable support. Replied almost immediately. Superb advice and information gi... See more

Rated 5 out of 5 stars

Garage Door Parts UK was able to provide a new remote control fob, (and the programming instructions), for my old roller shutter door, within a few days of placing my order. A very efficient service... See more

Rated 5 out of 5 stars

I required a replacement key fob for my garage door.I wasn’t sure what type it was so I sent photos of the key fob and the controller by email. The reply was immediate advising me what to order whic... See more

Rated 5 out of 5 stars

Excellent replacement obtained for a broken obsolete Henderson external handle. Very useful help and advice given via e mail before purchase. These people know their stuff. Nearly ordered a Garad... See more

Rated 5 out of 5 stars

Swopping a lightning-struck Hormann Supramatic 3 for the later version 4, whilst approaching my eightieth birthday, appeared somewhat daunting. But the staff at GDL were virtually at my side throughou... See more

Rated 5 out of 5 stars

these guys are awesome always answer their emails fast delivery on the goods i bought, and good quality the small problem i had with the configuration was dealt with immediately i can't recommend... See more

Rated 5 out of 5 stars

Needed spares and advice for my garage door systems. Parts readily available and advice cheerfully given. Really great company to deal with.

Rated 5 out of 5 stars

I ordered a replacement remote for the door, it arrived quickly & when I misunderstood the instructions ofr set-up I was guided through. All working perfectly.

Rated 5 out of 5 stars

Old door not functioning fully. With their help we tracked down the fault and easily fixed it

Rated 5 out of 5 stars

We had a whole range of issues trying to find a remote for our old Marantec garage door. GDP were excellent from the outset responding promptly to queries and liaising directly with Marantec when we... See more

Rated 5 out of 5 stars

Garage Door Parts contacted me to let me know I had ordered the wrong parts and amended my order. The parts were despatched the same day and arrived safely. All parts were exactly as required and my... See more

Rated 5 out of 5 stars

I was most impressed with the service I received from Garage Door Parts UK. I ordered two new springs for my garage door. Their site was easy to negotiate and identify the correct part. The parts a... See more

Rated 5 out of 5 stars

Moved into a new property and didn’t have a remote for the garage door. These guys were fantastic and had the remote I needed with speedy delivery and great customer support! Will be using again if I... See more

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Company details

  1. Garage Door Supplier
  2. Do-it-Yourself Shop
  3. Garage Equipment Wholesaler
  4. Hardware Store
  5. Home Automation Company
  6. Locks Supplier

About Garage Door Parts UK

Written by the company

We supply quality garage door parts for all makes and models of doors. Our prices are extremely competitive and we are only a phone call or email away for any technical help you need. We buy our Garage Door Spares in huge quantities which enables us to pass these savings directly to our customers.

GARAGE DOOR CABLES

GARAGE DOOR ROLLER SPINDLES

GARAGE DOOR LOCKS

GARAGE DOOR SPRINGS

GARAGE DOOR FLOOR SEALS

Whether you are looking for Henderson, Garador, Hormann, Cardale, Birtley, Filuma etc, to name a few, you will find many spares listed under both Brand and part type on our easy to use website


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

So helpful

So helpful. I am not good at technical things but I had very good support via email so managed to replace 2 lost remote controllers for the garage door.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievable customer care

I have had issues with my roller door for a couple of year with no companies willing to repair only replace the whole thing. Thanks to the very patient Liz and countless emails I have managed to replace several damaged slats and programmed the opening and closing, something that hadn’t been right for years. I believe Liz went above and beyond to help, something I believe is rare in companies nowadays. Thank you so much Garage Door Parts UK for being there.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgable and friendly

Very knowledgable and friendly. I received very good advice regarding replacement garage door springs. I was also able to arrange to collect as I wanted to have the springs urgently. I took my original springs which were inspected to ensure I was provided with the same/similar ones. I had some questions after inserting the springs back home which they provided the solutions for. Thank you Garage Door Parts UK.

September 29, 2025
Unprompted review
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Rated 5 out of 5 stars

My roller shutter garage door would not…

My roller shutter garage door would not open or close . I called Garage Door Parts for advice and they identified that the problem was a faulty motor. I ordered their advised replacement from them on Friday with a Standard 4 day delivery. The motor arrived the next day. Now fitted and working perfectly. Thanks Liz for your expert, prompt and professional Service.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Independent business - Incredible knowledge - UK Based

I went to lock my garage this morning after I'd been in it and discovered I had a problem with the lock barrel on my Gliderol door.

I am reasonably DIY handy so I took the lock off and looked where I could get a replacement. These guys happened to come up on Google but as it turns out they were only about 5 miles from me so unbelievably useful considering I have quite a lot of high value stuff in my garage, I was able to go and collect by appointment from their business premises.

These guys had a really in-depth knowledge as there was a couple of different variations for my Door and not only did they give me the correct advice when I turned up they were really friendly and made sure it was definitely the right thing - it was clear they knew what they were talking about and businesses like this should not be overlooked. This kind of knowledge is worth a Fortune. Had I called the garage door repair person out I would've expected the bill of £150 at least as it stands it cost me under £40.

Fantastic company, who really know all about the spares and products that they sell.

Please support them.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

I was most impressed with the service I…

I was most impressed with the service I received from Garage Door Parts UK. I ordered two new springs for my garage door. Their site was easy to negotiate and identify the correct part. The parts arrived within two days and fitted perfectly. Very pleased with the service.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the service I…

I was very impressed with the service I received from GDP. Their site was easy to negotiate and identify the right product. It arrived within two days of the order and was exactly what I needed to repair my garage door. Thank you for great service.

September 20, 2025
Unprompted review
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Rated 5 out of 5 stars

New bottom seal for Hormann Garage door.

I ordered a new bottom seal for my Hormann garage door and was very pleased with the way the order was dealt with. It came well within the forecast times and was packaged up really well and at a great price. There was nothing to dislike with any part of dealing with Garage Door Parts UK. I will probably need another seal for my other door and I know where I will be going to get it.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Bought 2 new garage door fob

Bought 2 new garage door fob. Delivered within 2 days. Instructions were slightly different and not sure which page setting was required. Called for advice and sorted with a few minutes. Great service

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent company.…

Your company was very helpful and patience. The response time when assisting with enquiries is excellent. I would have no hesitation in recommending your company to others.

September 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Garage door parts

Garage Door Parts contacted me to let me know I had ordered the wrong parts and amended my order. The parts were despatched the same day and arrived safely.
All parts were exactly as required and my door is now repaired and working as new.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

I needed a new door lock and handle for…

I needed a new door lock and handle for my 30year old Henderson garage door.So I Googled garage door spares and found Garage Door Parts UK.They have a excellent web site and I found exactly what I was looking for and they give you a choice of delivery I opted for next day delivery for a extra charge.Sure enough I received my parts the following day.Excellent I would definitely recommend them.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Shut that door

My old transmitter stopped fully working as it would only open but not shut my garage roller door. New batteries did not help.
GDP sent me a replacement transmitter. The instructions were trickier than they looked so I phoned GDP who successfully talked me through the programming of the new transmitter. My garage door now opens and shuts properly.

August 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Spares and advice

Needed spares and advice for my garage door systems. Parts readily available and advice cheerfully given. Really great company to deal with.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Bought a Neco garage door unit

Bought a Neco garage door unit. Fast delivery.
Fitted unit but had a little issue with one button closing. Emailed company and they replied straight away guiding me how to set it up properly. Very good customer care.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Needed a replacement key fob for my garage as my original gave up the ghost whilst wide open!

Gave Richard a call who sent me a link to the site.

Ended up going to collect as needed asap and they were brilliant. Sent me away with printed instructions on how to re program the new key. All good!

August 21, 2025
Unprompted review

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