Lazy Carpets & Flooring Reviews 2,170

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptional service, competitive prices, and high-quality products. The booking process is described as simple and hassle-free, contributing to a positive overall experience. Consumers also appreciate the staff's friendliness, knowledge, and professionalism, which enhances their satisfaction. People highlight the company's flexibility in accommodating fitting dates and its commitment to keeping costs as low as possible. The fitters are commended for their expertise, politeness, and attention to detail, ensuring a perfect finish. Consumers are particularly pleased with the seamless process from start to finish, making them highly recommend this company for future flooring needs.

Based on these reviews

Rated 5 out of 5 stars

Today both Andy & Lucas came to fit laminate flooring in my open plan: kitchen, living and dining space - along with the hallway. The service both Andy & Lucas provided was personable, profess... See more

Company replied

Rated 5 out of 5 stars

We’ve been wanting laminate flooring in our dinning room for awhile now, and I found LazyCarpets online, and enquired as they said they couldn’t be beat in price. Julie the sales assistant came ar... See more

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Rated 5 out of 5 stars

Experienced fitter in laminate, quietly confident and I felt I could trust him to do a professional job. Which he and his colleague did. I'd say it was perfect. And you can't get better than t... See more

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Rated 5 out of 5 stars

We had our new laminate flooring fitted in our Kitchen/Dinning room yesterday and it was a fantastic service. First we got a courteous phone call from the fitter Tim to tell us he was on his way, th... See more

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Rated 5 out of 5 stars

Everything! Living room and hall laminate, combination stairs and carpet on landing, it looks amazing, highly recommend , the fitters were friendly and very helpful, can't praise them enough, I'm... See more

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Rated 5 out of 5 stars

Rebecca was lovely very helpful even helped with a delivery man who ripped vinal in kitchen, superstar sales lady will definitely use again many thanks lovely lady

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Rated 5 out of 5 stars

Lazy Carpets great quality carpet fitted. Rep came out with various samples weeks back. I chose and arranged for fitting a few weeks later. Took advantage of the 0% finance option over 11 months. Deli... See more

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Rated 5 out of 5 stars

Had all upstairs carpets replaced, and also had kitchen floor covered with wood flooring. Our experience with this company has been first class from Ian who came to the house to spec and advise, to Ma... See more

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Rated 5 out of 5 stars

The service and professionalism can't be faulted. The entire process from start to finish was flawless and the fitting was quick and efficient. Would highly recommend Lazy Carpets for all your f... See more

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Rated 4 out of 5 stars

Had COREtec throughout an apartment. Great advice from Steph initially and Andy and Lucas were excellent fitters. It wasn't an easy job and a few snags were hit along the way, but there was always c... See more

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Rated 5 out of 5 stars

Had our carpet from Lazy carpets, from Julie coming to measure up for our stair carpet , to Phil fitting it. Brilliant service and my carpet looks lovely.. and didn't break the bank. Would highly reco... See more

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Rated 5 out of 5 stars

Steph their representative was lovely & organised quotation & fitting date for me. Seamless from start to finish. Mark came to fit my vinyl flooring in hall. Perfectly fitted, clean & tidy, Looks be... See more

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Rated 5 out of 5 stars

Absolutely fab service today from Phil and Pete. Great quick fit for our laminate flooring. Also Ian was great when coming to measure and quote. Would recommend

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Rated 5 out of 5 stars

When I contacted them they emailed me within the hour. (Sunday) Monday set up for the measuring and samples. Today they fitted and laid laminate flooring LEE was my fitter a very nice guy was respe... See more

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Rated 5 out of 5 stars

Fantastic work very polite Luke and Andy worked quick left no mess very happy highly recommend will use again

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Rated 5 out of 5 stars

Kerry and kyle were really professional and lovely to talk to. They kept my dopey dog and my autistic child entertained whilst I had a look at choices.

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Rated 5 out of 5 stars

From the initial on-line enquiry to completion of the job, Lazy Carpets delivered. Gary replied next day and Kerry came out, measured up and quoted within a few working days. I was pleasantly surpri... See more

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Rated 5 out of 5 stars

Great experience from start to finish. Chris came around to measure up and explained everything regarding what the options were. We had a variety of laminate, vinyl and carpet throughout our home so w... See more

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Rated 5 out of 5 stars

This company makes it all so much easier than I thought it would be. Flexible with fitting dates. Costs kept as low as possible, very competitive rates. Rebecca Buckley came to take all measurements,... See more

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Rated 5 out of 5 stars

Excellent experience from Lazy Carpets from consultation to the finish. Especially the fitters, Andy and Lucas, who have gone above and beyond to ensure our floors have been fitted to perfection. So p... See more

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Rated 5 out of 5 stars

Craig and Brian came today to fit my house with combi stairs, laminate and carpets, lino !! They have done an amazing job, so polite, quick with the task and done such a professional finish. Can't... See more

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Rated 5 out of 5 stars

Great price, seem less consultation with Rebecca, very personable and friendly. 10/10 would recommend. She couldn’t do more for us. Explained the whole process of the carpet installation and pricing.... See more

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Rated 5 out of 5 stars

Rebecca was very professional and friendly. Answered all our questions regarding the product. Would highly recommend her

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Rated 5 out of 5 stars

Lee was absolutely superb. Very friendly and very professional. The kitchen floor is absolutely gorgeous and a truly professional job. What a star lee is very clean worker left everything neat and... See more

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Rated 5 out of 5 stars

Kerry and Kyle visited and were very pleasant to deal with. Felt like I'd known Kerry all my life after a few minutes, she's a legend. Great choice of carpets and am so far very happy with the whole... See more

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Rated 5 out of 5 stars

I recently had the pleasure of having Craig and Brian fit a herringbone floor in both my living room and hallway, and I honestly couldn’t be happier with the entire experience. From start to fin... See more

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Rated 5 out of 5 stars

I have had flooring fitted in my kitchen today by Andy Driscoll and his team. The service from start to finish has been exceptional, from selecting the colour and flooring to the fitting team w... See more

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Rated 5 out of 5 stars

The guy Lee explained everything he was doing when doing our laminate flooring and kept us updated.He swept our floor and put our old laminate neatly in our back yard he was very polite and profession... See more

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Rated 5 out of 5 stars

Lee was absolutely brilliant from start to finish! Did a beautiful job on my flooring and made me feel so at ease. Would definitely recommend to anyone!

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Rated 5 out of 5 stars

Emailed on a Wednesday. Staff member came out on Thursday to measure up and quote me. Carpet installed on Tuesday morning, done by lunch time. Great service, very efficient and Im extremely happy. I c... See more

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Rated 5 out of 5 stars

A friend of mine recommended this company, the option to spread the cost helped us make the decision to choose this company and I’m so glad that we did. Lazy carpets have been absolutely brilliant fr... See more

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Rated 5 out of 5 stars

From the time that Kevin arrived to help me choose carpets, measure up give me a quote, I knew that I'd chosen the right company. He was very knowledgeable and easy to talk to, he explained everythin... See more

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Rated 5 out of 5 stars

The lady who came first to take your order was lovely and the man who put my carpet down .the carpet is lovely and looks beautiful down ,lovely to walk on definitely recommend 👌

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Rated 5 out of 5 stars

The carpet fitters were so good removing our very old carpets and overcame any obstacles we are very happy with the new carpet it's made everything look brighter. Rita and Karen Bolton.

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Rated 5 out of 5 stars

The carpets are fantastic quality and look amazing. The layers were really nice people to. Would definitely recommend to anyone

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Rated 4 out of 5 stars

This is our second time using Lazy Carpets. Contacted them due to quick turnaround required for family member due to move by a set date. Was assured on phone that meeting deadline sho... See more

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Rated 5 out of 5 stars

Lazy carpets were recommended to me by a friend and I wasn’t disappointed. Linda came and measured up, gave me the quote and booked me in for fitting. John fitted the carpet and he has done an amazi... See more

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Rated 5 out of 5 stars

The whole process was completely hassle free. From booking a home appointment to arranging the fitting I was very impressed. I would definitely recommend this company and will be using them again for... See more

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Rated 5 out of 5 stars

Two lovely people came earlier to discuss what carpet we'd like, helped with our credit application to pay for the carpets and explained the process and sorted the date for installation out.

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Rated 5 out of 5 stars

Lazy Carpets made the whole process of picking and buying a carpet so simple from start to finish. The two lads Paul & Dillon who fitted the carpet did a brilliant job. I would certainly recommend Laz... See more

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Rated 5 out of 5 stars

5 star service from ordering to fitting. Friendly and helpful staff over the phone and the fitter was efficient, tidy and friendly. Love our new carpet. Thanks Lazy carpets!

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Rated 5 out of 5 stars

Just had my laminated floor fitted by lazy carpets could not be any happier my floor looks great the fitter was called lee he was so polite and professional will definitely give them a call when I wan... See more

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Rated 5 out of 5 stars

Lee has completed my hall and dining room floors today and the job is excellent

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Rated 5 out of 5 stars

Lee has done a perfect job on my living room flooring, very easy going and friendly to chat to whilst he’s working! So happy with the new floor, thank you Lee!

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Rated 5 out of 5 stars

Kerry and Kyle were really kind spoken and really respectful of my choices

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Rated 5 out of 5 stars

Lovely choices of flooring. Quick booking in and fitting.

Company replied

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Company details

  1. Carpet Store
  2. Carpet Installer
  3. Flooring Store
  4. Wood and Laminate Flooring Supplier

About Lazy Carpets & Flooring

Written by the company

Reasons to Choose Lazy Carpets


Effortless Flooring Experience: ❤️  We eliminate the stress of selecting and installing new carpets or floors.  Our focus is on exceptional service, so you can relax and enjoy beautiful new floors with minimal effort.


Huge Selection: 📦  Our massive range of carpets, laminates, vinyls, and LVT flooring comes in various colours and sizes, perfect for refreshing any living space. We also have waterproof vinyl flooring ideal for kitchens and bathrooms. Plus, if you can't find exactly what you crave, we can usually source it for you.


Shop from Home Convenience:  🛍 Experience the showroom feeling right at your doorstep! Explore our incredible selection of luxurious carpets and flooring, all at fantastic prices.  We're so confident you won't find better deals anywhere, we guarantee to beat the competition!


Customer-Rated 5 Stars for a Reason! 👍  Over 1450 reviews and a stellar 4.8 rating on Trustpilot show you're making the perfect choice. Don't just take our word for it -  read our amazing reviews and see for yourself!


Flexible Financing Options: ✅  At Lazy Carpets & Flooring, we accept various payment methods, including 0% finance through Buyline & SNAP. We also offer Klarna for flexible payment options.


In short, Lazy Carpets is your one-stop shop for a stress-free, high-quality flooring experience!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Kyle was great today he showed me lots…

Kyle was great today he showed me lots of samples of carpets I was spoilt for choice. Thankyou Kyle for taking the time to help me with my choice.
I wouldn't change anything about the way he did his job today he was very professional.
Keep up the good work
Thankyou
P.s Glad you support The best team 🙂

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

Great coming to you avoid wasting time in showrooms
Estimator can give you advice as they actually see the room in your home
Fitters good at what they do and friendly
Handy text reminders
Let you know 39 minutes before time of arrival
All in all good experiences

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I couldn't recommend anyone who compares in price, customer service and the quality and fitting of the carpet. I paid more than double 1 year ago with another company. I waited weeks and the fitting was terrible. I want to get my whole house done now. Excellent all round cannot fault 1 thing.

October 14, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you so much for your lovely review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so you 5* rating and kind comments mean the world to us. Please recommend us to your friends and family. Kind regards and many thanks from all the Lazy Team. We look forward to seeing you again.

Rated 5 out of 5 stars

Great service

Great service! Rebecca was very responsive and made sure to check everything twice before taking payment. Highly recommend!

October 16, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. Rebecca will be so pleased that you mentioned her personally, she is so helpful and knowledgeable of all our products, which helps when choosing your new flooring. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so you 5* rating and kind comments mean the world to us. Thank you for your recommendation. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Excellent service

I had seen several adverts and great reviews for Lazy Carpets on Facebook.
I filled in the online enquiry form and within 10 minutes somebody was in touch with me. I felt confident from the start as the customer service representative was really friendly and informative.
We had a home visit to measure up and show samples of laminate flooring which we wanted throughout our lounge/ diner and hall, we were extremely happy with the quote given and very happy to be given a fitting date of 1 week later.
The fitters were excellent, did a really good job and we are extremely happy with our flooring.
We had great communication throughout the whole experience and a phonecall the day after fitting to check everything was ok and that we were happy.
I can highly recommend lazy carpets and would definitely use them again

October 13, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you so much for your lovely review, we really appreciate you taking the time to do this. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so you 5* rating and kind comments mean the world to us. Thank you also for your high recommendation. Kind regards and many thanks from all the Lazy Team. We look forward to seeing you again.

Rated 5 out of 5 stars

Competitive prices and a stressfree experience

The quote we received for carpet in the master bedroom and linoleum in the ensuite was incredibly competitive but also completely transparent. We were told what costs there were and there were no hidden surprises. The fitters kept us updated on their arrival and were very helpful, friendly and left the rooms nice and tidy. Couldn't be happier with Lazy Carpets and the service we've received from start to finish.

October 14, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so you 5* rating and kind comments mean the world to us. Please recommend us to your friends and family. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Very happy customer

They were on time, very pleasant and and did a brilliant job they worked well together and did a pretty quick job

October 13, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so you 5* rating and kind comments mean the world to us. Please recommend us to your friends and family. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Lazy carpets (excellent experience)

Let us know exactly when he would arrive. Arrived on time. Friendly and professional. Worked hard and did a fabulous job. Cleaned up after himself. If only all workmen were as good as him.

October 14, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. We are so pleased that you found the experience "excellent", this is what we aim to provide at Lazy Carpets & Flooring. Please recommend us to your family and friends. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

I’m a returning customer and wouldn’t…

I’m a returning customer and wouldn’t chose any other company. Steph the sales rep is great. Wry friendly knows her stuff. Jonny the carpet fitter was quick and professional and did a great job

October 10, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you Wendy for your lovely review and for returning to us. Steph and Jonny will be over the moon that you mentioned them personally, they are helpful and extremely valuable member of the Lazy Team. Please recommend us to your family and friends. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Highly Recommend

From the initial visit to provide a quote to completion of replacing our living room carpet and hallway/stairs/landing a really easy experience. The 2 fitters were so professional but friendly. Very happy with the cost too, definitely beats store prices with no loss of quality. Cannot recommend this company enough. Would defo use again.

October 9, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so you 5* rating and kind comments mean the world to us. Thank you for your recommendation. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Bedroom and stairs carpet

From the first phone call until the fitting i couldn't fault a thing. I honestly don't think that I would choose to buy anywhere else from now on. Well done 👏🏻

October 13, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you so much for your lovely review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so you 5* rating and kind comments mean the world to us. Please recommend us to your friends and family. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Friendly and simple

Very simple and speedy service. Everyone was really friendly and helpful. Excellent price. I got a lino not a carpet but I am pleased with the quality.

September 8, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so you 5* rating and kind comments mean the world to us. Please recommend us to your friends and family. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Rebecca was very professional and…

Rebecca was very professional and friendly. Answered all our questions regarding the product.
Would highly recommend her

October 10, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. Rebecca will be over the moon that you mentioned her personally, we agree she is professional, friendly and so helpful, a valuable member of the Lazy Team. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so you 5* rating and kind comments mean the world to us. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

OUTSTANDING service from Andy & Lucas

Today both Andy & Lucas came to fit laminate flooring in my open plan: kitchen, living and dining space - along with the hallway.

The service both Andy & Lucas provided was personable, professional and quick!

It is clear to see both professionals take pride in their work and delivered an outstanding service.

Thank you to both Andy & Lucas - we are so happy with our flooring and would 100% come back to (recommend) LazyCarpets because of you both.

October 10, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. Andy and Lucas will be over the moon that you mentioned them personally, they are such perfectionists and take great pride in their work, both are valuable members of the Lazy Team. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so your kind comments and 5* rating means the world to us. Thank you for your recommendation. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Two lovely people came earlier to…

Two lovely people came earlier to discuss what carpet we'd like, helped with our credit application to pay for the carpets and explained the process and sorted the date for installation out.

October 10, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so your kind comments and 5* rating means the world to us. Please recommend us to your family and friends. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Great install and reasonably priced.

October 9, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so your kind comments and 5* rating means the world to us. Please recommend us to your family and friends. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Kerry and Kyle visited and were very…

Kerry and Kyle visited and were very pleasant to deal with. Felt like I'd known Kerry all my life after a few minutes, she's a legend. Great choice of carpets and am so far very happy with the whole process.

October 9, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. Kerry and Kyle will be over the moon that you mentioned them personally, both valuable members of the Lazy Team. We agree Kerry is a legend. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so your kind comments and 5* rating means the world to us. Please recommend us to your family and friend. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Kerry and Kyle were really kind spoken…

Kerry and Kyle were really kind spoken and really respectful of my choices

October 9, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you for your lovely review. Kerry and Kyle will be over the moon that you mentioned them personally, both valuable members of the Lazy Team. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so your kind comments and 5* rating means the world to us. Please recommend us to your family and friends. Kind regards and many thanks from all the Lazy Team.

Rated 5 out of 5 stars

Rebecca what a superstar …

Rebecca was lovely very helpful even helped with a delivery man who ripped vinal in kitchen, superstar sales lady will definitely use again many thanks lovely lady

October 9, 2025
Unprompted review
Lazy Carpets & Flooring logo

Reply from Lazy Carpets & Flooring

Thank you Lynsey for your lovely review. Rebecca will be over the moon with your kind comments, we agree she is a lovely lady and a valuable member of the Lazy Team. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so your kind comments and 5* rating means the world to us. Please recommend us to your family and friends. Kind regards and many thanks from all the Lazy Team.

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