I'm a computer engineer for starters I have no dog in the hunt, haven't said that; I've only owned rokid AR glasses and Xreal the roadkids are superior AR glasses especially compared to xreel having said that Viture has taken over the crown and stands alone the pictures brighter, crisper and larger. This sounds about the same on all of them excellent but overall the Viture Luma Ultra have taken that crown brighter crisper and larger although the Rokid 2 is right behind them in quality and price.

After speaking with a salesperson I was comfortable with the fact the item would suit our needs. Unfortunately the item was not compatible with our shower doors. I contacted customer service to see what the process was for returns. I was sent the link and was told that the shipping to us was $33 dollars. When I went to ship it back the cost was $166 dollars plus the restocking fee pretty much results in a very small refund for the item. The item has been shipped back but we are very disappointed in the whole experience. We had high expectations when we started the process and now have been left with nothing but disappointment and frustration. 

Great products exactly as advertised, helpful website with exact measurements, quick shipping---all this is why I keep coming back.  I know what I am getting!

This company consistently overpromises and underdelivers. 

I purchased a miner in April, and it has been consistently down for more than 70% of the time. 
It's only been up and running maybe 30% of the time if i am being generous

They decided they're going to close the Texas 6 facility. They gave me the option to swap my minor out for one that was online or wait until they move the miners. I asked for the switch - nothing has happened in two months.

 I was assigned a temporary miner for a while and was told that I would have until the swap was complete. It was online for a bit and then went down. Came back up for a week and has been offline for two weeks. 

No definite word on when any miner will be up and running. Other than that, we are working on it, and thank you for your patience 

Every time they give me a time frame, they fail to deliver on it, and at this point, I have no hashing miner. 

Additionally, I just received my November invoice. I only own one miner, and they're trying to charge me for two miners at the Texas 6 facility. I have not had a miner online for even half the time, but they are trying to bill for TWO miners hashing the whole month - double - this is insane.

Customer service is atrocious.

Miner: TX6HNRH - offline for two months
Temp Miner: TTXHNRH offline for two full weeks


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