Used Engines Inc Reviews 466

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, highlighting promptness and efficiency. The level of service and customer support receive high marks, with consumers frequently mentioning the staff's knowledge, professionalism, and helpfulness. People appreciate being kept informed throughout the entire process, from order placement to delivery, and value the clear and consistent communication. Consumers express satisfaction with the overall experience, noting smooth transactions and a seamless process. Many reviewers specifically commend the condition of the engines upon arrival, with mechanics often impressed by the care taken in their removal and packaging. Consumers also feel that the prices are reasonable, especially considering the included warranty options.

Based on these reviews

Rated 4 out of 5 stars

I bought an engine from this company I have not put it yet in my car, but my mechanic say it looks good therefore Elena take care of me very good. She is kind, patient and always wanna answer my quest... See more

Rated 4 out of 5 stars
Verified

I liked the fact that anytime I had a question or concern the staff got back to me right away friendly service I would definitely use them again in the future

Company replied

Rated 4 out of 5 stars
Verified

Back and forth communication, was a relief, as there are so many scams out there.

Company replied

Rated 5 out of 5 stars

Elena was very helpful through the whole buying and shipping process I would strongly recommend anyone looking to purchase an engine go to Used Engines Inc. Houston Texas. Feels so good to have my car... See more

Company replied

Rated 3 out of 5 stars
Verified

I didn’t like that b/c my mechanics shop didn’t show up on Google they were unwilling to ship the motor. Also, I was told on a Friday that the motor would be shipped on a Monday, now I’m being told i... See more

Rated 5 out of 5 stars
Verified

Guaranteed warranty, reasonable price, no pressure or hassle. I was treated with kindness and respect. Very professional, courteous and trustworthy. I will definitely recommend any and everyone I know... See more

Company replied

Rated 5 out of 5 stars
Verified

If Your needing a Good experience in locating an Engine replacement for Your Vehicle ... You have found the right location ... Anna and Clara and the Team will no doubt pay close attention to detail a... See more

Company replied

Rated 5 out of 5 stars

Elena was very helpful through the whole buying and shipping process I would strongly recommend anyone looking to purchase an engine go to Used Engines Inc. Houston Texas

Company replied

Rated 5 out of 5 stars
Verified

My initial contact was with Mr. Daniel Wilson, he answered all of my questions to my satisfaction Mr. Wilson listened to the difficulty I had with another company call Jasper Automotive and what... See more

Company replied

Rated 5 out of 5 stars

Elena Wilson was GREAT!!! Her knowledge and customer service skills are top tier. The product was in tact and the delivery was exactly how they said it would be. The follow up checking made me confide... See more

Company replied

Rated 5 out of 5 stars

Thanks Michael,for you help you are the best in this company ,thanks for everithin You can be sure that I will be recommended to my friends for your great service, your dedication and clear terms, w... See more

Company replied

Rated 5 out of 5 stars

Price is very reasonable. I really recommend Used Engine Inc. Their engines come with warranty and you can also purchase extended warranty. They are very professional,courteous and trustworthy.

Company replied

Rated 5 out of 5 stars

Our 2007 Colorado truck needed a new engine and we went with Used engines Inc and we have been very much satisfied with not only finding us a great replacement for our truck , but staying with us thro... See more

Rated 5 out of 5 stars
Verified

Alex Duke was the person that helped us with our purchase. He was so very helpful and patient! We ended up originally ordering the wrong engine and because Alex was very thurough, it was caught immedi... See more

Company replied

Rated 5 out of 5 stars

Ordering from Used Engines has been a great experience. Elena was extremely knowledgeable and helpful. The shipment was on time as promised, and the motor seems in great condition. So far, the experie... See more

Rated 5 out of 5 stars

Great company, I recently purchased an engine from them earlier this month, And their service WAS A1

Company replied

Rated 5 out of 5 stars

I was looking for a motor for my Honda Ridgeline and they had one in stock for an amazing price! All went smooth with the transaction and was shipped to my mechanic no problem. The warranty was anothe... See more

Company replied

Rated 5 out of 5 stars

I purchased an engine from Thrifty Engines. At first, the motor arrived damaged due to the transport company, but Thrifty Engines quickly stepped in to resolve the problem. Their customer service was... See more

Company replied

Rated 5 out of 5 stars
Verified

MY mechanic just received the motor yesterday, so I'm not able to give a review on the quality of the motor. However, the sales process, John Martin was the salesperson, has been exceptional. He wor... See more

Company replied

Rated 5 out of 5 stars

I ordered a used engine from these people. I was skeptical at first for spending 8 grands for a used engine. Sales person Sarah assisted me in selecting the right one as per my preferences. She has r... See more

Rated 5 out of 5 stars

Erica was very helpful nice and no attitude at all. Erica answered every question and she was very patience. I would do business with Erica if I would ever need another engine or transmission.

Rated 5 out of 5 stars

I received a quote for an engine very quickly. Everyone I spoke to was very polite , professional and knowledgeable. I received updates throughout the order process and communication was excellent. Th... See more

Rated 5 out of 5 stars

I received my engine exactly a week from the day I ordered it. My mechanic says it looks like they took special care to remove and package it and that it looks clean. I received regular updates though... See more

Company replied

Rated 5 out of 5 stars

I was in search of a transmission for my Honda HRV. After getting the run around from 2 other companies I got a call from Brian of Used Engines Inc. Brian assured me he had a transmission for my Honda... See more

Rated 5 out of 5 stars

i was in need of a used engine for my q50 red sport 400, and Used Engines found the perfect match for my car engine was delivered on schedule. great customer service threw out the process i was able t... See more

Rated 5 out of 5 stars

Very pleased with my engine. Was kept informed and engine arrive on time. Even received follow up call after motor was in my car to make sure was good. Will recommend to family and friends. Will als... See more

Rated 5 out of 5 stars

Oh this person Elena Wilson is really great person to work with and helped me and save my headache and life even it past due and I will get other engine soon from them

Rated 5 out of 5 stars
Verified

The folks are fun and easy to work with. Daisy is always a great person to deal with. they do a good job of packaging the engines and getting the entire engine and all its components shipped to us.

Company replied

Rated 5 out of 5 stars

Daniel was very helpful and closed my order very quickly, he found parts that would work well for me and gave me many options, overall very helpful, quick, and appreciated :)

Rated 5 out of 5 stars
Verified

The car is great now. The purchase experience and help with questions was excellent. Delivery was on time, and the engine was in great shape - “very clean” said my mechanic.

Rated 5 out of 5 stars

I have order engine for my hybrod car. They shipped within 5-8 days after processed my payment. Shally from service department helps me a lot.

Company replied

Rated 5 out of 5 stars
Verified

I have been able to find items most don’t have. Your people are knowledgeable and professional. What they say is what they do. They keep you posted on shipping, which makes it so much easier.... See more

Rated 5 out of 5 stars

The lady I spoke with found me a transmission replacement that was in great shape rather quickly and had it shipped to me really quickly. I will definitely send my friends and family to them if they n... See more

Rated 5 out of 5 stars

Great experience from initial call to delivery! Amazing team (especially Elena) that helped out the entire process. Great transparency and updating through the process. Thank you!

Company replied

Rated 5 out of 5 stars

Elena Wilson was very helpful during the whole process .Used Engines Inc. service, delivery and shipping is A1with my experience.

Company replied

Rated 5 out of 5 stars

Elena was wonderful. Kept me updated on my engine. Mechanic was shocked it was in such good condition. Would definitely recommend to others

Rated 5 out of 5 stars
Verified

Everything was handled great, and they found me the best deal, and will ensure that my engine arrives in a timely manner!! Great job, and customer service!!!

Company replied

Rated 5 out of 5 stars
Verified

Great customer service and great quality used engines.Strongly recommend to everyone to get there used engine from you guys.

Company replied

Rated 5 out of 5 stars

Very professional service and knowledgeable staff. Also let me put down payment on engine to hold it for me until I could pay the rest. Easy to get ahold of and work with.

Company replied

Rated 5 out of 5 stars

Elena Wilson , good person helping me out during my process, and I got my engeny in good condition and very quickly , thanks use engenys I’ll used again ❤️🙏🏾

Rated 5 out of 5 stars

I bought my engine from used engines and they provided me with the best experience, they made sure to check the engine to make sure it was running before shipping, shipping was flexible. I highly reco... See more

Rated 5 out of 5 stars
Verified

After speaking to at least five other used engine sales representatives I really felt that I could trust your sales representative. The engine came in a timely fashion with plenty of communication wi... See more

Rated 5 out of 5 stars

I ordered a engine from Used Engine Inc. for my husbands 2014 Ford Fusion. With ordering such a huge item online I was very skeptical. Ron, the representative that I spoke with was very understanding... See more

Rated 5 out of 5 stars

I ordered an engine from Used Engine Inc. for my 2016 Honda. The communication was excellent. Elena Wilson was my Shipping Relationship Manager and kept me informed about the engine shipping status... See more

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Company details

  1. #2 of 4 best companies in Used Auto Parts Store
  2. #7 of 10 best companies in Truck Parts Supplier
  3. #1 of 1 best companies in Used Tire Shop
  4. #1 of 1 best companies in Used Truck Dealer

Written by the company

Used Engines Inc. is one of the largest enterprises, with unparalleled and unrivaled access to a massive inventory of engines and transmissions. Used Engines Inc. was founded with the goal of providing high-quality used engines and transmissions for all makes and models, including gasoline and diesel vehicles. We'll assist you in locating the most suitable engine and transmission at the most competitive price that is fully compatible and in tune with your vehicle. We are very serious about the quality of engines and transmissions that we supply to you; therefore, we thoroughly inspect and test each part before selling it. As a result, you can trust us to provide you with high-quality used engines and transmissions with optimum performance and productivity. So, if you're looking for a place to buy used engines and transmissions for your vehicle, look no further. We have the best A-grade used engines and transmissions available for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

466 reviews

5-star
4-star
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1-star

Replied to 38% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Great customer service !

Great customer service !! Very helpful . I was able to find the perfect engine for my car with no problems . Elena was such a good help , thank you all again!

March 24, 2025
Unprompted review
Rated 4 out of 5 stars

I bought an engine from this company I…

I bought an engine from this company I have not put it yet in my car, but my mechanic say it looks good therefore Elena take care of me very good. She is kind, patient and always wanna answer my question she will do everything she can to do what I asked for

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Blake made this right!

Good morning, we have used this company for all of our engines and transmission needs. The last engine we ordered was not a good experience. It was back-and-forth back-and-forth and it has been awful. Finally one of the main managers or directors named Blake helped us and he did an extraordinary job.
He helped us. He guided us through the whole process. The engine that we received first time was not good, but the second engine was shipped out per Blake and it has been running excellent this will not be our only time ordering. We will continue to order with Blake. He is great customer service he made us feel like we mattered. And that says a lot about him because if we were to continue on the path that we were going, it wouldn’t have been good. This review would not have been good but I have to say Blake turned it all around and he made us happy and that’s what matters is the customers happy I highly recommend them and if you have any issues, I would contact Blake because he will help you😎👍
This company backs their products and we are very comfortable with them because of Blake thank you again Blake for helping us. You’ve been wonderful. I had written a previous review that was not so good because of our experience that we had previously but now I’m here to tell you, Blake made it right and we are continuing to go with him

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Ordering from Used Engines

Ordering from Used Engines has been a great experience. Elena was extremely knowledgeable and helpful. The shipment was on time as promised, and the motor seems in great condition. So far, the experience has been more than positive. Thanks Again, Elena.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Elena Wilson

Elena Wilson , good person helping me out during my process, and I got my engeny in good condition and very quickly , thanks use engenys I’ll used again ❤️🙏🏾

February 21, 2025
Unprompted review
Rated 1 out of 5 stars

Engine I bought 54K miles, Engine I got 242K miles

I bought an engine from them recently. Supposedly with 54,000 miles. I forgot to ask for the donor VIN. Afterwards, I asked for it but the sales guy, "Jason", said it was no longer available. I received the engine today. Boneyard that supplied the engine is TNT Auto Parts, LLC in Keyport NJ. The engine looks hammered. Everything on the outside is rusted. Also, noticed parts had been replaced that wouldn't normally be on an engine with only 54K miles. So, I did a VIN lookup (EPICVIN) using the VIN placard attached to the engine. VIN report shows the vehicle mileage was last reported with over 242,000 miles! I emailed the company, Since it's Friday, I hope to hear from them Monday. Told my mechanic not to install it. I'll update as the journey progresses. Hoping for the best.

February 19, 2025
Unprompted review

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