Easy to use in public transportation. Hard, if not impossible, to use in museum, place to visit, etc. When buying the "Lisboa Card", a list of specific place to visit shoud be provided.
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Company details
Tiqets
Written by the company

- Making culture more accessible
- Tiqets is an innovative ticketing platform that is revolutionizing the way visitors discover, buy and use tickets for museums, shows and attractions. With instant and mobile tickets, the company is providing travelers with hassle-free entrance. Since its founding, the company has successfully connected the largest venues of the main tourist destinations.
Contact info
James Wattstraat 77-P, 1097 DL, Amsterdam, Netherlands
- +31 85 888 4442
- customerservice@tiqets.com
- tiqets.com
Replied to 99% of negative reviews
Typically replies within 48 hours
We cant se the multimedia video because…
We cant se the multimedia video because we dont find the place.Guide audio not works.Bad signal.
Easy app & fun thing to do
App was easy to use and my tickets were readily available and I loved the hop-on, hop-off bus in Barcelona, thanks!
Straightforward way to buy tickets in…
Straightforward way to buy tickets in advance online and avoid having to queue.
It was all very easy and successful…
It was all very easy and successful like several other times in other cities
Flight cancelled due to droneterror in…
Flight cancelled due to droneterror in Denmark. I cancelled my event, but I was four minutes late for the 24-hour time limit. A company that shows no room for fairness or generosity for the victim of terror like me has no place to be in business.
Terrible
Florence Pass
Useful to have major sites taken care of in one place. Reasonably priced. Worked well.
MARVELOUS MUSEUM WITH THE WORKS AND…
MARVELOUS MUSEUM WITH THE WORKS AND LIFE OF MIRO ON DISPLAY IN THE THREE BUILDINGS HE WORKED IN DURING THE LATTER PART OF HIS LIFE. THERE IS ALSO A BEAUTIFUL GARDEN CONTAINING SOME OF MIRO'S SCULPTURES AND A PLEASANT CAFE. THE STAFF WERE VERY HELPFUL
STAY AWAY!
STAY AWAY!! used company to purchase ticket for Disneyland Paris - Tiqets never passed payment to Disney so tickets didn’t work at the park - marked as void - ruined whole day - complained and company tried to tell us we made 2 x bookings and presented wrong tickets!?! Scam - stay away

Reply from Tiqets
I was skeptical about this service but…
I was skeptical about this service but it worked perfectly. Made it easy to get and use time specific exhibit tix at Paris Museums.
Efficient process to avoid long line…
Efficient process to avoid long line and guide Enrique was very knowledgeable about the palace experience
This is fraud
This is fraud. No-one helped us get in to UFFIZI in Firenze on Sunday 12 October at 11.45 as was stated on or confirmation. "Go stand in the line as everyone else if you want to get in" was what we were told. As the line was a 2 hour line and we are 78 and 81 years old we had to skip this visit. We tried to get in to the San Lorenze church with our Firenze pass but were not welcome without pay. The same thing happened at the Basilica of San Marco.
Total fraud and we paid Euro 186 to Tiqets.

Reply from Tiqets
Warning do not use this website
I booked tickets for Seville and the website confirmed it had been successful and I got a notification from the credit card company that the money had gone through. The website stated the tickets would arrive by email with 30 minutes but they didn't. I tried contacting the company by email to no effect but got a response via WhatsApp that the payment hadn't been accepted. I got no answer as to why the money had left my account if it hadn't been accepted but was told if that was the case it would be refunded within 48 hours and to speak to my bank. I will wait and see but given that it took a lot of time to go the booking process in the first place I find the response totally unsatisfactory and will never use this website again and would advise others not to as well.
Not sure what the mechanism is for answering the response from tiqets but will just add to the review that you already have the ID number which I gave to your customer services via WhatsApp. I would also mention that your website is somewhat misleading when it advertises a Seville card as including the hop on bus as it's only when you get into booking that you realise there is an extra charge.

Reply from Tiqets
We purchased online advance tickets for…
We purchased online advance tickets for the Accademia museum in Florence. When we presented the QR at the museum entry it turned out these did not represent real tickets. Instead we had to track down a man in a yellow vest amongst the thick crowd at the museum entrance in order for him to give us an actual ticket.
In the fine print of the “ticket” we purchased online we were indeed informed of having to get a real ticket at the entrance. However, this was not obvious and was not how the “ticket” was represented when we purchased it.
Given the high markup we paid for this “ticket” vs the cost of buying it directly from the museum we feel taken advantage of. If the Ufizzi website had been viable at the time we would have gotten online tickrts there.
We won’t use Tiqets again.

Reply from Tiqets
Ferry ran to time
Ferry ran to time. Good crew, helped on embarkation & embarkation. Lovely trip from SFO to Sausalita.. would definitely recommend.
Scam!! Skip the line meant pay to wait in line
We were asked to arrive 15 minutes before the scheduled time to go to St. Peter in Rome. The tour guide arrived 5 minutes after the scheduled time. Be the time she had sorted out the tickets it was more than 20 minutes after the scheduled time. She then informed us there would be a 40 minute wait. This became 1 hour and 40 minutes. So in the end we arrived at St Peter 2 hours after the scheduled time.
Then it turned out that the people that were passing us, without tickets, only had a 30 minute wait and got in for free. So we paid to wait for 2 hours.
This is a scam!!
Update
I just got the most impersonal and irrelevant answer to my review. It proves my point.

Reply from Tiqets
I purchased tickets for Lion Country…
I purchased tickets for Lion Country Safari and I received the tickets by email very fast and I saved money. Very good experience.
Tickets for Osaka world Expo didn't…
Tickets for Osaka world Expo didn't Work, because of some API Server problem.
Will never buy Tickets here again!
:(

Reply from Tiqets
Excellent informative suggestions
Excellent informative suggestions. Easy to purchase and to use.
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