Verified
Our experience and rating is based on how hard Matthew Davies helped us find the right sofa for us He was extremely respectful and helpful We love the sofa that we have purchased and hope the aft... See more
Company replied
Location
Switch locationGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
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Verified
We visited Sofology (Nottingham). The showroom was well set out. We found the sofa that we’d already viewed online. We met one of your colleagues Daniel Stratford, who answered all our questions and... See more
Company replied
Verified
Excellent customer service from Danni at Giltbrook. She knew her product, and was enthusiastic without being pushy. Looking forward to delivery as promised and a product we are happy with. Thank yo... See more
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Verified
We had a great experience when purchasing our sofa from Sofology. Chris was super friendly and helped us buy our sofa without feeling under any pressure. We were undecided on which colour to go for so... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, United Kingdom
4.9
Excellent
3K reviews
Replied to 69% of negative reviews
Typically replies within 1 month
Verified
Great service from Chris lovely man…
Great service from Chris lovely man great help to us
October 5, 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Verified
Jay was great and very helpful!
October 2, 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Verified
LYNI AT THE Nottingham store was a…
LYNI AT THE Nottingham store was a delight very helpful not pushy ,gave us plenty of time to think things through, helped us understand what we was purchasing. Thankyou very much.
October 1, 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Verified
Fabulous service in store
Fabulous service in store.
Everything explained really well.
Polite and very friendly,professional service
October 4, 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Verified
Amazing service from start to finish!
October 4, 2025
Reply from Sofology - Nottingham
We really appreciate your kind words – it’s great to know you found our the team in store amazing. Have a lovely day!
Verified
Great customer service from Matthew
Great customer service from Matthew. Helped us come a solution to fit in a small space. Managed to get my sofa before Christmas.
October 3, 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Verified
WE MADE A MISTAKE WITH OUR PREVIOUS…
WE MADE A MISTAKE WITH OUR PREVIOUS ORDER AND WERE VERY HAPPY THIS COULD BE RECTAFIED WITH NO FUSS AND STRESS AND WITH THE HELP OF EVIE AND MATT.
September 29, 2025
Reply from Sofology - Nottingham
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Walked into sofology today after…
Walked into sofology today after visiting many other shops we spoke to a lovely man called Matthew Davis who was very informative and didnt make us feel under pressure at all unlike other retailers
Everything was explained by Matthew who went the extra mile and answered all our questions which resulted in us buying a beautiful sofa 😀
Would highly recommend using this store thank you for a great shopping experience .. make sure you ask for Matthew as he really is so helpful .. even completing the sale was quick and easy
October 2, 2025
Unprompted review
Reply from Sofology - Nottingham
Good afternoon, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Verified
Reply from Sofology - Nottingham
Thank you for sharing your feedback about your recent visit to Sofology Nottingham. We're delighted to hear that Jay made your shopping experience pleasant and pressure-free. Your satisfaction is our priority, and we're grateful for your 5-star rating.
If you need further assistance or have more feedback, please reach out. We look forward to welcoming you back!
Verified
Place to go for sofa's
Great experience from start to finish
Matthew is a credit to Sofology
September 26, 2025
Reply from Sofology - Nottingham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Verified
Bought a sofa from Phil today at…
Bought a sofa from Phil today at Sofology, absolute pleasure to deal with, had the answers to all our questions and was patient with our hesitation as we were stuck between a few options across different stores.
Happy with our purchase and experience today.
September 28, 2025
Reply from Sofology - Nottingham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Verified
Reply from Sofology - Nottingham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Verified
I was looking for an armchair to meet…
I was looking for an armchair to meet my specific mobility needs. It needed to be of sufficient height off the ground so that I could get up and stand comfortably.
The Salesman was not pushy, just quietly helpful.
Apart from the fact that the delivery date is 11 weeks away, I feel that I may have got what I wanted at a price I can afford.
September 27, 2025
Reply from Sofology - Nottingham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Verified
Matthew was very helpful and honest…
Matthew was very helpful and honest with us and very patient. The store had a great calm atmosphere which made shopping very nice
September 27, 2025
Reply from Sofology - Nottingham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Verified
Had a great experience with Jay today
Had a great experience with Jay today, he went above and beyond to show us all the sofas that matched the one we wanted that they didn’t have in store.
September 27, 2025
Reply from Sofology - Nottingham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Verified
Reply from Sofology - Nottingham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Verified
Reply from Sofology - Nottingham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Verified
We have purchased three sofas from the…
We have purchased three sofas from the Sofology store this year . On each visit to the store the staff have been polite and attentive. Chris is a credit to the company and has always welcomed us and given us good advice .
September 19, 2025
Reply from Sofology - Nottingham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Verified
Very helpful service
Very helpful service. Informative and answered all of our questions. Very relaxed environment, didn't feel pressured.
A big thank you to Phil.
September 25, 2025
Reply from Sofology - Nottingham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Verified
Reply from Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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