Great delivery team! Polite, super friendly and really good at their job! They kept us to to date with their arrival time and tidied up after themselves. They need more pay! Only downside is didn't... See more

Me and my partner went into scs to shop around for some sofas. When we first went in to the shop ben was telling us about one of the sofas we saw and liked but was unsure, Ben said he would give us a... See more

Carole was excellent .gave sound advise and recommendation ,as it's an outlet store now if you find something you want you really need to buy asap ! Also as promised Carole gave my lovely nearly ne... See more

After visiting the store we came home and ordered on line , an easy process. Delivery was earlier than expected. Jason and Travis the delivery drivers were professional, very pleasant and obliging... See more

When we ordered the footstool in May, we were given an estimated delivery date of the 15th of August.When it had not been delivered by the 17th of September. We called into the shop and asked for an... See more

We ordered 2 x sofas for 2 different rooms, went into the shop to choose the style of sofa and then after that the fabric we wanted, from endless options. My only feedback would be, it would be nice t... See more

Experience in the shop was very good. Had some great advice on the material and cushioning to suit our needs. We arrived late on a Saturday and the staff were more than happy to keep the shop open eve... See more

The service in this store is second to none. Niall made us both feel welcomed and comfortable with our decision making. He was attentive, informative and made us smile. Absolutely brilliant customer s... See more

The two delivery drivers were excellent. The oversized Sofa is extremely heavy and awkward. This has to come into the house through the window and then two parts assembled. Not easy at all on limite... See more

Went into SCS just to have a look at reclining sofas as thinking about buying in the future. Martin met us as we went in with a friendly smile and offered to help us but told us a bit about the store... See more

Yesterday 07/10/25 we visited SCS Gloucester and dealt with a very nice gentleman by the name of Dean, he’s the sort of salesman I like to deal with, he’s knowledgeable regarding his job not in the s... See more

On the initial visit to the showroom to view what was on offer the sales person was very helpful, so much so that we ordered what we wanted there and then. When we thought the delivery date was i... See more

As it was only available online ,I couldn’t see in store, probably would have otherwise noticed you cannot turn the cushions over. Could they really not finish it by putting the material all the wa... See more

We purchased 2 sofas from SCS and was told it would be an 8 week waiting time and we were happy with that. At the 7th week we got a call to say that a problem with the order and it had missed a bu... See more

Steve and Dale were fantastic delivery guys! Even though the sofa delivery wasn’t quite right this time, they handled the situation perfectly managing my expectations and reassuring me that the next d... See more

Great experience, delivered on agreed date, confirmed before hand and time slot issued on the morning. Tracking app was bang on and delivery was faultless. Settee assembled and demonstrated very well.... See more

The sofas were delivered as scheduled. The crew were friendly but unfortunately they tore a piece of wallpaper in the hallway while moving a chair. The sofas were as ordered but sadly the wallpaper is... See more

The 2 delivery guys were polite, courteous and very efficient. It was storm Amy when they delivered the sofas , they unpacked everything in the lounge area , then removed all the packaging and put i... See more

The two guys were very friendly and polite, and showed me how the back of the sofa clips down onto the seat section just in case I need to move it ever. I particularly liked the fact that they gave... See more

The team rang me an hour in advance to advise that they were ahead of schedule. Both were smart, polite and we're excellent ambassadors for SCS. They fitted the wooden feet on all three components... See more

I enjoyed the purchase of my new 3 piece suite. The showroom staff were helpful and patient whilst I was choosing the fabric. The range of fabric is amazing. The process was good as it was easy to t... See more

Excellent customer service. We moved into a new house in June and had ordered a sofa from elsewhere. We waited 13 weeks for delivery to find out it didn’t fit though our living room door, as we had be... See more

Amazing delivery drivers! Marcin and Arek were our delivery drivers and I could not fault them. They truly went above and beyond to get my sofa into the house, and we're patient enough to wait whilst... See more

Delivery was on time and done OK. However, staff on the day of delivery was unpleasant and and a bit careless/rude. They did the job though without damage but in term of customer care they were below... See more

The settee and one chair my brother ordered is lovely beautiful colour . The men who came and delivered it was so nice and understanding .As my brother so weak and unwell and needs to be comf... See more

Me and my partner were served by Samina in the SCS Preston store & couldn’t be happier! We originally came in looking at sofa beds, and different matching sets. Samina welcomed us to the store... See more

Blake was very helpful, informative and friendly. Went out of his way to accommodate and help us pick our sofa. Understood what we were looking for and was very honest.

Personally how much a suite costs these days, it is far too long to have to wait 13 weeks before you get it, then have to pay £120 delivery, and not everybody pays this some do not pay at all. It sho... See more

Arrived before the time stated furniture in perfect condition and assembled with care both guys friendly and chatty, overall a good service and would recommend SCS to others, Thank you for a first cl... See more

Communication was well organised & kept us up to date. Steven & Dalton were very pleasant, efficient & made the delivery stress free. They are a credit to SCS.

We went to our local Telford branch and the lovely Rahima was very helpful with our list of things we needed from our sofa. She went through all the choices, showed the extras we wanted and let us try... See more

Called an hour before delivery and then arrived right on time. Zack and Za delivered with care and and great efficiency and respected our property. One of the best experiences with a delivery team E... See more

After a false start with delivery date, the delivery service was excellent. I received a text to confirm delivery date, then nothing else. On the expected date of delivery, I'd not heard anything mor... See more

Very happy with the delivery of my new suite today. Very good communication regarding delivery time. The delivery team, Peter & George, were friendly & courteous and assembled my suite quickly.

Very friendly guys who delivered our new furniture. Very attentive and clearly knew what they were doing. Great customer service. Delighted with the sofa and the chair.

When our delivery crew arrived they introduced themselves, unloaded our new sofa’s and assembled them in our sitting room. Both gentlemen were friendly, professional and careful with our furniture.... See more

The delivery/installation team advised beforehand when they would arrive. They arrived 5 minutes before. The team was knowledgeable , courteous and communicated well with my husband. All the relevant... See more

We went to the scs grimsby store with our 8 year old child, we was just gonna have a quick browse at first. We was greeted by sheneen, she was so helpful showing us the sofas, she wasn't pushy and... See more

Great experience at scs thurrock today. Jordan approached us on arrival to find out our requirements and was very informative and knowledgeable. All staff were very friendly and can’t thank them enoug... See more

Greeted by Danny, who couldn't have been more helpful or professional. Put us at ease straight away by telling us about the options that were available. Danny listened to what we wanted and helped to... See more

We dealt with Mark who was very friendly and helpful. Also very knowledgeable. He wasn't overpowering which is a particular pet hate and we were able to browse at our leisure. Highly recommend this st... See more

We were informed at all times about the delivery time, including text, email and phone call the day before and then a text and email with a tracking link in the morning, followed by a call to say th... See more

Great Communication by both sales team and delivery team. Lovely sofa - exactly as I saw it in the showroom. Thanks to Jack for your patience and help in choosing a sofa. I will 100% recommend S... See more

This link provided by SCS to this page was allegedly for the guys that delivered the furniture and that's what the 5 stars is for. However for SCS (Birstall near Leeds) themselves, not calling m... See more

Visited middlebrook retail park store today. This was a return visit to purchase a new power sofa and chair. Ryan was so helpful, knowledgeable and extremely patient. Would highly recommend ryan... See more

We did our homework on leather recliner swivel chairs and found the perfect fit at SCS. Natalie was lovely to deal with, friendly and knowledgeable without being overly keen, which we greatly apprecia... See more

It was certainly worth the wait. The quality and comfort are top-notch. The delivery team, George and Peter, provided excellent communication on the delivery day. I highly recommend SCS, as I have... See more

Shopping with ScS Sofas was a wonderful experience. They have such a wide variety of styles and materials to choose from, making it easy to find the perfect sofa. I appreciated the flexible finance o... See more