Very long wait for delivery and then received an entirely different dress to the one ordered. It was poorly made, flimsy, man-made fibre and not even advertised on the website. When asking for a refun... See more
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Welcome to Rosyday As a new fashion brand, Rosyday has the best designers and high quality manufacturers committed to providing you with the finest fashion items.
London, EC1Y 8SY, London, United Kingdom
Replied to 98% of negative reviews
Typically replies within 24 hours
Looking at the add on Facebook it looks beautiful. I had to have it for a wedding I'm going to next month.
Reply from Rosyday
Very pleased with the dress, size is just right. Delivery is a bit slow but all in all very happy with my purchase
Reply from Rosyday
Very long wait for delivery and then received an entirely different dress to the one ordered. It was poorly made, flimsy, man-made fibre and not even advertised on the website. When asking for a refund and return information I was offered half the price of the original dress without returning the item. Sending photos to show their error and being adamant about a full refund got a positive response. There has been no interest in returning the unwanted item at their expense.
Reply from Rosyday
Ordered a dress it arrived but has no label, really small. Trying to return it now
Reply from Rosyday
Order not arrived, no communication, don’t get back to your email or messages, can’t even contact someone for a refund
Reply from Rosyday
Although the delivery was fast they don't get back to you about a return. Emailed at least once a week since July and still no response back from them. Definitely do not recommend
Reply from Rosyday
I have had a very bad experience. I didn’t get my item for weeks, eventually I got it and when I wanted to return because was too big and no label. They ignore my emails. Think twice before you buy it as it’s not Uk based company and once you get you item you won’t be able to return it. Never again.
Reply from Rosyday
I will rate 0 if I can . Never buy here . I bought a dress on the 4th of september for a party on the 21 st and still no even dispatched yet . Costumer service by messenger said orders dispatch 8 to 10 working days mine still no dispatched and who kmow how long more for the delivery . Terrible company . They should warning aboit these times so people can decided if they can wait or not .
Reply from Rosyday
My item never arrived just envelope with best wishes from China been scammed
Reply from Rosyday
Very good kept me informed of when it would be arriving
DO NOT ORDER FROM THIS COMPANY UNLESS YOU WANT TO BE SCAMMED
I have tried to return 2 products as the sizing is not good plus the material of the product is cheap and feels like it will rip the first time you wear it.
When I contacted them for a refund they are only willing to give me a partial refund as they said I would need to pay to send it back to China but on the website the returns address is Staffordshire When I quired it all I got back was the same reply.
Reply from Rosyday
Ref: order number m-rosy-491439
Promised a refund of 30% of the cost as the garment wasn't suitable. No refund received after 15 days.
Reply from Rosyday
Easy to order, size chart very useful, quick and easy
Reply from Rosyday
Fab product great quality,service and price
Reply from Rosyday
Reply from Rosyday
DO NOT ORDER FROM THIS NON-COMPANY!!!
MINUS STAR - Still have not rec'd refund for items that did not fit. Emailed several times for how to return, NEVER GET AN ANSWER.......
Reply from Rosyday
I ordered a PURPLE bikini in July when it eventually arrived it was BLUE. If I had wanted a blue one I’d have ordered a blue one. I have sent 3 emails asking for a purple one and a way of returning the blue one, no response what so ever nothing no reply, won’t be recommending them to anyone absolute rubbish
My order no was 162571
Reply from Rosyday
I have ordered several items from them, mostly ok but I ordered a jumper and wanted to return it. I had to wait about 2 weeks for a response as they have to approve all returns. They then contacted me and said they would refund 50% as the return would be to China at my own cost
Every other company do offer returns and it can be done easily
Is this legal that they do not refund the whole amount and you cannot return
Reply from Rosyday
I HAVE BEEN REQUESTING THE RMA NUMBER BUT ALL I RECEIVE IS A COPY/PASTE EMAIL TELLING ME HOW TO RETURN ITEMS TO CHINA!!!!
HOW DO I GET THE RMA????
Reply from Rosyday
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