ME

MRS ELIZABETH MOORE

United Kingdom

Reviews

Review of Rosyday


Rated 1 out of 5 stars

2 awful dresses

After fighting to receive my order of 2 dresses
I am very disappointed in the quality
The material feels like paper , both supposed to be the same size
In reality one is a lot smaller than the other one
They are very poor quality
I would advise anyone thinking of purchasing anything from this site DONT , it's absolutely rubbish
The customer service is the same
SAVE YOUR MONEY

August 20, 2025
Unprompted review

Reply from Rosyday

hi MRS ELIZABETH MOORE

We are sorry to hear that you are not satisfied with product.
There are many similar orders in our system if we only search by your Trustpilot account. So we cannot make sure which is your order. Could you please give us more informations, such like the order number, name of the recipient, phone number, address or more informations to help us? We will give you a satisfactory solution.

Our Customer Service Team will contact you as soon as possible and find the best solution for you. Can you provide your order number or recipient's name, phone number, address or more information to help us? We will provide you with a satisfactory solution.

Best regards

Review of Rosyday


Rated 1 out of 5 stars

2 dresses not received

Still waiting for my order of 2 dresses
It's nearly a month now , one reply from this awful company" Rosyday"
Won't order ever again
Your loss
Elizabeth Moore
Updated at 6.38 on 12 August
Why do they send the same generic message
Just return my money ASAP
Elizabeth Moore

August 11, 2025
Unprompted review

Reply from Rosyday

hi MRS ELIZABETH MOORE

We apologize you've had a less than satisfactory experience with delivery timings and that's not the experience we want any of our customers to have. Our logistics team reviews customer requests very carefully and processes each order as quickly as possible, but we understand there can always be delivery issues related to factors out of our control.

Please wait patiently for a few more days, if you have not received it, you can contact the after-sales team cs@rosyday.co.uk. We will give you a satisfactory solution.

Our Customer Service Team will contact you as soon as possible and find the best solution for you. Can you provide your order number or recipient's name, phone number, address or more information to help us? We will provide you with a satisfactory solution.

Best regards

Review of Rosyday


Rated 1 out of 5 stars

I ordered 2 dresses on 17th July

I ordered 2 dresses on 17th July, not yet received, paid in full
Emailed 6 times but no response
Awful way to treat customers

August 1, 2025
Unprompted review

Reply from Rosyday

hi MRS ELIZABETH MOORE

We apologize you've had a less than satisfactory experience with delivery timings and that's not the experience we want any of our customers to have. Our logistics team reviews customer requests very carefully and processes each order as quickly as possible, but we understand there can always be delivery issues related to factors out of our control.

We have reported your problem to our Customer Service Team and they will reply to you within 48 hours. We will give you a satisfactory solution. Please notice that we will contact your email that left in the order.

Our Customer Service Team will contact you as soon as possible and find the best solution for you. Can you provide your order number or recipient's name, phone number, address or more information to help us? We will provide you with a satisfactory solution.

Best regards

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