Order not arrived
Order not arrived, no communication, don’t get back to your email or messages, can’t even contact someone for a refund
Reply from Rosyday
Hi,
We are sorry to hear that you are not satisfied with the shipping time. Usually, we ship out within 2-8 working days after placing the order. The hot-sale products need to be customized after placing order. But affected by peak season recently, the goods need to be disinfected and checked at the customs and warehouse. It will be resulting in delayed delivery.
We have reported your issue to our customer service team and they will get back to you within 48 hours. We will give you a satisfactory solution. Please note that we will contact you via email you left in the order.
Thank you for your kind understanding. Have a nice day!