Pipetto Reviews 643

Great product and great customer service. Problem with Royal Mail delivery was dealt with sympathetically and swiftly.

This is my third Pipetto case. I love the way it folds. I wondered whether to change it for another colour but have decided to keep it - a wise decision!
Communication was great. Thank you Anna.

Issue with adhesive on iPad case. The first problem I’ve had, over many years of Pipetto products.
Prompt investigation and resolution, following my approach to their customer service desk.
Replacement due delivery within five days of notification. Good communication throughout the process. Well done!

Firstly, the iPad case was excellent; a very good, well made, design. Secondly, for some technical reason, a discount didn't work but this was quickly rectified. Great communication - polite and efficient. I highly recommend Pipetto.

Impressive iPad case, very well made.

Please be aware that any bubbling on the back cover is likely due to the need to remove the plastic film designed to protect the product in transit.

Exceptional customer service from the team at Pipetto which sets them apart from many companies these days.

Would definitely recommend

After a bit of a shaky start, (2 emails not responded to) I could not fault the speedy efficient replacement of the mini iPad case.
Thank you to all concerned

I have bought and returned Macbook Air 2025 15" M$ sleeves as they were not enough of a close fit but the Pipetto sleeve is perfect

Just had a great experience with Pipetto. The product is great but actually the size didn't quite fit. Their team were really helpful, understanding and organised a replacement without any mistrust. Made me far more likley to buy form them again

Great suuport!

My shipment somehow got lost by the provider, however quick and friendly support helped me to retrieve it in no time.

Very happy with the quality product (iPad Origami Case) as well.

After receiving an iPad Pro case that I bought from the Pipetto online store, I noticed a small defect on it. I sent a request to Pipetto support and they responded promptly and replaced the case under warranty with no hassle. It's refreshing to see this level of support for products - thank you!

I have bought 6 iPad covers for myself & Family. The origami covers are excellent, versatile and practical.

I love Pipetto iPad covers and we have had several over the years but they no longer produce one for my ancient iPad 🥲I emailed them and the amazing Clare had a look in the cupboards and found me one and it’s on its way 🥳thank you Clare🥰and thank you Pipetto for the best iPad covers on the market 😀

I bought this case for my iPad mini 7 as I was attracted to the origami features of the case. Unfortunately there were some minor magnet placement issues that meant that the cover could flap open under gravity. This was due to unforeseen differences between the iPad mini 6 and 7. Thankfully Pipetto were very helpful and redesigned the case before sending a replacement. I can say that the new model works perfectly and would highly recommend it as an affordable case for the iPad mini 7.

Not being very online savvy I got my order for a tablet cover wrong. Promptly sorted out for me by helpful Customer Service.
Brian

They were super helpful and assisted me in returning and purchasing the correct product. 100% satisfaction

Fantastic iPad case and excellent customer service.

Although technically my issue SHOULD have been dealt with by the company I purchased from ( apple) they dismissed my issue immediately as it was purchased from apple “ shop” NOT “ store”. However, the customer service from the manufacturer Pipetto was exemplary! Special thanks to Anna & her understanding & patience. Very nice to know in this day & age, stick to purchasing & supporting small independents & not faceless corporations corporates!

I am a Pipetto iPad case user for many years now and utilized four different iPad across that time. I can only tell best about the quality and service. Surely I’ve had two warranty claims during that time but they all been processed professionally and without any problems. Reason was also justified since I’m using iPad very heavily, on a daily basis for may work and privately. Usability and tab security on highest level. I recommend!

First class customer service. I had an issue with an order and Anna helped me until resolution. Great commmunication and a customer first attitude which is rare these days. Thanks Anna,oh and Pipetto for a great cover for my IPad Pro 👍🏻

There was a slight delay in the delivery but I was assured that the order was progressing normally.
Sure enough it arrived the next day.
Excellent product.