Office Stationery Reviews 2,155

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent prices, easy transaction processes, and the well-packaged items that arrive in good time. Consumers appreciate the efficient service and the helpful, polite staff, with many highlighting specific instances where staff members went the extra mile to assist them. People also value the wide range of products available and the speed and reliability of the service. Consumers report seamless experiences from order placement to delivery. They also appreciate the quality of the products, noting that items match the descriptions and arrive well-packed. The company's customer service receives high marks, with reviewers emphasizing the ability to speak to real people who are knowledgeable and quick to resolve any issues. The fast delivery service is another frequently mentioned positive aspect.

Based on these reviews

Rated 5 out of 5 stars

Items were a great price, in stock and were dispatched the same day. We expected delivery in a few days, but they arrived the following day. Great quality, well packaged

Rated 5 out of 5 stars
Verified

We use one stationery supplier for many years. After reviewing our invoices we realised we ar being ripped off. After searching for alternatives we came across Office Stationery. It was a great choice... See more

Company replied

Rated 5 out of 5 stars
Verified

The goods weren't exactly what was ordered as the manufacturer was out of stock and substituted it with some thing else. The member of the sales team was very helpful, and found out why there had been... See more

Company replied

Rated 5 out of 5 stars

From the moment I placed my order to the delivery, everything was seamless. The packaging was eco-friendly yet elegant, and it felt like I was opening a present. The notebooks I received are of excep... See more

Company replied

Rated 5 out of 5 stars
Verified

Thank you for your marvellous service. The Pack of ‘2 Black Coloured Parker Jotter Gel Pen Refills’,that I received from you was well packaged, and encased to a high quality. They are neat handwriting... See more

Company replied

Rated 5 out of 5 stars

Hi, I am very pleased with the pack of display books I ordered from office stationery. They were excellent quality and were very reasonably priced also. Delivery was very quick too. Thank you. Fantast... See more

Rated 5 out of 5 stars
Verified

Customer Service A* Normal orders are fine but where a company comes into it's own is when something needs sorting the service I have received over many years from the staff never disappoints. They... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent company to deal with. Products as described, items well packed and speedy delivery. On the one occasion that I needed to get in touch, I could speak to an actual human being!!! Very... See more

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Rated 4 out of 5 stars
Verified

Items turned up quickly but reduced score is due to website stating 7 items were in stock when actually only 5 were. No issue getting refund which was processed efficiently also.

Company replied

Rated 5 out of 5 stars

Great company, been ordering stationery for our offices for years now. Amazing service, great prices and quick delivery! Thanks to the lovely Bev and the rest of the Office Stationery team! Highly r... See more

Company replied

Rated 5 out of 5 stars
Verified

"We've been consistently impressed with the quality and service provided by this stationery supplier. Their products are always top-notch, and they offer a wide range of items perfect for our office n... See more

Company replied

Rated 5 out of 5 stars
Verified

I was recommended to try Office Stationery and it was a fantastic tip. They offer great value, a terrific range of products and a much nicer shopping experience than trying to deal with huge companies... See more

Company replied

Rated 3 out of 5 stars

The email from them, confirming my order, says: "Your standard delivery should be delivered between Monday 28th July - Wednesday 30th July, deliveries are only made Monday to Friday." N... See more

Rated 4 out of 5 stars
Verified

Great product and keen pricing, however, no notification regarding delivery, and when it was delivered courier ( whichever company) just rand the bell, dumped the parcel in the garden and drove off be... See more

Company replied

Rated 5 out of 5 stars
Verified

Can’t fault the experience. Wanted 500 Blakes coloured envelopes that I have used before. They all turned up boxed and ready for use on time and in good condition.

Company replied

Rated 5 out of 5 stars
Verified

Consistently deliver quickly, my orders are always correct, never had a problem. There is a wide variety of goods available and the prices are good.

Company replied

Rated 4 out of 5 stars
Verified

Unfortunately I was supplied with A3 rather than A4 paper as ordered. However when I notified the company, I had a very prompt reply and the right size was sent to me very quickly.

Company replied

Rated 5 out of 5 stars
Verified

Talking to a real person who understands product is a real bonus. Queries are dealt with really quickly and politely.

Company replied

Rated 4 out of 5 stars
Verified

Thank you very much for the fast and prompt delivery of items I requested. Staff even went out of their way to help me place an order as I am unable to do this online, due to lack of IT skills in m... See more

Rated 5 out of 5 stars

Great selection of stuff and my delivery driver didn’t come when he should of and I called a lovely lady called Beverley and she got it all sorted out straight away, great service and will use again,... See more

Company replied

Rated 3 out of 5 stars
Verified

The envelope folders arrived but were delivered to the wrong address in the village and the packaging was broken open. The price and the product were fine.

Company replied

Rated 5 out of 5 stars
Verified

Exactly what i ordered arrived in good time postage free have kept the address for future orders

Company replied

Rated 5 out of 5 stars
Verified

When no other company could supply the product I wanted, Kelly went the extra mile to source the item I needed.

Company replied

Rated 5 out of 5 stars
Verified

The order was easy to place and it was delivered in very quick time. I would recommend Office Stationery. Paul Cooke

Company replied

Rated 5 out of 5 stars
Verified

I have ordered these folders before. They are very good and the speed and reliability service is excellent.

Company replied

Rated 5 out of 5 stars
Verified

Very good delivery fast delivery I haven’t used my purchase yet But my customer service experience was excellent I have no complaints good and reliable seller

Company replied

Rated 5 out of 5 stars
Verified

All the stationery arrived all at once and only days after ordering. The goods are of a good quality.

Company replied

Rated 5 out of 5 stars
Verified

Very fast delivery i.e next day and a good sturdy and good looking piece of office furniture

Company replied

Rated 5 out of 5 stars
Verified

There was an initial error with my order - human error -but the problem was quickly dealt with and rectified. Communication with customer service was excellent. I wouldn't hesitate to recommend Offic... See more

Company replied

Rated 5 out of 5 stars
Verified

Good range of products at competitive prices. Very efficient, very helpful polite staff. Highly recommended.

Company replied

Rated 5 out of 5 stars
Verified

Very helpful, you sent me links to Companies selling your office chairs to individuals.

Company replied

Rated 3 out of 5 stars
Verified

One of the items I required had its code changed,the items sent were not suitable. I had to return them for credit.

Company replied

Rated 5 out of 5 stars
Verified

Great prices, easy transaction. Items delivered well packaged and in good time (considering the time of year). Minor gripe would be that delivery was sent out in 2 parts which arrived on different day... See more

Company replied

Rated 5 out of 5 stars
Verified

My order of 500 envelopes was acknowledged immediately, and dates presented for delivery. They didn't arrive. My email saying so was promptly acknowledged (by Kelly) who arranged a fresh delivery whic... See more

Rated 5 out of 5 stars

“We’ve been working with this supplier for some time and their service has always been excellent. Orders are processed efficiently, products are of great quality, and communication is clear and profes... See more

Rated 5 out of 5 stars

Product prices were good. Goods received promptly and well packaged. Would use the company again.

Rated 5 out of 5 stars

"We recently placed an order and were very impressed with the quality of the products. Delivery was on time, prices were lower than other suppliers, and the overall service was excellent. Highly recom... See more

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Company details

  1. Office Supply Store
  2. Envelope Supplier
  3. Furniture Store
  4. Office Furniture Store
  5. Stationery Store
  6. Toner Cartridge Supplier

Information provided by various external sources

OfficeStationery provides all your office stationery supplies at fantastic discounted prices, from pens to paper and office furniture or just a single ink cartridge supplies for your printer. With secure payments and call centre to help, OfficeStationery has over 56,000 lines and are regularly adding new products ready to supply to your business with cheap office supplies. Buy with confidence, we aim to consistently be one of the cheapest office stationery suppliers in the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star


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Rated 3 out of 5 stars

Logistics and honesty are wanting

The email from them, confirming my order, says: "Your standard delivery should be delivered between Monday 28th July - Wednesday 30th July, deliveries are only made Monday to Friday." No tracking number was included.
It just arrived today - Saturday! - and was delivered by Yodel.
Sheer luck that I was in, and that it got delivered at all, since Yodel, along with many of these 'independent' couriers are a bunch of cowboys.
This is no reflection on this particular driver: he was courteous and helpful, waiting until I reached the front door to hand the (very heavy) parcel over. The good ones get tarred with the same brush, unfortunately.
Fast delivery and quality goods, but logistics are wanting.
UPDATE:
AND NOW I KNOW WHY!
I was puzzled by the name of the 'supplier' on the delivery label. I researched, and found this:
NWT FM Solutions (the actual sender of the liquid soap) is at
Units 9 & 10, Brickfields, Huyton Business Park, Liverpool, L36 6HY
Under another name, using this same address is an ebay account with the identical items I purchased priced OVER £37 CHEAPER!
Before I ordered from officestationery.co.uk, I had already checked out this NWT FM seller on ebay - but decided not to use them because of terrible feedback re. lost deliveries, and using dodgy couriers.
So, I order from officestationery.co.uk, who are selling stock they don't have - 'dropshipping' - and making over 30-odd quid from the deal!
Obviously, if I'd known of this before, I could have gone via ebay, and saved a packet on the identical deal.

Oh, well, officestationery.co.uk, you've just lost a customer.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

An exemplary service

An exemplary service - thank you

July 1, 2025
Unprompted review
Office Stationery logo

Reply from Office Stationery

Hi Ralph, thank you for taking the time to leave us some feedback! We are so glad to hear you had a positive experience and received good service from our team. Best wishes from The Office Stationery Team.

Rated 5 out of 5 stars
Verified

Prompt delivery

Prompt delivery. Easy transaction.

June 20, 2025
Office Stationery logo

Reply from Office Stationery

Hi Peter, we're happy to hear that your transaction was easy and our delivery was prompt. Thank you for your positive feedback!

Rated 5 out of 5 stars
Verified

Thank you!!!

Thank you!!!

June 23, 2025
Office Stationery logo

Reply from Office Stationery

Thank you your feedback - we hope you are happy with your order! Best wishes - The Office Stationery Team.

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Rated 5 out of 5 stars
Verified

The goods weren't exactly what was…

The goods weren't exactly what was ordered as the manufacturer was out of stock and substituted it with some thing else. The member of the sales team was very helpful, and found out why there had been a change, and since she could not really do anything about it, offered a 10% discount on my next order. She was a great ambassador for the company.

June 23, 2025
Office Stationery logo

Reply from Office Stationery

Hi Michael, we appreciate your positive feedback. We are happy to hear that our team member was helpful in explaining the substitution and providing a resolution. It's great to know that their assistance was appreciated. Thank you again for your review. Best wishes - The Office Stationery Team.

Rated 5 out of 5 stars
Verified
Office Stationery logo

Reply from Office Stationery

Good afternoon, Sandra, many thanks for taking the time to leave us some feedback on your recent order. We are so pleased to hear you got your items delivered to you quickly and were impressed with our competitive pricing. We hope to help you again soon. Best wishes - the Office Stationery Team.

Rated 5 out of 5 stars
Verified

easy to order

easy to order, arrived quickly, good quality

May 19, 2025
Office Stationery logo

Reply from Office Stationery

We're happy to hear that ordering was easy, the delivery was quick, and the quality was good. Thank you for your positive feedback!

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