MA

Martyn

United Kingdom

Reviews

Review of Calor

Rated 5 out of 5 stars

Excellent service today from Graham & Theo

Excellent service today from Graham & Theo today who were visiting a neighbour to fix a leaking valve and were kind enough to take the time and effort to check the same corrosion was not occuring on my meter. Could not have been more professional or happy to help put my mind at rest as you can never be too careful where gas is involved. - Thanks :)

November 18, 2024
Unprompted review

Reply from Calor

We are thrilled to hear about your positive experience with Graham and Theo. It's wonderful to know they went above and beyond to ensure your peace of mind. Their dedication to providing excellent service and putting customers at ease is truly commendable. We appreciate your kind words and will share your feedback with the team.

Review of Office Stationery

Rated 4 out of 5 stars

Items turned up quickly but reduced…

Items turned up quickly but reduced score is due to website stating 7 items were in stock when actually only 5 were. No issue getting refund which was processed efficiently also.

July 12, 2024

Reply from Office Stationery

We appreciate your feedback and are glad to hear that your items arrived quickly. We understand your frustration regarding the website's inaccurate stock information. We strive to maintain accurate stock levels and apologise for the inconvenience this caused. We're grateful you received a prompt refund.

Review of JACK & JONES Online Shop

Rated 1 out of 5 stars

8 days later and still no delivery when…

8 days later and still no delivery when have paid for delivery within 3-4.....

Having read your response I have already contacted your email customer support team having initially tried to resolve it via your online chat. I was left with no alternative but to email as online chat failed to connect me with anyone despite me waiting 30 minutes for it to do so. Seems this is as efficient as your deliveries!!

December 2, 2023

Reply from JACK & JONES Online Shop

Hi,

Thank you for reaching out to us. We sincerely apologize for the delay in processing your order. Our team is currently experiencing higher than usual volumes, leading to a delay in delivery. 

We understand the frustration this may cause, and we want to assure you that we are working diligently to resolve this issue and expedite the shipment process. 

If you haven't already done so, we kindly request that you reach out to our customer service team via email at customerservice@bestseller.com with your order details. 

If you've already contacted us, please rest assured that we are actively reviewing your inquiry and will get back to you as soon as possible with the necessary information and updates regarding your order, including tracking details and delivery estimates.

Thank you for your patience and understanding as we strive to provide the best service possible.

Best regards,
BESTSELLER online shops
Customer Operations

Review of Chorley Group

Rated 5 out of 5 stars

Great Service from Dean at Wigan

Initially I was looking for a new car however with the microchip issue causing seriously long lead times of 6-9 months I looked at available nearly new options. A 69 reg Qashqui was available on site and Dean guided me through the various purchase options available. At no time was there any 'pressure selling' which I detest and Dean couldn't have been more helpful. 2 days after the initial test drive the car was mine and I really dont think the buying and trade in process could have been much easier. I don't usually bother to do reviews like this but credit where its due - Cheers Dean!

January 6, 2022
Unprompted review

Reply from Chorley Group

Wow what a fabulous review for Dean and the Wigan team. We truly appreciate your 5 Stars and will make sure the team get a copy. As a family business we pride ourselves on the friendly, hassle free, no pressure car buying experience and it's great to read this is how you felt. We're here if you need anything and keep on enjoying your new Qashqai.
Best Wishes,

Kind Regards,
Adam J Turner
Managing Director
Chorley Group

Review of Vision Direct