The help to get me logged back into my account by sending the reset instructions. The automatic reset because I forgot my password didn't work in that it never delivered the rest password email to my... See more
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From subscriber to lifelong customer—MailerLite allows you to achieve more with your email marketing without breaking a sweat (or the bank). 💌 Build stunning newsletters: Our Drag and drop editor puts you in control of your newsletter design, with interactive elements that engage subscribers. Choose from over 90 templates, save your favorite templates and content blocks, and apply your brand styles globally to keep every email on-brand. 💰Simple, stable pricing: Send unlimited emails with every plan. With plans starting at $10/month it’s never been more affordable to build a loyal community with email. 🪄Lead generation made beautiful: Stop visitors in their tracks with stunning landing pages, forms, websites, and pop-ups that capture attention—and subscribers! Choose from a range of pixel perfect templates that are fully customizable. You can also whip up landing pages, copy, and images with some AI magic. 💸 Monetize with 0% commission: Sell digital products and paid newsletters without giving us a cut of your revenue. Connect your ecommerce store to showcase products in emails, track sales, and convert subscribers. 🤖 Advanced automations, executed effortlessly. Powerful automations don’t have to be complicated. Choose from multiple triggers, add custom fields, create multi-trigger workflows, and enjoy unlimited audience segmentation. Plus, use dynamic content and features like Deliver by Timezone to personalize every email for higher engagement. 📊 Data-driven decisions: Track clicks, open rates, and conversions with detailed reports. Go further with A/B and multivariate tests on emails, forms, and landing pages to fine-tune performance. 💚 Try MailerLite free and get expert support to help you grow.
United States
Replied to 69% of negative reviews
Typically replies within 1 week
I could not log in because my contact email adress was not available anymore. After several attempts and completey emptying the browser cache I was able to log in with the old adress having been set on a new password by the support team. Thus I could change my contact mail and now everything is fine again.
Pheew...
Superb customer service! I received very quick support and a solution to my problem. I highly recommend!
Quick and fast support. Fair rates. Would recommend.
Help with billing/invoice for VAT purposes. Jaycille was very nice and helpfull.
It is really helpful to have a live chat with support, which I find difficult to find with many products. The chat bot support is very good with MailerLite but you can't beat having a live person to truly answer the more complex questions or the questions of a newbie. It would be much more difficult if I had to get my answers via email back and forth, in addition, it would takes days longer.
Outstanding Support – Thank You, Lilian!
I accidentally deleted all my contacts, including my main segment, and was in complete panic. Lilian from MailerLite support responded with incredible speed, kindness, and professionalism. Not only did she help me recover my entire list, but she did it with such warmth and efficiency that I was genuinely impressed.
In a world where customer support often falls short, Lilian is a shining example of how trust and loyalty are built. Thank you, Lilian - your work is truly invaluable!
I wholeheartedly recommend MailerLite and deeply appreciate having people like Lilian on the team.
Great Human Help! All of my questions were answered and I was supported every step of the way.
I am so excited to have found MailerLite. I have worked with their competitors (other email marketing platforms) and they would not assist at the level the customer service team did at MailerLite. Specifically, Hans (live person not just AI) assisted me with domain authorization and simply answered my questions around automation.
He shared great insight on how I could connect/sync MailerLite to Learnworlds. I was so grateful for Hans taking the time to show me the specific functions I was interested in and not take me on a whole exploration of functions I already understood. This was a time saver and he was gracious and patient with every step.
MailerLite is a head of the game when it comes to customer service. Their competitors should take note.
I am investing in the email marketing service for my business.
I accidentally deleted all my clients subscribers and they solved this problem within 10 minutes. Amazing, thank you so much Jaycille!
Quick response. Clear information that helped me to fix the issue easily.
Ana was really helpful, understood my issue and helped me resolve it very promptly.
MailerLite is so easy to use, especially the email template builder!
Support was also great, thanks for all your help, Francisco!
The mix of bot and person was actually helpful. The bot new what I was asking and routed me to the right person who solved my problem
Excellent support that didn't give up until my problem was solved. When I had to work on something else for a while, a new person stepped in. They familiarised themselves with my problem and helped to solve it. SATISFIED!
Their support team is excellent - thanks, Mariia!
Great customer service experience! I love Mailerlite:)
Excelent! Super intuitive to use. And any question you have they can support you to move that foward!
I am delighted with the MailerLite system. Everything works perfectly, and there are many opportunities for business. If I am unable to configure something, their support team assists and answers questions.
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