It works well. HTML and JavaScript codes are also working in Landing pages. Drag and drop facilities are very nice. Only drawback with platform that with $200, facility for workflow is not available,... See more
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GetResponse is the email, automation, and AI platform that helps you grow your business across the channels you own - like email, SMS, landing pages, and popups. From solo founders to scaling ecommerce brands, we make it easier to launch campaigns, drive revenue, and keep customers coming back – all in one affordable, scalable platform. No send limits. No rented reach. Just owned growth that scales.
United States
Replied to 91% of negative reviews
Typically replies within 48 hours
GetResponse has completely transformed how I manage my email marketing and automation. The platform is powerful yet easy to use, and their support team is always quick, professional, and genuinely helpful. I love the intuitive workflow builder, beautiful landing pages, and reliable deliverability — everything just works seamlessly!
If you’re serious about growing your list, nurturing leads, and turning subscribers into loyal customers, GetResponse is the best partner you can have. Highly recommended! 🚀
Reply from GetResponse
Getresponse is a great platform,and they have the best customer service ever!
The customer service was just brilliant, very quick, very polite, very helpful and would definitely recommend.
Reply from GetResponse
Stay Away from This Company ⚠️
I purchased a one-year subscription and contacted them halfway through the year to explain that I hadn’t used my account and that their service was no longer relevant for me. I politely asked for even a partial refund, but they refused.
When I requested to cancel my subscription, their representative told me that doing so would require closing my account entirely — which made no sense, since I had already paid for the remaining months. I specifically said to keep the account active until the end of the paid term, because closing it early would be a waste of money.
And yet, after a full year, they charged me again without any notice or authorization. For what? I made it very clear that I did not wish to renew and that the service was useless for me. This is completely unacceptable, and I strongly advise others to stay away from this company
Reply from GetResponse
I have been making use of GetResponse for 5 years, and I love their software very much, especially for starters, its affordable price, its ease of monetisation, and their support team, who are very kind and respond to what you need.
I had a great onboarding call with the GetResponse expert in the name Monika. The session was very helpful and clear...she guided me step-by-step on how to set up my landing page and email automation for my eBook. I really appreciated her patience and the practical tips she shared. The call helped me understand the platform better and gave me confidence to move forward with my project. Highly recommended!
Reply from GetResponse
We set a webinar and promoted on the social media with paid ads, but the webinar did not start. We immediately got in touch with support, they were also unable to start the webinar. It was a complete failure. We had to get in touch with the enrolled audience one by one to apologize. The support filed an IT ticket however there is no response. The message is very clear we take your money but we do not care.
If anyone is considering using Getresponse for online Webinars, SAVE your money and find a better platform.
I will update this post with the progress.
Reply from GetResponse
Absolutely terrible customer service! Been trying to cancel for months now.. don’t give them a card you want to keep. You’ll have to cancel your card to get them to stop charging you!
Reply from GetResponse
Absolutely horrible customer service! I’ve been trying to cancel going on six months now and month after month new charges appear each time I contact them to cancel… no luck thus far. I will end having to cancel my debit card just to get these people to stop charging me!
GetResponse live chat response was fast, fluid and professional. My issue got addressed in record time while providing detailed information with explanations. I highly recommend this service to family and friends. Excellence in executing campaigns.
Reply from GetResponse
easy, intuitive and well prepared tool for e-mail marketing.
Reply from GetResponse
Representative was very respectful and patient in assisting me to resolve my problem and remained online until it was completed.
Reply from GetResponse
It’s an all-in-one email marketing platform that helps creators, solopreneurs, and
small businesses grow, monetize, and automate—without needing a tech team.
Reply from GetResponse
The editor is absolute rubbish, it cannot stick to a consistent size and font when spacing and copy/pasting from other editors. This should be a BARE MINIMUM BASIC in 2025.
Secondly, the pricing is absolutely outrageous considering how dated the backend interface is. Why are AB tests and automation separate? Just put similar things under 1 category, and make the emails available across all of them. E.g. When I'm building the AR sequence, I can't just copy the winner email/subject lines over and set the send date from signup. I have to copy the entire email and reformat, redo the links all over again.
Thirdly, there is STILL no way edit the name of newsletters after they've been sent, even though they are only for your own reference. The "name" section isn't very obvious initially, and if you forget to add one, you'll just forever have a stupid looking "untitled message" in your sent emails list. It is absolutely crazy that you can't change something as simple as this.
Fourthly, I cannot believe there is no way to simply upload an spreadsheet of emails or create a format that can automate the process of adding bulk content into the sequence, or even exporting the contents. The getresponse backend is dated by atleast 10 years at this point atleast.
I don't need all the fancy landing pagegs, webinars and other nonsense. Maybe consider additional tiers for people that need those products. But again , the price is way too much for most of us that just want to send and test emails and build auto responder sequences.
Reply from GetResponse
Starter plans are available starting from 1,000 contacts, but when importing contacts get message 'To continue import, we need to upgrade your list size limit to : 1,000
Reply from GetResponse
Communication with their support team is easy-going but professional. Feels like they are really there to help you. And her replies are extremely fast yet they manage to collect info and updates from the team. No wasted time, no «empty» emails.
Reply from GetResponse
This platform froze our newsletters, yet still continued to charge our non-profit org. We tried to freeze the account but they ended up charging us for services they were not providing for 6 months. Terrible customer service and response is negligent.
Reply from GetResponse
I have used the auto responders and email marketing tools and going good. Though I have failed to generate results the overall experience with the tool is good.
Reply from GetResponse
Awesome experience with you and work always feel like a wonderful your reply is fast for Queries Solve
Wow ... Thank you so much Getresponse to Support
Thank you
Avinash.
Reply from GetResponse
A very thorough review was very helpful. I really enjoyed the help.
Reply from GetResponse
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