I have been using LFF eyeshadows and highlight for a few years now and I really like them although I do find that some eyeshadows go very powdery at times . I ordered a highlight this week and as usy... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
I have been buying Look Fabulous Forever products for several years and particularly like the eye and lip primers, cream blush and foundations. I would have give 5* if the packaging were better. I hav... See more
Company replied
Verified
Great, swift service. Wonderful products. I ordered two lipsticks which just have the best texture I have ever experienced in a lipstick. The only downside is that the hollywood red seems a tat too... See more
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Unfortunately the foundation was not for me. It was difficult to blend and 'piled'. I understand though that this could be due to many factors including the moisturiser I wear. However, the blush... See more
Company replied
I am in the US and I love ordering from LFF. Always fast at processing the order, professional customer service when needed, products are top level. I recently ordered another lipstick (the long lasti... See more
The long lasting lipsticks are great. My favourites are Sweet Pea and Dusky Pink for evening and day respectively. Before ordering Dusky Pink, I was concerned that it may be too pale, given that it is... See more
Company replied
I am new to LFF. I am a senior citizen who likes to use a blue shadow which has been very difficult to find lately or too shiny. My two new shadows are perfect and blend easily on to my eyelid, and... See more
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I didn't really wear makeup, partly because I tended to be allergic to so many products and partly because I could get away without it. I'm 64 now and saw a picture of myself recently - oh dear. Ner... See more
Company replied
Not many companies gives you free returns but no trouble here.cosmetics of excellent quality and Julie so helpful .my skin is super sensitive and it reacts to almost everything.so grateful you can try... See more
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Look Fabulous Forever make up and skin care really are fabulous. There is an excellent range of colours and the quality of the products is excellent. Customer Service personnel are very helpful I... See more
Company replied
I cannot quite believe it but my order of two items placed Sunday morning 7th July was delivered by my postman at 9am this morning Monday 8th July !! What efficiency ! Amazing, well done. I cont... See more
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Fabulous Forever has some great products, from makeup to skin care. I recently tried their night cream and I like it a lot. I'm out hiking in cold and wind often and my face needs more moisturizer. Th... See more
Company replied
Several months ago I ordered some foundation. When the box arrived I opened it and it was empty! I rang and told a very helpful lady, having also sent a photo of the wrapping from my phone. It was r... See more
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Look Fabulous Forever has skincare and make up of high quality! If a product is not suitable there is a returns policy and if you have any problems the customer service is excellent! Love this compan... See more
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I am 70+ and live in the mountains of Colorado. The air is dry, and our winters can be fierce, but summer days have abundant sunshine. Maintaining the skin requires a lot of help! In the last year I... See more
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Verified
This is the most fabulous online company I have ever dealt with. The products are wonderful, at a reasonable price and customer service is the best I have ever experienced. In addition there are spe... See more
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Verified
I have purchased from LFF several times. Never disappointed with quality of products. My personal favourites are the Face Prime, Light Look Beauty Balm and the Blush, which seems to have better stayin... See more
Company replied
Verified
I have received the serum lipstick lip primer and eyeshades and I am thrilled. I feel the colours are suited to me. I am pleased with delivery and the packaging. I look forward to purchasing more prod... See more
Company replied
Verified
Really good colours for my warm skin tone, all products are easily applied. My makeup looks more professional since watching the tutorials and using the right makeup brush for the job. The packaging l... See more
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I’ve just received my third order from this wonderful company, beautifully packaged and the colours are just right. It’s so refreshing to have cosmetics that are specifically designed for more mature... See more
Verified
Look Fabulous Forever is the very best online company I have ever used and believe me I have used a lot of them. From the fantastic customer service (even during lockdown) to the products and the own... See more
Company replied
Verified
Look Fabulous Forever is exactly that fabulous! The products are great, customer service is the very best I have ever experienced. What other company says, try the product and if you don’t like it r... See more
Company replied
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I felt I'd lost my way as far as makeup and skin care was concerned. I didn't feel comfortable approaching beauty counters and as a result spent a fortune buying products that weren't right for me. Lo... See more
Company replied
Verified
I love using the products that I have from you.I don't wear much makeup because some times when I haven't any on people think I am wearing makeup so sometime I have to prove that I am not, my skin is... See more
Company replied
Verified
A well deserved five stars. At the age of 90 one requires a little help. Have been using LFF for several years,love the day & night creams my skin is so smooth (wish it would magic away the... See more
Verified
Just received another order from LFF and as usual it has arrived only 3 days after ordering and packaged well . I am looking forward to trying the primer and serum after now having eye shadows in 5 s... See more
Company replied
Verified
The website is amazing! So easy to navigate and I love the video tutorials which certainly give great ideas on how to apply makeup. Packaging and products are good quality and delivery quick. I hav... See more
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From my first order of foundation i was hooked ! Such a perfect product had tried endless amounts of foundations for my eczema rosacea skin and this is just perfect. The colour and finish is just perf... See more
Verified
Great advice and tutorials. Lovely selection for warm or cool tones and all the tools to help you apply your makeup. My only criticism is that the lipstick colours are not very true to image online. I... See more
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I have always had a good experience with LFF. My one criticism is there have been no samples as it's difficult to buy foundation, for instance, without trying the colours on your face. I'm sure they... See more
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Have wondered about ordering for a while.... had the face primer recommended by a friend ... it’s fabulous! Also like the eye primer, wear it every day -no shadow but it just looks so natural and mean... See more
Verified
I was delighted to discover a company devoted to making older women more visible. I love the eye make-up (and the essential tutorials) and particularly the eyeliner (I'm using the charcoal eye shade... See more
Company replied
Verified
Been looking for a while for no ‘glitter’ eye shadows and bought two eye shadow trios. The eye shadow is super and the dark shades are ideal for use as eyeliner. The lipstick I bought didn’t suit me a... See more
Invited
Delighted with the speed of delivery and the quality of packaging, which is beautiful. The Tutorials were very helpful and was the reason I decided to try the products. Don't have them all yet but... See more
Invited
The make up is excellent and really suits older skin. The pale green shadow for the eyelid with the taupe in the crease of the eye creates a really beautiful effect. The eyebrow liquid brush is geniu... See more
Invited
I have always found it hard to get natural looking brows, some pencils are too harsh , so I thought I would try Look fabulous forever brow colour, It did take a few goes to get it right and to gai... See more
Invited
I have a very sensitive skin, often reluctant to buy cosmetic products. Having read the positive reviews encouraged me to buy Fabulous Prime, Fabulous Lip Prime and the Foundation Brush, Well, my... See more
Invited
For a long time i have been looking for a product to define my very fair eyebrows and make them look natural. I have also been trying to find an eyeliner which doesn't leave me with two black eyes... See more
Invited
Look Fabulous Forever Products are without exception excellent. I love them all. I couldn't live without them now! The speedy delivery of each order is fantastic, usually received the next day in a l... See more
Verified
I ordered 4 products . They arrived quite quickly as promised and were nicely packaged The items are as described , the eye primer , eye shadows and application brush. I am delighted with them all an... See more
Company replied
Verified
I like this make up! The quality is good and I can find some colours to suit me (hopefully there will be more as the brand continues) My main quibble is the shiny non biodegrable envelopes in which th... See more
Company replied
I posted last month with nothing but praise for the products. However I’d had a problem with packaging which I felt hadn’t been resolved very well. All I can say now is WOW. You certainly responded po... See more
Verified
The products I had bought before are lovely and delivery is always very swift. However I sent in two queries to the offline web chat service and never got a reply. I can’t even remember exactly what... See more
Company replied
Verified
The process of ordering was fine. However as to the products most were ok - The face primer has made a difference to my makeup look - the highlighter I am still getting used to using - the rosy glow... See more
Company replied
Verified
Since discovering this amazing company I have been so impressed by both the products, which are absolutely fabulous and the owner, Tricia. The products particularly the primers are amazing and I have... See more
Company replied
Verified
Love the products, service and the tutorials. I am absolutely loving Tea Time at the Ritz with Trish, helping us through this very difficult period - keep up the good work Trish but also take care of... See more
Verified
Look Fabulous Forever products are simply the best. The web site is well organised and laid out so shopping is super easy. The products are dispatched quickly, well packaged and a joy to receive. Alth... See more
Verified
The cosmetics are wonderful, and the videos showing how to use the cosmetics are all very useable. The prices are mid range, and generally I've found they are of good quality and last well. After plac... See more
I ordered the grey eyeshadow palette, it arrived, well wrapped and promptly. The big mistake was that I'd ordered the refill! Phoned customer service and left a message, I got a call back and th... See more
Company replied
I am a new customer and feel the need to share my experience . Great makeup for the older face, no shine eye shadows, subtle colours, but very effective, love them. The products are excellent, w... See more
Company replied
Company details
Information provided by various external sources
Our philosophy is simply that age is no barrier to looking fabulous. Our makeup is specially formulated for older faces, eyes and lips and is designed to work with the challenges of ageing.
Look Fabulous Forever
Written by the company
- We celebrate the beauty, individuality and joie de vivre of older women.
- Women who care less about looking years younger and more about being their best, most confident selves. Our website features a transformations gallery which is filled with inspirational before and after photographs of women over 50 using our premium makeup. You can also view video tutorials filled with hints and tips for great looking makeup when you're older.
Hassle-free returns
We offer a no quibbles returns policy!
Try our makeup for 30 days and if you are not happy, you can return for an exchange for a full refund.
Contact our team of professional makeup advisers for more information on 0808 168 7447
Contact info
Wimbledon Business Centre, The Old Town Hall, 4 Queen's Road, SW19 8YB, London, United Kingdom
- 08081687447
- info@lookfabulousforever.com
- lookfabulousforever.com
4.4
Excellent
10K reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
No stars as one item came no…
No stars as one item came no explanation and i paid £75 for 3 items!! Have asked for this to be sorted…
July 12, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Debs,
We are so very sorry that your parcel was damaged in transit and some items were missing. We will arrange to send the missing items today, once we have confirmed which items these were.
We hope you have seen our email too in response to yours and we look forward to getting the missing items resent asap.
Warmest wishes,
Caroline
LFF Team
I’m having trouble with the highlighter…
I’m having trouble with the highlighter stick, it doesn’t come out evenly. It’s all or Nothing. The blush that I was sent based on my skin tone is hard to apply and too light. I I love the eyeliner sticks, they go on smooth and stay as long as I have primer on my eyelids
July 8, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Tanya
Many thanks for taking the time to leave a review and we are sorry to hear you are not happy with the highlighter or blusher.
With the highlighter do give it a good shake before clicking and click just twice. If the blusher is not right for you then do return it for an exchange or refund and details may be found on the returns page on the website here. https://www.lookfabulousforever.com/returns
Warmest wishes,
Caroline
LFF Team
I cannot quite believe it but my order…
I cannot quite believe it but my order of two items placed Sunday morning 7th July was delivered by my postman
at 9am this morning Monday 8th July !!
What efficiency ! Amazing, well done. I continue to enjoy your products too.....
July 8, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear 'custoamer 2'
Many thanks for letting us know that Royal Mail and our lovely warehouse team have excelled themselves - fabulous to hear!
Warmest wishes,
Caroline
LFF Team
Excellent customer service
I recently had to return a couple of products as the colours weren’t working for me. My exchange items were sent out promptly. Sadly, the colours still weren’t right so I returned them and requested a refund. This was paid very quickly but I thought there was an error and so called them. The lady was very helpful and explained the refund in full and she was very patient with me as I still thought there was an error but all was good in the end.
I wish every company had such excellent customer service.
Thank you.
June 27, 2024
Unprompted review
Disappoinged
I received the foundation and serum which is okay at first I thought was good, but does t stay on long, no better than cheaper brands the lipstick is too bright and doesn't stay on lips at all so very disappointed- I wrote asking to change colour and asked for maybe sweet pea as a sample but never got a reply, so all in all very disappointed- all very expensive for what I’ve got. Delivery was quick and packaging good would have preferred better goods that actually do what you say they do. Sorry very disappointed
June 4, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Patricia,
Thanks so much for taking the time to write a review. we are so sorry you do not seem to have received the email we sent on the 1st June - perhaps it is in your spam folder?
Sadly we do not have samples.
Here is our email we sent:-
Caroline Geraerts
replied
14 days ago (Sat, 1 Jun 2024 at 1:58 PM)
To:xxxxxxxxx(email address was as per the one on the order)
Dear Trish,
Thanks for getting in touch, we’re so sorry to hear this product wasn’t right for you.
To return an item, please click here https://www.royalmail.com/track-my-return/create/4529 to print your free returns label or arrange for you parcel to be collected from your home.
The label can also be printed by the Post Office. Once you have completed the form you will receive an email with both a label and a code for the PO to use if you are unable to print your own label. You can also arrange a collection from your home. More information about returning items at https://www.lookfabulousforever.com/returns
Before returning your item/s, please recycle as much of the packaging as you can in your household recycling and just return the product - we do not need the leaflet, tissue paper, outer cardboard product sleeve or bubble wrap. Don't forget to include a covering note detailing name, address, order number and action required.
If you’d prefer to exchange your returned item for a different product, that’s fine as long as the new product is the same price or less than you’ve already paid. If it’s less, we’ll refund the difference. If it’s more, please ask for a refund and place a new order for the replacement product.
You can send the parcel from any postbox so it may be easier to return the item in an envelope rather than the box it came in as some of the boxes do not fit into a post box.
We’ll issue your refund or send out your replacement products as soon as we receive your returned parcel.
Best wishes,
Caroline
Caroline Geraerts
Customer Service and Beauty Expert
www.lookfabulousforever.com
Reply from Look Fabulous Forever
Dear Elizabeth
We are so sorry to hear this and have checked our emails but sadly do not find any from 'Elizabeth Lloyd'. Can you tell us which email address you sent your emails to please and the email address used to send them?
Please try re-sending your emails and they should be sent to info@lookfabulousforever.com.
We look forward to hearing from you soon.
Warmest wishes,
Caroline
LFF Team
Best ever make up I’ve used feels…
Best ever make up I’ve used feels beautiful my friends are turning to it too not sure what it is but just feels beautiful and looks amazing so many comments
June 5, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Nicola
Thank you so much for this truly fabulous review - you've made our day!
Warmest wishes,
Caroline
LFF Team
This company has charged my credit card…
This company has charged my credit card $39.95 twice through PayPal. I have never ordered anything from them and this is the first time I’ve opened there mail.
I will have to reach out to my bank to have them get my money back unless this company returns my $80 without that.
I am trying to respond. Unfortunately I can’t find the required reference number to respond.
I’ve reached out to my bank for assistance.
June 1, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Reviewer
Thanks you for your message and so sorry to hear this. if you would like to email us at info@lookfabulousforever.com and let us have your email, name and address we will investigate for you. No need for an order number as we can find this from the rest of the info you provide. Thanks
Warmest wishes
LFF Team
Difficulty in removing lid on eyeliner pencil. Now leave my 2 existing pencils without a lid
I have been very pleased with all the products I have bought except the eye pencil. I love the actual soft pencil on the eyelids but it’s the actual applicator I find it very difficult to remove the top. I have broke 2. The first one I emailed about and very kindly was sent a replacement and told to run the pencil top under warm water which I did, but the pencil completely broke in half and the actual soft lead fell out. I love the eyeliners I did have 2 (now have 2) wish the lid was easier to remove.
May 15, 2024
Unprompted review
I am completely sold on all the…
I am completely sold on all the products , I have had so many compliments since switching to LFF.
I think the highlighter is a game changer .
Today I received my face primer and wow ! Just as described applying it was a real treat .
May 8, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Sue
Thanks so much for your truly fabulous review, its made our day!
Warmest wishes,
Caroline
LFF Team
Great products
Great products, good delivery time, and I feel they are really concerned for us older ladies that still like to wear makeup and look good!
April 25, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Dianne
Thanks so much for taking the time and trouble to write a review, it is very much appreciated.
Warmest wishes,
Caroline
LFF Team
Brilliant service
Have been a fan of LFF for a number of years. Recently ordered their Beauty Balm in light which when it came was very obviously too dark for me. But of course that’s always a risk when buying makeup online. After reading their returns policy (I’ve never had to return anything to them before) I emailed them to ask if I could exchange. Within hours Caroline replied that a replacement had been sent. Brilliant service. Thank you.
April 14, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Carol
Thank you so much for your fabulous review and we hope the new shade will suit.
Warmest wishes,
Caroline
LFF Team.
Lipstick goes a blue colour
A good few yeas ago I bought a lipstick ,Dusty Rose Longer Lasting beautiful colour stayed on well did not change colour.
I have twice now bought the same lipstick and within minutes it turns a blue pink colour on my lips .
So I won’t buy from this company again as I think they have changed the format and not said .
I do not have a problem with any other lipstick I have bought.
April 8, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Linde
Thanks you taking the time and trouble to write a review.
We are so sorry to hear that you are disappointed with your latest versions of the Stay All Day Dusky Rose lipstick. I can confirm that we have not changed the formulation.
As with all our products, if you are not satisfied with them they may be returned within 30 days of purchase for a refund or exchange, used or unused.
Please visit the returns page on the website here https://www.lookfabulousforever.com/returns for full details on how and where to return and to create your free returns label or arrange for the item to be collected from your home.
Again our sincere apologies that this lipstick did not suit.
Warmest wishes,
Caroline
LFF Team
Light look beauty balm
I recently decided to try light look beauty balm, I have lots of your products and have always been very happy with them.
I applied after my moisturiser, when I squeezed it out it looked very orangey, but though it would be okay when brushed in, unfortunately it wasn’t, have tried it twice. What am I doing wrong? I bought 02.
March 9, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear 'Fuertelover'
Thanks for taking the time to write a review and we are so sorry the balm does not suit. The 02 is one of our darker balms equating the 03 in our foundation. If you haven't already done so please do take the foundation shade finder quiz to determine the best shade for your skin and you will find it on the website here https://www.lookfabulousforever.com/choosing-foundations.
To return your balm for an exchange or refund please follow the instructions on the website here https://www.lookfabulousforever.com/returns
Hope this helps.
Warmest wishes,
Caroline
LFF Team
Great company
I bought a quantity of items. Lipsticks and eye shadow were all great. Unfortunately the foundation didn't work but on return an immediate refund was given.
Excellent company.
February 25, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Julie
Thanks for your great review but sorry the foundation didn't work for you.
Warmest wishes,
Caroline
LFF team
Lovely lipsticks
Lovely lipsticks. Good advice given choosing the right colours for you.
It can be expensive buying lipsticks that just don't suit you, but their sales pitch is about not making those mistakes..
Lots of variety in the shades..lip pencils are a bit powdery, but there is a nice range of colours, again, to match your lipstick.
Make up tutorials are useful and the blogs by Trisha are interesting, covering issues that us "women if a certain age" are likely to encounter, but written with integrity and a refreshing lack of bias or discrimination. All in all a brand that does think about the age it's trying to reach and good luck to them
March 22, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Linda
Thanks so much for taking the time to write a fabulous review, we very much appreciate it.
Warmest wishes,
Caroline
LFF Team
Brilliant team in Customer Service
Brilliant team in Customer Service. I messed up my order and immediately sent a grovelling email to ask if my order could be put right before it was paid for. It was a Sunday and I was hoping someone would pick it up on Monday morning to have time to put it right. Tbh, I thought I would just have to smile and pay up the original order. But within an hour - Sunday, remember - someone (a clever bot?) replied with a new, corrected, order. And here we are on Tuesday afternoon and my order arrived at my door this afternoon. Amazing! Customer services are really ‘fabulous forever’. Thank you so much *****
March 3, 2024
Unprompted review
Reply from Look Fabulous Forever
Thanks Sheila
This is wonderful to hear and to put your mind at rest we do not use bots - it was me and my insomnia!
Warmest wishes,
Caroline
LFF Team
Customs charge…
I have loved your product for a number of years… eyeshadow and lipstick in particular.
My recent order to Canada came very quickly, under a week, but I had a customs charge of $23.00 to pay.
Thought you might like to know because it hasn’t happened before.
February 5, 2024
Unprompted review
Nothing wrong with the company…
Nothing wrong with the company excellent service
I ordered the eyeliner pencil sorry to say it smudges
Also the long lasting lipstick which isn’t as described
I found I had to re apply
January 18, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear 'Happy Customer'
Thanks for taking the time to write a review and we were sorry to read the products disappointed.
Please do remember if at any time you are not satisfied with our products, used or unused, they may be returned within 30 days of purchase fi a refund or excahnge. More details on the website here: www.lookfabulousforever.com/returns
Warmest wishes,
Caroline
LFF Team
I am pleased with the makeup I ordered
I am pleased with the makeup I ordered, thank you. I did have to figure out how to correctly apply the foundation 02. First attempt it appeared to cake on my nose and cheeks. I watched one of your helpful videos where the woman mixed the foundation with a small dab of another mixture. Since I hadn’t ordered that one, I put a few drops of one of my existing foundations that had extra moisture and it went on beautifully. I also think the tone 02 suits me. The Face Prime is perfect as are the lip liner and lip stick products. I use a foundation and lip stick every day. I love that fact that this is a company owned by women, for women and I’ll certainly continue using LFF products and sing its praises. Many thanks. 😊
January 12, 2024
Unprompted review
Reply from Look Fabulous Forever
Dear Josephine
Many thanks for your fabulous review.
If ever in doubt about product application please view the relevant product page has each page has a how best to apply video. The product mixed with the foundation would be the face prime - take a pea-sized squirt of each and swirl together on back of hand before applying.
Also please ensure any serums and moisturisers are fully absorbed before applying the face prime and then the foundation.
Hope this helps.
Warmest wishes,
Caroline
LFF Team
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