Very good quality dress , seemed to wait an age for it to arrive but understand made to order and coming from another country ! I now have a great quality short sleeve dress but wish I had sent for lo... See more
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At Unfolded every item is designed with our customers and then made after you order. To ensure no waste.... Why? 30% of clothes produced are never sold - this year that will be 26 billion items of clothes! This can't go on. At Unfolded we're on a mission to take on fast fashion. We make sustainable clothes without all of this waste and do good with the savings. What good? With the savings we offer you amazing quality at a great price, pay garment workers better and fund kids near our factories to learn to read and write. Yes - delivery takes longer but it's worth it for the planet, the people who make our clothes and you! Join 75,000 other women shopping better at ThisisUnfolded.com
EH2 4AD , Edinburgh , United Kingdom
Replied to 97% of negative reviews
Typically replies within 24 hours
I am so delighted with my new Rhiona dress from Unfolded. The quality is excellent and it's such a comfortable and versatile dress - I can see that I am going to wear it a lot. My dress arrived a bit sooner than expected which was a bonus - it was definitely worth the small wait. I really like the ethos of Unfolded too, beautiful high quality clothes at a price that is fair to producers and consumers. I shall definitely order from this company again and highly recommend!
Reply from This is Unfolded
When I ordered my first dresses from Unfolded at the start of the year I took a leap of faith as I hadn’t heard of them before but I loved their styles. They were very ‘me’!
During my wait for delivery, Unfolded kept in regular contact via email, updating me on the stages of my dresses’ manufacturing and transit.
It took, as I recall, about two months for them to arrive. I had almost forgotten about them 😆 but honestly, I was so , so pleased with them and have had loads of compliments when wearing them. A friend has even asked if I’d mind if she bought the same dress! Of course I didn’t. I just told her not to expect it soon etc. She was happy with this, and the company’s ethos.
Knowing that these clothes are made sustainably and that the people who make them earn a fair wage is important to me.
Additionally, the quality of the garments for the price of them is fantastic. I now own three dresses and have my eye on a couple more. Love Unfolded and everything about them XX
Reply from This is Unfolded
My first order - the long sleeve denim dress - arrived earlier than scheduled. Very happy with it the denim is lovely and soft and a great fit. I feel I am perhaps a bit between short and regular length as I wear dresses on the longer side - I ordered short length which is great with shoes but have now also ordered it in the black with a regular length to wear with boots.
Reply from This is Unfolded
I bought a denim long sleeve dress with pockets. When it arrived it was worth the wait. It is a perfect fit size 18 and length mid calf. It is very comfy and the pockets are an added bonus. It is as all the women on FB have been saying. I didn't actually think I would agree but now I am a fan and will be ordering other things to try. Thank you to whoever made it for me.
Reply from This is Unfolded
Excellent product - the Rhona dress size 10. I had not purchased from this company before and was not disappointed. I initially purchased size 12 which was too big. It was easy to communicate by email. Replies arrived promptly. The replacement size 10 arrived before I had even returned the original. The returns process by tracked Royal Mail was easy. I am delighted with my purchase and would buy from this company again.
Reply from This is Unfolded
This was my first buy from unfolded and I couldn't be more Happier!!
The dress took a while to come, But knew this when I ordered, It was such a a shame that it was to big for me ..Got in touch with customer support, They could not of been more helpful I was told to return the size for 14 and it would be replaced with a 12 as soon as more came in, within a few days I had my replacement, Absolutely delighted fits perfectly material is magic and so is this company!! Will definitely buy again...
Reply from This is Unfolded
I ordered the long sleeved denim dress, took a while to come but I was informed of that at purchase. The dress is just lovely, the material is so soft and hangs perfectly. I'm a short five foot one size 12 so I ordered the shorter length. It fits me perfectly. Couldn't be happier with it.
Reply from This is Unfolded
I love Unfolded, I love the concept, such a heart warming idea. And the dresses I have bought are really lovely, they fit well and are beautiful and are well made.
Reply from This is Unfolded
Very quick and helpful response when I failed to update my delivery address before I hit buy!
Reply from This is Unfolded
My dress arrived and is beautifully made. It’s a bit big so I got in touch with Unfolded and they have ordered me a new dress and arranged the return. It’s really simple and you deal with a real person. Just ask if you have an issue don’t be unkind to a really ethical small business. The clothes are excellent and the opposite of fast fashion.
Reply from This is Unfolded
Very good quality dress , seemed to wait an age for it to arrive but understand made to order and coming from another country ! I now have a great quality short sleeve dress but wish I had sent for long sleeve version it was summer when I ordered so all I would say consider the weather in approximately two months when you will receive your order but excellent quality !
Reply from This is Unfolded
Took eight weeks to arrive and there are no returns arranged so have to wait for approval, pay for return and wait for more weeks. Wish I had read the reviews before I ordered.
Dress did not fit well and arrival missed the date intended so did not wish to keep.
Very disappointed
Additional comment: despite returning and getting acknowledgement of delivery back to Unfolded, two further weeks later and still not received refund. Please don’t get involved with this company
Reply from This is Unfolded
I saw ads & positive reviews on various socials. Product is great quality, fits perfectly too. It took about 4 weeks from order to delivery but well worth waiting for such a great ethical product
Reply from This is Unfolded
I needed to cancel my order, but the lady (Claire?) in customer services couldn't have been more helpful. Replied to my email the following day - no hassle, no forms to fill in - and I received confirmation directly afterwards.
Reply from This is Unfolded
I feel so lucky to have discovered This Is Unfolded! I ordered my first dress in June. Yes it took a while to come, but WOW was it worth the wait. The quality of the fabric and the workmanship in particular, is second to none. The number of compliments I got from complete strangers when wearing Lizzie was amazing. I have just ordered my fifth dress and can’t wait for it to arrive. Thank you TIU for making me feel like a million dollars every time I wear one of your fabulous dresses!
Reply from This is Unfolded
I got the Rhiona dress well I'm not taking it off its perfect in size, material, cut and shape. So so flattering got loads of compliments just perfect
Reply from This is Unfolded
Waited a number of weeks for the dress, but was well worth it! The dress is very well made and of good quality. The dress is very versatile for all seasons. Well done!
Reply from This is Unfolded
Very happy with my denim dress from Unfolded- versatile, comfortable and just lovely!
Reply from This is Unfolded
The denim dress arrived before the expected date. The quality of the material is lovely and the fit perfect. I'm only 5' 2" and ordered the short version and the length is just right.
Reply from This is Unfolded
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