Look Fabulous Forever Reviews 9,609

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high quality and suitability of the products, particularly for older skin. Many find the eye makeup, including the eyeshadows and eyeliners, to be exceptional, with some specifically praising the natural look and ease of application. The tutorials available on the website are frequently mentioned as being very helpful, guiding consumers on how to best use the products. Consumers also highlight the excellent service, fast delivery, and beautiful packaging. The company's return policy and customer service are commended, with reviewers noting quick refunds and helpful assistance. While opinions on specific aspects like the effectiveness of the lip primer or certain color matches may vary, the overall sentiment towards the brand and its products remains highly positive.

Based on these reviews

Rated 4 out of 5 stars

I have been using LFF eyeshadows and highlight for a few years now and I really like them although I do find that some eyeshadows go very powdery at times . I ordered a highlight this week and as usy... See more

Rated 4 out of 5 stars
Verified

I have been buying Look Fabulous Forever products for several years and particularly like the eye and lip primers, cream blush and foundations. I would have give 5* if the packaging were better. I hav... See more

Company replied

Rated 4 out of 5 stars
Verified

Great, swift service. Wonderful products. I ordered two lipsticks which just have the best texture I have ever experienced in a lipstick. The only downside is that the hollywood red seems a tat too... See more

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Rated 4 out of 5 stars
Verified

Unfortunately the foundation was not for me. It was difficult to blend and 'piled'. I understand though that this could be due to many factors including the moisturiser I wear. However, the blush... See more

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Rated 5 out of 5 stars

I am in the US and I love ordering from LFF. Always fast at processing the order, professional customer service when needed, products are top level. I recently ordered another lipstick (the long lasti... See more

Rated 5 out of 5 stars

The long lasting lipsticks are great. My favourites are Sweet Pea and Dusky Pink for evening and day respectively. Before ordering Dusky Pink, I was concerned that it may be too pale, given that it is... See more

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Rated 5 out of 5 stars

I am new to LFF. I am a senior citizen who likes to use a blue shadow which has been very difficult to find lately or too shiny. My two new shadows are perfect and blend easily on to my eyelid, and... See more

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Rated 5 out of 5 stars

I didn't really wear makeup, partly because I tended to be allergic to so many products and partly because I could get away without it. I'm 64 now and saw a picture of myself recently - oh dear. Ner... See more

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Rated 5 out of 5 stars

Not many companies gives you free returns but no trouble here.cosmetics of excellent quality and Julie so helpful .my skin is super sensitive and it reacts to almost everything.so grateful you can try... See more

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Rated 5 out of 5 stars

Look Fabulous Forever make up and skin care really are fabulous. There is an excellent range of colours and the quality of the products is excellent. Customer Service personnel are very helpful I... See more

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Rated 5 out of 5 stars

I cannot quite believe it but my order of two items placed Sunday morning 7th July was delivered by my postman at 9am this morning Monday 8th July !! What efficiency ! Amazing, well done. I cont... See more

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Rated 5 out of 5 stars

Fabulous Forever has some great products, from makeup to skin care. I recently tried their night cream and I like it a lot. I'm out hiking in cold and wind often and my face needs more moisturizer. Th... See more

Company replied

Rated 5 out of 5 stars

Several months ago I ordered some foundation. When the box arrived I opened it and it was empty! I rang and told a very helpful lady, having also sent a photo of the wrapping from my phone. It was r... See more

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Rated 5 out of 5 stars

Look Fabulous Forever has skincare and make up of high quality! If a product is not suitable there is a returns policy and if you have any problems the customer service is excellent! Love this compan... See more

Company replied

Rated 5 out of 5 stars

I am 70+ and live in the mountains of Colorado. The air is dry, and our winters can be fierce, but summer days have abundant sunshine. Maintaining the skin requires a lot of help! In the last year I... See more

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Rated 5 out of 5 stars
Verified

This is the most fabulous online company I have ever dealt with. The products are wonderful, at a reasonable price and customer service is the best I have ever experienced. In addition there are spe... See more

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Rated 5 out of 5 stars
Verified

I have purchased from LFF several times. Never disappointed with quality of products. My personal favourites are the Face Prime, Light Look Beauty Balm and the Blush, which seems to have better stayin... See more

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Rated 5 out of 5 stars
Verified

I have received the serum lipstick lip primer and eyeshades and I am thrilled. I feel the colours are suited to me. I am pleased with delivery and the packaging. I look forward to purchasing more prod... See more

Company replied

Rated 5 out of 5 stars
Verified

Really good colours for my warm skin tone, all products are easily applied. My makeup looks more professional since watching the tutorials and using the right makeup brush for the job. The packaging l... See more

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Rated 5 out of 5 stars

I’ve just received my third order from this wonderful company, beautifully packaged and the colours are just right. It’s so refreshing to have cosmetics that are specifically designed for more mature... See more

Rated 5 out of 5 stars
Verified

Look Fabulous Forever is the very best online company I have ever used and believe me I have used a lot of them. From the fantastic customer service (even during lockdown) to the products and the own... See more

Company replied

Rated 5 out of 5 stars
Verified

Look Fabulous Forever is exactly that fabulous! The products are great, customer service is the very best I have ever experienced. What other company says, try the product and if you don’t like it r... See more

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Rated 5 out of 5 stars
Verified

I felt I'd lost my way as far as makeup and skin care was concerned. I didn't feel comfortable approaching beauty counters and as a result spent a fortune buying products that weren't right for me. Lo... See more

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Rated 5 out of 5 stars
Verified

I love using the products that I have from you.I don't wear much makeup because some times when I haven't any on people think I am wearing makeup so sometime I have to prove that I am not, my skin is... See more

Company replied

Rated 5 out of 5 stars
Verified

A well deserved five stars. At the age of 90 one requires a little help. Have been using LFF for several years,love the day & night creams my skin is so smooth (wish it would magic away the... See more

Rated 5 out of 5 stars
Verified

Just received another order from LFF and as usual it has arrived only 3 days after ordering and packaged well . I am looking forward to trying the primer and serum after now having eye shadows in 5 s... See more

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Rated 5 out of 5 stars
Verified

The website is amazing! So easy to navigate and I love the video tutorials which certainly give great ideas on how to apply makeup. Packaging and products are good quality and delivery quick. I hav... See more

Rated 5 out of 5 stars
Verified

From my first order of foundation i was hooked ! Such a perfect product had tried endless amounts of foundations for my eczema rosacea skin and this is just perfect. The colour and finish is just perf... See more

Rated 4 out of 5 stars
Verified

Great advice and tutorials. Lovely selection for warm or cool tones and all the tools to help you apply your makeup. My only criticism is that the lipstick colours are not very true to image online. I... See more

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Rated 5 out of 5 stars
Verified

I have always had a good experience with LFF. My one criticism is there have been no samples as it's difficult to buy foundation, for instance, without trying the colours on your face. I'm sure they... See more

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Rated 5 out of 5 stars
Verified

Have wondered about ordering for a while.... had the face primer recommended by a friend ... it’s fabulous! Also like the eye primer, wear it every day -no shadow but it just looks so natural and mean... See more

Rated 5 out of 5 stars
Verified

I was delighted to discover a company devoted to making older women more visible. I love the eye make-up (and the essential tutorials) and particularly the eyeliner (I'm using the charcoal eye shade... See more

Company replied

Rated 5 out of 5 stars
Verified

Been looking for a while for no ‘glitter’ eye shadows and bought two eye shadow trios. The eye shadow is super and the dark shades are ideal for use as eyeliner. The lipstick I bought didn’t suit me a... See more

Rated 5 out of 5 stars
Invited

Delighted with the speed of delivery and the quality of packaging, which is beautiful. The Tutorials were very helpful and was the reason I decided to try the products. Don't have them all yet but... See more

Rated 5 out of 5 stars
Invited

The make up is excellent and really suits older skin. The pale green shadow for the eyelid with the taupe in the crease of the eye creates a really beautiful effect. The eyebrow liquid brush is geniu... See more

Rated 5 out of 5 stars
Invited

I have always found it hard to get natural looking brows, some pencils are too harsh , so I thought I would try Look fabulous forever brow colour, It did take a few goes to get it right and to gai... See more

Rated 5 out of 5 stars
Invited

I have a very sensitive skin, often reluctant to buy cosmetic products. Having read the positive reviews encouraged me to buy Fabulous Prime, Fabulous Lip Prime and the Foundation Brush, Well, my... See more

Rated 5 out of 5 stars
Invited

For a long time i have been looking for a product to define my very fair eyebrows and make them look natural. I have also been trying to find an eyeliner which doesn't leave me with two black eyes... See more

Rated 5 out of 5 stars
Invited

Look Fabulous Forever Products are without exception excellent. I love them all. I couldn't live without them now! The speedy delivery of each order is fantastic, usually received the next day in a l... See more

Rated 5 out of 5 stars
Verified

I ordered 4 products . They arrived quite quickly as promised and were nicely packaged The items are as described , the eye primer , eye shadows and application brush. I am delighted with them all an... See more

Company replied

Rated 5 out of 5 stars
Verified

I like this make up! The quality is good and I can find some colours to suit me (hopefully there will be more as the brand continues) My main quibble is the shiny non biodegrable envelopes in which th... See more

Company replied

Rated 5 out of 5 stars

I posted last month with nothing but praise for the products. However I’d had a problem with packaging which I felt hadn’t been resolved very well. All I can say now is WOW. You certainly responded po... See more

Rated 3 out of 5 stars
Verified

The products I had bought before are lovely and delivery is always very swift. However I sent in two queries to the offline web chat service and never got a reply. I can’t even remember exactly what... See more

Company replied

Rated 3 out of 5 stars
Verified

The process of ordering was fine. However as to the products most were ok - The face primer has made a difference to my makeup look - the highlighter I am still getting used to using - the rosy glow... See more

Company replied

Rated 5 out of 5 stars
Verified

Since discovering this amazing company I have been so impressed by both the products, which are absolutely fabulous and the owner, Tricia. The products particularly the primers are amazing and I have... See more

Company replied

Rated 5 out of 5 stars
Verified

Love the products, service and the tutorials. I am absolutely loving Tea Time at the Ritz with Trish, helping us through this very difficult period - keep up the good work Trish but also take care of... See more

Rated 5 out of 5 stars
Verified

Look Fabulous Forever products are simply the best. The web site is well organised and laid out so shopping is super easy. The products are dispatched quickly, well packaged and a joy to receive. Alth... See more

Rated 5 out of 5 stars
Verified

The cosmetics are wonderful, and the videos showing how to use the cosmetics are all very useable. The prices are mid range, and generally I've found they are of good quality and last well. After plac... See more

Rated 5 out of 5 stars

I ordered the grey eyeshadow palette, it arrived, well wrapped and promptly. The big mistake was that I'd ordered the refill! Phoned customer service and left a message, I got a call back and th... See more

Company replied

Rated 5 out of 5 stars

I am a new customer and feel the need to share my experience . Great makeup for the older face, no shine eye shadows, subtle colours, but very effective, love them. The products are excellent, w... See more

Company replied

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Company details

  1. Cosmetics Store

Information provided by various external sources

Our philosophy is simply that age is no barrier to looking fabulous. Our makeup is specially formulated for older faces, eyes and lips and is designed to work with the challenges of ageing.

Look Fabulous Forever

Written by the company

We celebrate the beauty, individuality and joie de vivre of older women.
Women who care less about looking years younger and more about being their best, most confident selves. Our website features a transformations gallery which is filled with inspirational before and after photographs of women over 50 using our premium makeup. You can also view video tutorials filled with hints and tips for great looking makeup when you're older.

Hassle-free returns

We offer a no quibbles returns policy!

Try our makeup for 30 days and if you are not happy, you can return for an exchange for a full refund. Contact our team of professional makeup advisers for more information on 0808 168 7447

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Quick Delivery

My order arrived quite quickly. I was delighted, as LFF used the regular post, which has been slow for months. Well done, LFF! As always, I was delighted by the products. They work so beautifully on my skin.

February 17, 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Sue

Thanks so much for taking the time to write a fabulous review, it is much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Left wondering.

As I have not had any indication that my order has been received I’m wondering if I am going to receive it. Confirmation was sent to my ‘junk’ mail. Received my order today. Thank you very much for a speedy service.

February 7, 2025
Unprompted review
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Reply from Look Fabulous Forever

Dear Steffonie

We are so sorry to hear this, we sent the email confirmation to the email on the order form on 9 February so wonder whether it is hiding in your spam/junk folder?

Warmest wishes

Caroline
LFF Team

PS> We resent the order confirmation email again today for you.

Rated 5 out of 5 stars

Returning an item

I returned a lipstick and the process was seamless!
A replacement was received within 2 days.
Excellent service.

February 6, 2025
Unprompted review
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Reply from Look Fabulous Forever

Thanks so much Alison

This is fabulous to hear.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Love all products

Love all products.

All products highly rated. Fantastic prompt and favourable after sales service

February 1, 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Thanks Mary

Fabulous to hear.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Look Your Best With Fabulous Forever

Fabulous Forever has some great products, from makeup to skin care. I recently tried their night cream and I like it a lot. I'm out hiking in cold and wind often and my face needs more moisturizer. This cream is already helping . This company has excellent customer service and return policy, which is very important too.

January 17, 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Thanks so much Mary Jo

We really appreciate your fabulous review!

Warmest wishes,

Caroline
LFF Team x

Rated 3 out of 5 stars

Disappointed

I have used LFF eyeshadows and eyeliners for a few years and love them. The colours are lovely - soft and gentle to apply and can be subtle or have more depth. I also use the concealer and have a few of the lipsticks - all are good quality, great colour choices and easy, successful application.

However, I recently ordered the Colour Balance Neutraliser in Coral/Peach hoping that it would help with two brown age spots and my dark circles. I had high hopes but am so disappointed. The Coral is a really deep colour on my skin, making the age spots look far worse. It was slightly better for the dark circles but nothing like the pictures/videos. I previously tried the same product in the Green for the odd red patch but again it just didn't work.

I apply foundation and powder with a fairly light touch as I don't want to pile on thick layers of makeup, but I would have to start using a lot more just to cover up the Neutraliser, so I wouldn't recommend it to anyone who feels the same. LFF's concealer works so much better.

I have given this 3 stars as it is only the Colour Neutraliser that doesn't work for me, in either colour. The other products I use from LFF are great.

January 9, 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Joanna

Thanks for taking the time to write a review and we are so sorry the colour balance neutraliser didn't suit you.

As with all our products if something doesn't suit it may be returned, used or unused, within 30 days of purchase for a refund or exchange and you can find all the details on our returns website page.

Warmest wishes,

Caroline

LFF Team

Rated 3 out of 5 stars

Disappointing lipstick

Looked forward to receiving my lipstick but very disappointed when it arrived. The colour, true coral, bears no resemblence to the illustration and it is very poor quality.

January 1, 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Pauline

Thanks for taking the time to write a review and we were sorry to hear that you were disappointed with the listick.

As with all our products, if you are not happy with them they may be returned within 30 days of purchase, used or unused, for a refund or exchange so please do visit the returns page on the website for full details.

Kind regards,

Caroline
LFF Team

Rated 5 out of 5 stars

Superb eyeliner and lipstick

Superb eyeliner and lipstick. The lipstick is great and really does stay on. The eyeliner is brilliant too not smudging and looking good all day

December 23, 2024
Unprompted review
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Reply from Look Fabulous Forever

Dear Jean

Thanks so much for taking the time to write a fabulous review, it is very much appreciated.

Warmest wishes

Caroline
LFF team

Rated 1 out of 5 stars

Very Disappointing seeing that the…

Very Disappointing seeing that the reviews are Very good!! I did not like the lipstick had a cheap lipstick taste, and the eye shadow lasted about half an hour on the eye's! So my starter kit is on the way back! So Disappointed! 😩

December 14, 2024
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Janice,

Thanks for taking the time to write a review and we are so sorry to hear you were disappointed. We will of course refund your order the second we receive it back.

Best wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

A class act ....

I have been using the Look Fabulous Forever make up, skin and hair care products for a number of years and am so glad that I took the plunge to buy on line. I have only ever needed to return a couple of items as they didn't suit me and there was absolutely no quibble with doing so. The products are absolutely great, do what they say and are well priced. There are tutorials on line, or the customer service ladies are trained in giving expert advice. In fact, the customer service is top rate and many larger companies could learn a lot from them. Enquiries by email or phone are dealt with extremely promptly, items arrive on time. I just cannot fault this company in any way. The founder, Tricia Cusden, is a marvel in my view and her team are likewise!

November 20, 2024
Unprompted review
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Reply from Look Fabulous Forever

Dear Carol

Wow! What a truly fabulous review, thank you so much - you've made our day!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

I love the make up and tutorials

I love the make up and tutorials. I love the presentations by Tricia Cusden and her ambassadors because they are real people and they do, indeed, look fabulous. I now have a good idea of how to put on eye make up which I have been struggling with for some time. I just need practice. I had an issue with the company and Caroline called me from the UK and was very kind. She fixed things and I no longer have any issues. I will continue on my quest to throw out all of my old make up and replace it with Look Fabulous Forever products. Thank you!

November 19, 2024
Unprompted review
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Reply from Look Fabulous Forever

Dear Candice,

It was fabulous to speak with you yesterday and we really appreciate your review, thank you..

Best wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Amazing products and tutorials!

I have recently discovered Look Fabulous Forever. Amazing quality products with really informative tutorials on how to apply them. I love the way Tricia, Sally and all the other lovely ambassadors draw you into the world of LFF with their enthusiasm and positivity. Thank you. Bonnie .

October 17, 2024
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Yvonne

Thanks so much for your heart-warming review which is very much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

These products are marvelous the…

These products are marvelous the foundation and primer do look and feel lovely on the skin.
The lip prime is excellent - lipstick stays put and no feathering I think the company are very professional and I feel very confident to order again.

September 27, 2024
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Eve

Thanks so much for taking the time to write such a fabulus review. It is very much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 4 out of 5 stars

Refill???

I love the large blusher compact but would prefer to have a refill instead of buying another piece of plastic of throw away.

October 1, 2024
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Hi Julie

Many thanks for your review and you'll be pleased know these will hopefully be coming later this year!

In the meantime please do visit our recycling page on the website.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Very happy customer

I only found LFF recently and am delighted that I did. I have ordered several products over the last few months and am delighted with them - particularly the eye shadows. I am enjoying experimenting with the different colours and am tempted to buy more.

September 29, 2024
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Ann

Many thanks indeed for taking the time to write a fabulous review and we are thrilled you love our eye shades as much as we do!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Very good cosmetics

Very good cosmetics. I’d especially recommend the primers as they do give a great base for your makeup.
First time purchase but pleased with both products. 😊

September 12, 2024
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Julie

Thank you so much for taking the time and effort to write such a fabulous review, it is very much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 1 out of 5 stars

Dissatisfied

I was very excited to find makeup for older skin .. so purchased Primer, eye primer,eye liner in brown and mascara ..
I was so disappointed:(
The eyeliner as soft as it may be didn’t stay on !!
The mascara was so light it did nothing !!
The eye primer wasn’t any good !!
The face primer was ‘ok’ nothing special…
The translucent pressed powder (which was a gift) did absolutely nothing !!
So glad I kept my original make up !!

September 16, 2024
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Kathy

Thanks for taking the time to write a review and we were so sad to hear our makeup didn't suit.

As with all our products if you are not happy with them they may be returned within 30 days of purchase for a refund or exchange and you will find all the details and access to a free returns label on the returns page on the website.

Kind regards

Caroline
LFF Team

Rated 5 out of 5 stars

So kind and helpful

I had an issue with my order of lip balm and it was dealt with quickly and warmly. I don’t know if I was more pleased with that or with the actual lip balm itself!
I’s just what I needed. Thank you LFF

September 3, 2024
Unprompted review
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Reply from Look Fabulous Forever

Dear Bridget

Thanks so much for your kind words which are much appreciated.

Kind regards,

Caroline
LFF Team

Rated 5 out of 5 stars

Just loving the new Neck Cream

Just loving the new Neck Cream it’s so smooth light and easy to apply plus it has a lovely aroma.and far outweighs any other brand that I’ve tried. Just wish it had been out longer.

August 5, 2024
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Susie

Thanks so much for your fabulous review, we are thrilled you love it as much as we do!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

An overall review covering masses of products

I didn't really wear makeup, partly because I tended to be allergic to so many products and partly because I could get away without it. I'm 64 now and saw a picture of myself recently - oh dear. Nervously, I set about finding products my skin wouldn't react to and would be suitable for my age. I've had no negative reactions at all and am sending back products only because I selected the wrong colours. A huge thank you from a nervous buyer. Also thanks for your useful tips and advice.

August 1, 2024
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Cherry

Thanks you so much for taking the time to write such a heart-warming review, we are thrilled to have helped.

Warmest regards

Caroline
LFF Team

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