Leisure World Group Reviews 403

We enjoyed looking at your stock of motorhomes and vans which were mostly good prices. The accessory shop was very well stocked and also at good prices. The staff were all very helpful and polite and... See more

Took several months, (June - October) to sort the problem on my motorhome, however this was eventually solved successfully. I must say that each time I visited the shop, though my motorhome was proble... See more

We needed a service done on our caravan quickly to comply with the terms of the warranty. The service reception team went the extra mile to organise this for us. On arrival we were met by Sophie who... See more

We recently took our Motorhome to Leisure World to have some warranty work carried out. The service team were all very helpful. We opted to wait for the repair so we took advantage of looking around t... See more

Came into the dealership today to have a chat with Lawrence regarding my flexi solar panel to which the knowledge produced by this young gentleman was outstanding. Thank you again Lawrence.

From the initial phone call for a rough estimate for our old motorhome as a trade in, to collecting our new Burstner was a very pleasant and professional experience. We arranged a time to view with... See more

Excellent service from time we arrived to time we left..Met by friendly staff at the service desk,motorhome service done in timescale stated. Spoke to Craig, technician,who explained what work had... See more

We attended leisure world at Catterick on the show weekend in September. There was a great atmosphere with the brass band playing and inflatables for the kids. We were assisted by a very helpful... See more

Took the caravan in for service today. Very friendly reception from Stewart. A thorough service was carried out and some interesting finds from the service engineer. We appreciated the advice given re... See more

We have been a customer with leisure world for a few years. We have a 2024 swift elegance. The service during that time was hit and miss. Until recently when we started to liaise with Sophie who has... See more

We have had issues with our motorhome which we bought new in March 2025. The issues we had were very minor but needed sorting. A massive thank you to Sophie for taking ownership of all of the problems... See more

We had a great Sunday afternoon, we brought some friends who had never been, they were very impressed with the stock and prices, they also bought a few things for their van. We talked with staff who... See more

The staff Kirstie, Amanda Amy and all other staff were very pleasant and jovial as always. The other staff on duty were also very helpful, just can't remember all the names😭bought some accessories... See more

Very competent hand over by Josh, answered our questions in detail. Margaret was very efficient in managing the deal. We are so excited and glad we travelled to purchase from leisure world Richmond.... See more

The service received from Andrew and the team has been exceptional, communicating with us every step of the way for our damaged caravan. From providing quotations to storing our van securly a... See more

Always enjoy a visit to leisure world but this was the first time we have came to one of your events . Took advantage of of your discount offers and purchased two great camping chairs at 50% off as we... See more

As the last a great day lot of new Vans and motorhomes at good discounted prices easy to be tempted, if your in the market a great starting point. We came to view the new stuff and pick up some es... See more

Well what can we say Josh is an absolute star ⭐️ ⭐️ ⭐️ he looked after us so well we just called in by chance and ended up buying a pioneer motohome .. everything went well with the purchase !!! they... See more

Four months ago, we purchased our first a pre owned Burstner motorhome from Leisure World Group at Catterick and we’ve been super happy with it. The customer service from the sales staff and in the ac... See more

We we made to feel welcome, we really loved seeing the new campervans and we enjoyed our pizza and peroni. The staff were excellent 👏👏👏. Sadly we missed out on our proposed purchase as when we wen... See more

Big shout out for the service team. Took caravan in today for warranty work and found the service team excellent. Caravan returned to me on time. Thanks to ANDY (service manager) LAUREN on reception a... See more

Bought motorhome in North West, and then warrenty work needed. Great to have Leisure World, Catterick agree to take on this work as I live in North Yorkshire. Able to book in at convenient time, appoi... See more

Well clearly there were no deals to be had on a Swift 594 2024 motorhome priced at the same price as a competitor who was selling a Brand new 2025 model. Clearly they didn't want to sell it, stating t... See more

Excellent service today. Driving along the A1 in our motorhome when the engine warning light came on. We were only 3 miles from Catterick Caravans so we headed for there. The van was sorted while we h... See more

Brilliant service from start to finish from Josh. Travelled 100 miles to pick up our dream van and Josh picked us from the station, he was professional from the outset and made everything run sm... See more

Just picked up our new to us motor home today. Josh has been fantastic. From start to finish. Very happy with the process. And would recommend. Excellent communication and a thoroughly nice lad!

Motorhome Habitat Service From booking the Motorhome to having the habitat service carried out, to collection was very professional. The staff could not do enough and nothing was a problem.... See more

Excellent show great offers and such friendly and helpful staff, well stocked store with everything you could possibly need. Lovely restaurant and good food. It was very busy and even the manageme... See more

The kindness shown toward me and my partner in a time of distress in the days following our caravan being involved in a road traffic accident was second to none. I will be forever grateful to Lauren... See more

Excellent weekend, I attended both days. Loved the 15% off in the shop and the service in the café was first class. The motorhome selection was good and the prices very competitive. All in all a g... See more

We were staying down the road & called on spec for advice because we’ve had an episodic problem with the brakes on the caravan on and off this year - the technician came to speak to us and he seemed t... See more

We had a brilliant time at the show today…all the staff were very helpful and knowledgeable. Looked at caravans, motorhomes, awnings and accessories and was well impressed with the range of items o... See more

Great service by all the staff, a lot of effort had gone in to offer a wide range of types of motor-home and caravans available to explore. Everyone was enthusiastic about the day, despite the iffy w... See more

Cannot fault the service today. I called at 2:30 pm with an issue that would prevent us leaving for the continent. I was informed they could fit me in @ 4pm to see if they could resolve my issue. I dr... See more

Our 4th visit since buying our new van and each time we come we see more and more improvements. We had breakfast in the cafe whilst we waited for a few jobs to be done on our van and it was very good... See more

Recently bought my Rollerteam 590 from here which was easy and a very enjoyable experience. We recently had some warranty work completed everything was easy and simple and also a pleasure to deal wit... See more

Our motorhome was in for warranty work the whole process has been handled very promptly and professionally and the repairs completed to a high standard. Thanks Andrew and Service team for all your... See more

Both items are perfect just as they are described brilliant service just wondering when you might get head boards in for the cv20 vans thanks

Nice event without the usual pressure sales, free to wander. Although the van of our dreams wasnt seen here, we did both spend money in the very well equipped shop. The complimentary Pizza, was love... See more

It’s always a pleasure to visit Catterick everyone is so helpful and friendly and knowledgeable Great to chat with Chris and Matthew A really enjoyable wknd

A very good afternoon plenty of choices with the motorhomes and a lot at reasonable prices did fancy a few but undecided yet so will keep looking thinking about the Elddis autoquest 150 or the 185

Brilliant day out every body was friendly plus saved nearly £200 on awning I bought plus other things see you next year all the best

We love a trip to Leisure World. The staff are always helpful and informative. Apart from the caravan side the shop is well stocked and we love to see new products. This is the best place to go for al... See more

Cracking company, good people with a passion for their products and a wealth of knowledge. Great service, good products, highly recommend them.

We met Josh. He is very friendly. Josh explains everything on the panel in the motorhome. Josh is a great person going round the motorhome with us. If we have a question about anything, he will answer... See more

As always, Sophie has everything under control and deals professionally with us. She understands our needs and responds appropriately.

Chris and his staff were great enjoyed the day . Got a few accessories for our motorhome, with a bit of a Discount, Pizza & Drink a great idea Thanks guys& gals

Came in just to look around and have a coffee. Spotted a lovely outdoor cushion, Ben found 2 matching ones for me. He was friendly and chatty while I made my purchase. Thanks Ben

I have just returned from having my motorhome habitation check and some warranty work carried out at LW upon entering the service desk I was greeted by a very welcoming gentleman who dealt with all m... See more