David Ashman

Four months ago, we purchased our first a pre owned Burstner motorhome from Leisure World Group at Catterick and we’ve been super happy with it. The customer service from the sales staff and in the accessory store was excellent throughout the whole process. We visited again yesterday during the event weekend and topped up with accessories, that are generally at a great price already, again the staff were helpful and the extra 15% off was a true bonus. Special shout out to Josh and Clara for their excellent customer service. It also has to be said that the cafe is a great experience too!!

Excel parking is a scam company BEWARE!!

Fleethams Leisure Car Park Darlington DL1 5RD
This car park is made deliberately difficult to pay for your parking and if you try you will get fined!

Both parking machines tried did not work. Beware.
The automated telephone service for payment would not accept payment. The telephone helpline is just an annoying loop that will not get answered. The signage is deliberately confusing and in small print. The parking charge notice will arrive with not enough days to appeal so your fine will automatically increase - BEWARE.

Things that do work - ANPR camera’s- surprise
Parking charge payment system - surprise
No ability to talk to the company in person - surprise
No proper business address just a PO Box - surprise

If it had not been for a family bereavement I would have taken them to court. We had enough stress without dealing with a scam company.

Excel parking Services claim to be accredited to the IPC this means nothing. The IPC states the signage must be clear, payment machines must be in good working order. IPC look at who you are accrediting, please!
The one star review is because you have to to leave a comment.
Oh and if you have the time read the other 15 pages of reviews that reflect this one.

Shame on you Excel Parking Services and your staff in these difficult financial times no one needs this. Most people try to make a living the honest way.

Quick and efficient service. Great way to get metal for your projects. Great customer service to.