Great product range but expensive delivery service. Generally pleased with my door too, but its much more lightweight and flimsy, which is very surprising being a glazed door. Looked to order another... See more
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About leadertrade.com
Written by the company

Leader Trade is a leading distributor of high quality products for the home and trade.
We strive to bring new products and innovative designs to the UK market first, and why our unmatched service is welcomed all around the UK. At the very heart of Leader Trade's business, is our long-term business partnerships with global product manufacturers and importers. We work with some of the biggest global brands, to ensure that our products offer the very best in quality materials - while offering unique features and sustainability. If you want a supplier that offers great products at the UK's best prices – why not contact us today.
Written by the company
- 🏠 100's of new items added every month
- 💷 The UK's lowest trade prices
- 📱 Shop via desktop tablet & mobile
- 💖 Trade account benefits available
- 🗺️ We ship to the whole of the UK
- 🚚 VIP delivery from £29
- 🦮 Expert help & advice available
Contact info
103 Whitby Street South, TS24 7LH, Hartlepool, United Kingdom
- 01429241270
- help@leadertrade.com
- leadertrade.com
Replied to 43% of negative reviews
Typically replies within 1 week
The delivery driver James kept me…
The delivery driver James kept me posted on my order and arrived exactly when he said he would. Helped me load it into an awkward space which was extremely helpful
May use AI-assist with repliesRead more
Jamie S provided a great delivery…
Jamie S provided a great delivery service. Called us 20 minutes prior to arrival. Carefully placed the heavy boxes in our prepared area and was generally very polite, positive and helpful. Thanks.

Reply from leadertrade.com
Regret using Leader Trade
EDIT: No call back received, and I have sent 3 emails asking for a reply. Perhaps Leader Trade is closing down as this isn't how you'd expect to be treated if the company was looking to retain custom. Seems they just don't care.
First two doors were perfect. Third door has been a complete disaster. Misplaced order in the Leader system resulting in delay, delays in responding to messages, door not delivered in the time slot given, half of the order missing, door severely damaged in two places, new door received with fault which is visible when light hits the door - clearly not quality checked, delay responding to emails and calls, passed between departments and a rude call handler who misadvised and couldn't resolve the issue. I am hoping to receive a call back tomorrow from a manager with a solution and will update this review with the outcome but at the present time, I regret using Leader Trade.
Good service and friendly team
Good service and friendly team with the option to click and collect for a discount

Reply from leadertrade.com
Excellent service
Excellent service, doors were perfect and well made. Delivery was fast and communication was excellent. Highly recommend

Reply from leadertrade.com
Stuart at trade was very helpful…
Stuart at trade was very helpful sorting out my order. Very good service all round.

Reply from leadertrade.com

Reply from leadertrade.com
Great company
Great company, delivered quickly and on time - good price and great quality!

Reply from leadertrade.com
Great product on time very helpful when…
Great product on time very helpful when ordering

Reply from leadertrade.com
Very disappointed
Kept waiting for over an hour to pick up a simple order which they brought three times and it was wrong!

Reply from leadertrade.com
Screw's too long or missing, inferior plastic breaks upon unpacking, poorly primed with paint running. I would say decent price however after rectifying this not such a good price. Won't use again.
Screw's too long or missing, inferior plastic snaps just unpacking,

Reply from leadertrade.com
The door is spot on but they charge a…
The door is spot on but they charge a fortune for delivery unless you go for eco delivery but then you have to wait 6 weeks...really let yourselves down 2 weeks would be more like it....

Reply from leadertrade.com
I received an email confirming my…
I received an email confirming my delivery for Tuesday, so I arranged for builders to be on site for next day and even took a day off work to accept the order. Only then do I find out that nothing is being delivered due to stock issues — with no prior warning.
I was then told it would arrive Thursday, yet still no confirmation has come through. This has caused serious inconvenience and wasted time, especially given this is a £1,300+ order
Delivery info 100% accurate
Delivery info 100% accurate. You could see the delivery on route to me. Pine board was not damaged. Would certainly purchase from them again.

Reply from leadertrade.com
Ordered pine board
Ordered pine board, wood isn't bad quality not the best though, bit of a twist in it but for what I'm doing with it will be fine, but the delivery was bad, a week late after I took time off work to take delivery. All very apologetic but still a pain in the @#%@

Reply from leadertrade.com
Brilliant quality product.
Brilliant quality product.
Ordered a 2.35m pine furniture board and I am really happy with the quality. Painted it white with furniture paint and attached it to some ikea units to make a custom dresser. Looks awesome.

Reply from leadertrade.com
Absolutely great service
Absolutely great service, amazing prices, smooth ordering process and very good delivery.

Reply from leadertrade.com
Delivered on time and the driver went…
Delivered on time and the driver went above and beyond to find us - it's not an easy address to find. Thank you.

Reply from leadertrade.com
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