Vivid Doors Reviews 227

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are particularly pleased with the high quality of the doors, noting their excellent finish and the fact that they often don't require painting. People also appreciate the smooth and easy delivery process, with careful handling and timely arrivals. Many consumers highlight the wide variety of doors available and express their satisfaction with both the ordering process and the final product. Consumers consistently mention the helpfulness and efficiency of the service. The staff is often commended for providing valuable advice and quick responses to inquiries. The delivery personnel also receive positive feedback for their friendliness and willingness to assist. Overall, people feel that the company offers good value for money and are likely to recommend them to others and make future purchases.

Based on these reviews

Rated 4 out of 5 stars
Verified

great to find a door with enough lipping so my joiner could cut it down to fit, problem with damaged door handle pack but great customer surface and was replaced with a new one.

Rated 4 out of 5 stars

Hi .Ordered 2 side lights + 2 Oak front doors IN STOCK.. Took my money then informed explained mid March delivery.Elliot kept me informed and return of monies took 4 days. Shame they couldn't fulfi... See more

Company replied

Rated 4 out of 5 stars
Verified

A lovely door delivered by helpful and friendly delivery men. I took one star off because of the tiny size screws which caused huge problems on one side, so I had to buy slightly longer small head sc... See more

Rated 4 out of 5 stars
Verified

Really pleased with doors, good quality at affordable price. Will use and recommend Vivid doors Tejpal Rayit April 25

Rated 5 out of 5 stars
Verified

All round excellent service. I am very pleased with the doors I bought. From a user friendly website. Confirmation of my order, prompt replies regarding any queries, updates about delivery dates/tim... See more

Rated 5 out of 5 stars
Verified

Good prices, I loved the free door furniture. Ordered 4 doors very good quality, delivered by courier within five working days, fully tracked and time given within a two hour window. Carefully handle... See more

Rated 5 out of 5 stars
Verified

The doors and sundries were exactly what we were after. Delivery was quick and the couriers were extremely helpful. A couple of latches were not delivered initially but the error was remedied quickly... See more

Rated 5 out of 5 stars

Purchased a french door set and frame etc. Though delivery seemed expensive at £60 they were delivered with care and not a mark on them. well Done. Often these things are delivery my more recogni... See more

Rated 3 out of 5 stars

Called the Company. Yesterday and spoke with Charlie. The first time I have contacted this Company. He sounded detached that it was an effect answering the phone. I called this morning and spoke with... See more

Company replied

Rated 5 out of 5 stars
Verified

What a fantastic experience. Not going to lie as it looked like a couple of negative reviews so was slightly cautious. I ordered 6 doors and one was out of stock with a delayed delivery. The doors are... See more

Rated 5 out of 5 stars

Great customer service from Emily, I called today with an inquiry. Emily was very polite and helpful with my requests. Would recommend!

Rated 5 out of 5 stars
Verified

Great lovely looking doors come well packed Would recommend Even my carpenter said how strong and decent doors they was

Rated 5 out of 5 stars
Verified

Simple process with no issues. My order came from 3 suppliers, so each with a different courier. They were all organised and delivered on time. Super stuff

Rated 5 out of 5 stars
Verified

Lovely door, good price. Wasn't in when I ordered but was kept informed and it did come quicker than 1st thought. Staff were friendly and efficient and the delivery guy was brilliant. Went above and... See more

Rated 5 out of 5 stars
Verified

Came on time the glass was protected well and able to varnish the doors looking good quality and finished

Rated 5 out of 5 stars
Verified

Got doors no problem with quick delivery Door quality are amazing excellent value for money would highly recommend to anyone will definitely be getting more in the future

Rated 5 out of 5 stars
Verified

Very straightforward purchase. Door quality is really good. Delivery guy Sam was very prompt and helpful. Happy with everything, thank you.

Rated 3 out of 5 stars
Verified

The first delivery arrived damaged and had to be replaced. We placed two separate orders for bifold doors, by the same manufacturer, but the packaging was different for each, and both had different ha... See more

Rated 5 out of 5 stars
Verified

the doors are just as we ordered and arrived on delivery date given Great doing business with you

Rated 5 out of 5 stars
Verified

Great doors, good communications and quick delivery. I would have no problem in recommending Vivid doors to friends and colleagues.

Rated 5 out of 5 stars
Verified

Ordering on-line was simple, delivery no problems, product was fine. Would order again in the future whenever the need arises.

Rated 5 out of 5 stars
Verified

Door arrived safely and the carrier was very careful with the door and had no damage . the door has been fitted and looks great, Thank you for a pleasant transaction.

Rated 5 out of 5 stars
Verified

Picked up my order from Darby very helpful staff quick and efficient door was good quality and wrapped in plastic film.

Rated 5 out of 5 stars
Verified

You have a great variety to choose from I ordered 3 doors and 1 bifold door which I am very delighted with I would highly recommend your doors and arr also easy to order and delivery good aswell

Rated 5 out of 5 stars
Verified

Ordered a door. It arrived promptly and in good order. Would use them again without hesitation.

Rated 5 out of 5 stars
Verified

Good price, extremely efficient friendly service. Delivered on time by friendly helpful driver. Can thoroughly recommend.

Rated 5 out of 5 stars
Verified

Fast delivery and really pleased with the quality and colour of the doors.

Rated 5 out of 5 stars
Verified

Very polite fitters who did an excellent job with no problems would definitely recommend

Rated 5 out of 5 stars
Verified

Excellent quality doors. Bought 3 no problems. Good customer service and prompt delivery. Reasonable price compared to other suppliers. Would definitely recommend.

Rated 5 out of 5 stars
Verified

Good product at a good price and fast delivery, thank you!

Rated 4 out of 5 stars
Verified

Delivery of doors from partner not conducted on time I ordered doors with a delivery estimate date, only to find this did not apply to the doors I ordered. This was very frustrating

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Company details

  1. Door Shop
  2. Door Supplier
  3. Door Warehouse
  4. Window Supplier

About Vivid Doors

Written by the company

Supplying A Range Of High Quality Internal & External Doors

Vivid Doors are proud to be one of the leading suppliers in the UK of high quality interior and external doors. Our extensive range of internal doors and external doors which are available in oak, hardwood, pine walnut and softwood, provide something to suit everyone's budget.

Styles we offer

We are specialists in both interior doors and exterior folding doors offering a wide range of sizes and finishes. These are complemented with both single leaf and french double door designs. Always ahead of the game, our extensive knowledge of doors (interior and exterior) allows us to give you advice on the most cost effective solutions for you, whether it be an interior door, exterior door, bifold or french door.

Our oak french doors, oak bifolding and sliding patio doors provide great quality at great value for money prices, and these are complemented by our interior bifold and french door Roomfold systems. Supporting our internal and external doors we have a wide range of oak door linings, hardwood door lippings, oak door frames, oak skirtings and architraves, and hardwood door frames to suit any door we offer.

Internal Doors
Internal Fire Doors
External Doors
Patio Doors
Bifold Doors
French Doors
Door Sets
Heritage Doors

Contact info

4.2

Great

TrustScore 4 out of 5

227 reviews

5-star
4-star
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2-star
1-star

Replied to 81% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

One happy lady.

All round excellent service. I am very pleased with the doors I bought.
From a user friendly website. Confirmation of my order, prompt replies regarding any queries, updates about delivery dates/times, given a 2 hour delivery slot when delivery was arranged then contacted on the day by the driver. The driver/delivery man was great, really friendly. I would certainly recommend buying doors from Vivid doors.

September 23, 2025
Rated 4 out of 5 stars
Verified

Delivery of doors from partner not…

Delivery of doors from partner not conducted on time

I ordered doors with a delivery estimate date, only to find this did not apply to the doors I ordered. This was very frustrating

September 11, 2025
Rated 1 out of 5 stars
Verified

They sent wrong size door to what was…

They sent wrong size door to what was ordered, then took just short of two weeks to send out a replacement door, poor a disappointing service from this company.

September 17, 2025
Vivid Doors logo

Reply from Vivid Doors

Hi Paul, please accept our apologies that you received the wrong door, this was unfortunately a picking error made by the warehouse. We can see that a replacement was raised and sent to the couriers the following day after you reported this with the first delivery date being offered 3 working days later. We have tried to get this out to you as quickly as possible, however can only apologise that we couldn't get this to you sooner and for the inconvenience this has caused.

Rated 5 out of 5 stars
Verified

The doors, exactly what we wanted

The doors and sundries were exactly what we were after. Delivery was quick and the couriers were extremely helpful. A couple of latches were not delivered initially but the error was remedied quickly and without fuss. All in all I would recommend Vivid Doors to anyone looking for quality product at competitive prices.

September 11, 2025
Rated 5 out of 5 stars
Verified

doors order

the doors are just as we ordered and arrived on delivery date given
Great doing business with you

September 11, 2025
Rated 5 out of 5 stars
Verified

Great doors

Great doors, good communications and quick delivery. I would have no problem in recommending Vivid doors to friends and colleagues.

September 11, 2025

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