I found there to be a good selection of doors available at competitive prices and with simple ordering process. Slight mix up with delivery dates when one item was stated as long lead times but then c... See more
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Burrington Way, PL5 3LX, Plymouth, United Kingdom
Replied to 85% of negative reviews
Typically replies within 1 week
Doors are great & the handles are beautiful, very pleased. Fast, prompt delivery & kept informed.
Very efficient, on the whole easy to work out what we needed and delivered as expected. Stormguard appear to work well so that's all good.
Used this company previously. Always easy to call them to discuss your purchase to make sure its what you want. They are always very helpful and professional.
The door came to me with damaged edges, under the hood packaging, I informed them immediately about it and They told me I could keep the door and they gave me a decent discount too!
I have since repaired it and am now using it.
Win,win
Managed to source a Stormguard product not available through retail sources (door seal for a larger than normal door).
Easy to contact by phone - a rare quality these days.
All fitted and keeping out the draughts. Thank you.
Ease of ordering and great delivery service. They are top quality doors and we are very pleased with them
Terrible Service - put in order over the phone for a clear glass door - wrong product arrived now they want to charge for return and redelivery - unless resolved will not be using them again. We checked twice that it was a clear glass door and not frosted! Since posting this Door Superstore have been most helpful and appear to have resolved the issue. Thank you!
Reply from Door Superstore
Everything went smoothly and delivery time from order was quick.
I have made numerous email enquiries over the past few months about some doors we were interested in purchasing. Every person replying to these emails was polite, helpful, professional & gave me clear answers or told me they would find out the answer & let me know which they did! Several of my questions involved contacting the actual door manufacturers & their replies were then passed on to me. Every reply assured me it was no trouble & not to hesitate to contact them if I had any more queries. I was offered a discount code which I was permitted to pass on to my carpenters to use as they were ordering the doors for us. Delivery was prompt & as scheduled. The doors have now been fitted & look AMAZING! Our fitters were very impressed with the quality of them & the way they behaved when being planed etc. We simply could NOT be more impressed & thankful that we chose DOOR SUPERSTORE!
Quick delivery and excellent quality. I was worried about ordering a door online but very pleased
I am sorry to say the door was damaged and because I wasn't there to check it and also I never signed for it .I thought the door was of poor standard and only stapled together also you can't fit a rim dior lock onto it the brace through the middle isn't wide enough.
Reply from Door Superstore
I would of given them 0 instead of 1 star
AVOID AVOID this company I bought a obscere triple Glazed window from door superstore for a extension at my home and the glass is made of really poor quality I can actually see my hand the glass the quality is so poor
If I was you I would save your money and avoid this company
Reply from Door Superstore
The door is really good quality, very pleased with it. Delivery was a little late but the customer service when dealing with the delay was very good. Would buy from Door Superstore again.
Good web site, easy to order. Easy checkout. Was even able to change order as ordered the wrong door linings
Happy chappy
2 doors deliver. Unwrapped the first; 16 faults listed. As it was a 6 panel glazed door finding the glazing beads out of line, plus the beading so rough most of it needs sanding. Absolute joke door is going back.
Second door: 13 faults listed. But as I am desperate, depending on what they say, I may spend an hour sanding this, unless they want to replace. Note Doors supplied by Door Superstore by made by J B Kind. Think twice before buying!
Reply from Door Superstore
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