Great product range but expensive delivery service. Generally pleased with my door too, but its much more lightweight and flimsy, which is very surprising being a glazed door. Looked to order another... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
About leadertrade.com
Written by the company

Leader Trade is a leading distributor of high quality products for the home and trade.
We strive to bring new products and innovative designs to the UK market first, and why our unmatched service is welcomed all around the UK. At the very heart of Leader Trade's business, is our long-term business partnerships with global product manufacturers and importers. We work with some of the biggest global brands, to ensure that our products offer the very best in quality materials - while offering unique features and sustainability. If you want a supplier that offers great products at the UK's best prices – why not contact us today.
Written by the company
- 🏠 100's of new items added every month
- 💷 The UK's lowest trade prices
- 📱 Shop via desktop tablet & mobile
- 💖 Trade account benefits available
- 🗺️ We ship to the whole of the UK
- 🚚 VIP delivery from £29
- 🦮 Expert help & advice available
Contact info
103 Whitby Street South, TS24 7LH, Hartlepool, United Kingdom
- 01429241270
- help@leadertrade.com
- leadertrade.com
Replied to 43% of negative reviews
Typically replies within 1 week
The door we ordered was perfect when it arrived. I can say no more than that
Setting up an account was really easy, as was ordering and the delivery time was really good from the other side of Britain. Fantastic!
Thanks again

Reply from leadertrade.com
Stuart really helped with my order and…
Stuart really helped with my order and offered me full advice and service great trade professional service

Reply from leadertrade.com

Reply from leadertrade.com
Great customer service
Great customer service, fast delivery and any issues are resolved very quickly.

Reply from leadertrade.com

Reply from leadertrade.com
Very happy with our experience with…
Very happy with our experience with Leader Doors. We have an issue with something out of stock and they managed to find some for us so we could get our project underway. Delivery was also super fast

Reply from leadertrade.com
what can I say…..still the best…
what can I say…..still the best flooring supplier out there.
Great team to deal with in the office.

Reply from leadertrade.com
Great product range but expensive delivery
Great product range but expensive delivery service. Generally pleased with my door too, but its much more lightweight and flimsy, which is very surprising being a glazed door. Looked to order another door but put off by shipping cost being 2/3 the cost of the door!
Great quality of the products
Great quality of the products, and service, we have purchased several doors from Leader Trade, and barn door tracks, the products are always first class.

Reply from leadertrade.com
Early Experiences: Fantastic
It's early days into my experience with Leader Doors, but so far, I am delighted.
The doors I bought were competitively priced, but the outstanding part so far is the customer service.
When I signed up for a trade account, the process was easy, and within an hour or so, I had a call from an account manager. There was no product sales pitch, just a "good to meet you, and if you ever need anything, just call."
My first order was only partly in stock on the day I needed it.
However, Stuart was on the case straight away and after a few hours, he had solved it, and the order was back on track.
Without that, I'd have lost a planned day of work.
Excellent experience all round.
Thank you, Stuart.

Reply from leadertrade.com
Fast and friendly customer service
Fast and friendly customer service, always the most competitive prices with LD and the delivery times are also fast. Trade account easy to use too.

Reply from leadertrade.com
Leader trade was very proactive
Leader trade was very proactive. As soon as I completed the Trade application form, they called me (Tony), told me stock availability and arranged the order very swiftly and smoothly. Very pleasant and proactive manner. Impressed.

Reply from leadertrade.com
Very informative good customer service…
Very informative good customer service communications brought wrong length an the collection an replacement was swift
Great communication all the way
From opening my trade account to placing my order for a sample
Then ordering the product needed for the job. Allways informed of the progress Even got a message to say delivery was a hour away Great communication
Ordered 5 doors (LT1465B2B) with…
Ordered 5 doors (LT1465B2B) with Leadertrade to the Scottish countryside and it arrived a couple of working days later.
Great prices, great stock, easy to deal with, delivery guy was fantastic, will definitely be back.
5/5
The delivery man was polite and very…
The delivery man was polite and very helpful
Staff were really helpful with my order…
Staff were really helpful with my order and making amendments. Doors of a good quality and as described on the website. Still to check them all over for any issues.
Delivery was excellent - good communication from delivery guys on time etc. very helpful with off loading.
This is the second time Jamie s has…
This is the second time Jamie s has delivered to us. On both occasions he has been prompt very helpful and so pleasant. It’s so lovely to get a delivery man that’s not grumpy and literally dumps the delivery with a grump and then runs away. I know these guys are on the clock but a pleasant 30 second exchange can make all the difference
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.