Layla Grayce Reviews 575

The transaction was so easy, and the delivery was on time. I was kept informed until the shipment arrived. I love the Four Hands inventory available and will be back. EAN

Best customer service! We had a problem with one of our nightstands when delivered (no fault of LG) and Layla Grayce was top notch to work with. They coordinated all of the replacement details and com... See more

Great experience. I ordered a Caracole sofa from another online vendor and after waiting 7 months for delivery I cancelled the order. I then found the same sofa for hundreds less on the Layala Grayc... See more

I don't give reviews. Ever. This is an exception because I felt the Customer Service was so outstanding. I went to the website looking for a particular item which I found. Then a "Chat Box" popped up.... See more

The delivery was on time and done carefully, white glove, but the actual piece had some black spots that were not fortunate. Layla Grayce Customer service (Amber) was excellent. She actually answer my... See more

Beautiful furniture delivered with wonderful white glove service. The process of ordering on their site was easy and flawless. I found that some items went on sale while in transit, Layla Grace cus... See more

Purchased an antelope wall sculpture. Item was more gold than shown in internet picture and cannot be used where originally intended. Also did not want to return and have to pay shipping and restockin... See more

Although I was skeptical of this web-site and then totally unsure when my purchase didn't arrive timely.... Layla assured me it was on the way... it did arrive, and was exactly what I wanted. I'll de... See more

Everything was done correctly which is saying a lot these days. I ordered a large buffet over the phone and the helpful person guided me threw the entire process. I was kept informed on my upcoming de... See more

Being given short notice to select and deliver the perfect gift to my best customer, Layla Grace came through with flying colors. They arranged to have it delivered to me on a Sunday. I had one day to... See more

Had an issue with a nightstand that was delivered with a broken drawer pull. Reached out to customer service. Megan responded quickly and was so helpful. She reached out to the manufacturer and was a... See more

Was searching the web for Eric + Eloise brass pheasant to complete my daughter’s collection when I came across the item on Layla Grace website. The price for this item was the lowest I had found so w... See more

purchased 2 washable rugs, delivery was sooner than advised at checkout. packaged and arrived in great condition. colors / quality is exactly as shown on the website. havent washed yet so I can share... See more

The customer service e with Layla Grace has been wonderful. Initially I had some challenges with the freight carrier but Megan jumped in and made sure my delivery got scheduled and kept in contact ei... See more

Never really had much interaction with anyone other than the company handling the transport. I will also say that while the rug is beautiful and matches perfectly, I wasn’t prepared for the “off gases... See more

The product we purchased (desk) arrived in immaculate condition, and the White Glove uncrating and assembly plan was well worth it. After the delivery company had scheduled and postponed two delivery... See more

I’m really happy with my purchase! It was very affordable, arrived quickly, and looks just like the photos. It met all my expectations—perfect for the space and feels like a great value for the price.... See more

As a designer, I have been able to source a lot for my clients from Layla Grace and have been very happy with not only their customer service support but delivery of items as well. They offer a great... See more

l Love my new family room set up my sofa is so comfy making our movie nights a hit . Delivery is superb

The customer service was outstanding. Every time I called I was able to speak to a real human, very refreshing. The only disappointment was the delivery date has been pushed back, with no known eta.... See more

I purchased a large piece of furniture. The delivery date was changed 3 times by the delivery company that Layla Grayce used. They followed up and gave me a credit for my inconveniencia and stayed o... See more

Wow, wow, wow! I honestly could not be more happy with my experience. I had my sights set on a table—they offered to contract with the distributor to send me free swatches. There was kind follow-up an... See more

I received my dining table and the base was cracked. I contacted Layla Grace, sent them pictures of the broken table base and they shipped a new one out and picked up the broken one. Their customer se... See more

Out coffee table was shipped quickly and well packaged. It was exactly as pictured and described. There was excellent communication. I would definitely order from Layla Grace again.

Customer service was exceptional for the entire process. Each time I called, a real person answered the phone and even though I spoke to 3 different people during the process, every one of them was ki... See more

We were very pleased with our 2 purchases ( although the 2nd one was missing a washer, I was able to make it work. Moreover, the item was on sale 2 weeks after shipping notification; I sent an email... See more

Layla Grayce has been fabulous to work with. I had an issue with a console table that was delivered and they were very quit to respond and resolve the problem. I would definitely order from them aga... See more

The cost and quality of the carpet were on the mark, and the company service re: delivery questions were answered promptly. The carpet arrived 1 day later than planned but this didn't cause any proble... See more

I asked to fill out a survey because the customer service I received from Layla Grayce was EXCEPTIONAL. I ordered pendants for my kitchen and had an issue. They replaced the lights immediately and the... See more

I enjoy doing business small, independent companies. My sculpture came timely, packed securely and was a few $$$ less than others on line. I will shop with Layla Grayce again

I would have given 5, but my 130 lb coffee table, which was supposed to have been delivered by freight and brought directly into the room of my choice, was changed to UPS and was left outside of my fr... See more

The items we purchased arrived in perfect condition and looks fabulous with our furniture. It took a while to receive the items due to where we live, but when they arrived the delivery service was ex... See more

My product was, unfortunately, delivered damaged. I don’t have the replacement yet, but am assured it is on its way. Kyle and Meghan have been fabulous to work with, and I have no doubt it will be per... See more

I was happy they had this product and it was shipped quickly, which is always good. The box arrived extremely damaged so that is always an odd experience.

Everything arrived safely and carefully packaged. Product exactly as described.

I ordered a coffee table and was very pleased with the product, quality, price and delivery. I would definitely order from you again.

Great experience. Fantastic on every way. Loved the friendly support staff. Everything went without a hitch.

I loved the table and the customer service was great! No problems. Delivery people were also very professional!

Love my sofas!!! They are comfortable and gorgeous!! White glove service can’t be beat!

LOVE everything about the experience and gorgeous bed I purchased. 10/10+++

I contacted Layla Grace about damage on one of the items delivered and haven’t heard back.

The customer service communication and friendliness is top notch. The product is beautiful. I would highly recommend Layls Grace!

Arrived on time and was exactly what I ordered. They had the best price for this piece of furniture and saved us about $500! I would definitely order from them again.

Love, these lamps . Really great quality, perfect size lamps for our bedroom

Good price, quality product, great customer service, and smooth delivery! Thank you --

Service was great. Product arrived timely and was well packaged

Ordered a zach coffee table and end table here. Customer service was super responsive and the process was as they described. They also left notes that were easy to refer back to as mentioned. I u... See more

I was unsure of this site initially because I have never heard of it. I have been pleasantly surprised and would definitely order from here again. Customer service has been quick to respond to my qu... See more

I had to call in for a few questions regarding a dresser, needed a measurements and clarity on the color. From start to finish the experience was great. Their team made sure I had the information I ne... See more

I recently shopped at Layla Grayce and was blown away by their selection! The bedroom furniture is absolutely stunning and top quality. Shipping was fast and everything arrived in perfect condition. H... See more